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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 9, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 206

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ramanathany
from Theni, Tamil Nadu
Nov 5, 2011
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fraudulent ticketing systems

Address: Vellore, Tamil Nadu

i have travelled in vilupuram division bus where they shifted me frm one bus to other bus due to tyre issue at vellore.and from vellore to poonamalli i have shown the ticket i have taken but then the conductor behaved rudely sayng that the other conductor didnt give any details to him and Rs.40 has been paid to other vilupuram division bus.any one who is good at providing quality in TNSTC service can call me i have all ticket details...
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Kamalanand3105
from Bengaluru, Karnataka
Oct 10, 2011
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Buses operating in sub standard conditions

Address: Chennai, Tamil Nadu

Dear Sir/Madam,

I have been using SETC(State Express Transport Corporation of Tamilnadu) buses for the past five years.
The ultra delux buses which are semi sleeper air buses are the ones I use regularily. For a trip from Chennai to Bangalore Rs 310 is being charged.

This amount is three times that of the ordinary buses. But this is due to teh comfort that these ultra delux buses are supposed to offer.br...
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murugan_bang
from Ernakulam, Kerala
Oct 8, 2011
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TNSTC Online Booking

Address: Tamil Nadu

Recently TNSTC has launched online booking services for traveling in their Express Transport and I have tried to book the ticket on 7 Oct 2011.
After I sucesfully made the payment to my Banker through the Payment Gateway , I was not redirected to the TNSTC site for a quite a long time of 10 minutes and when I returned I was notified that my transaction has been failed. By then amount has already been deducted. I have sent out mail...
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padma16
from Salem, Tamil Nadu
Oct 6, 2011
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Misbehaviour by Conductor

Address: Coimbatore, Tamil Nadu

Sir,

I was traveling by TNSTC bus no 5C ( TN 38 N 2173 ) on 6th Oct 2011 at 12.10 pm from Lakshmi Mills to Sungam. I gave 10 rupee & he gave me a ticket with no 089203 . When asked for my balance of 5 rupee while getting down at Sungam conductor he began shouting at me & at one point of time he began using very bad language in front of others & when i asked his name he even took his hand near to his pant zip....
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gladwin
from Chennai, Tamil Nadu
Sep 23, 2011
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cheating

Address: Kanyakumari, Tamil Nadu

I book aticket from nagercoil to chennai on 15september for jurny in booking office they willcollect a ticket charge o[censored]ltra deluxe bus the fare is 365 but at the time of journy they will given asuper deluxe bus for jurny we asked the conducter he replied that it is the order o superrior officers so we pay for ultra deluxe bus and travel in a super deluxe bus th bus no is TN74N1494 so please take nessary action and save the passenger from...
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ram.brave2020
from Delhi, Delhi
Sep 12, 2011
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worst maintenance bus and timekeeping

Address: Chennai, Tamil Nadu

Good Morning Sir,

My name is Ramesh. I was travelled on[protected] Friday from Chennai to Tirunelveli at 8.00 PM Ultra Deluxe (Fare 315 Rs) (towards Kanyakumari Dept Bus) . In between villupuram to trichy heavy rain the bus full of water . Bus full of hole . I was totally wet .very worst bus service . 33 peoples very scared . And the TNSTC peoples collect entertainment charges including the ticket fare but there...
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arunstaolin
from Coimbatore, Tamil Nadu
Aug 25, 2011
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Irresponsible/ Vulgar activity by Conductor

Address: Coimbatore, Tamil Nadu

Sir,
I am Arun from Coimbatore, on 23.08.2011 at 10.30 a.m i am waiting for bus to reach Town Hall in Krishnammal Bus Stopping at that time a bus 90A Somanur to Ukkadam bus TN38 N 1918 was crossed the bus stop, but bus has left the stop and went 100m far and then stopped , i ran way and entered the bus and asked the conductor
is this place was stopping for u? he replied, bus stopped only unloading passengers not for u...
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thoste
Aug 23, 2011
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Wired rule

Address: Chennai, Tamil Nadu

Hi,

I travell through state buses very often as my dad is a conductor we have a family pass(given by Govt) to travell in tamil nadu.

Bus TNSTC staff in CMBT says only one person can travell in pass for 1 bus

I have never heard about that rule before

there are ony 3 buses which goes to my place RS mangalam other 2 buses are full and the 3rd bus have one passanger who is already going...
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thoste
Aug 23, 2011
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poor bus quality

Address: Chennai, Tamil Nadu

I Happened to travel in a TNSTC bus from Vellankanni to chennai with my family a couple of months back. belive me that was the worst of the worst travell in a bus ever in my life (i used to travel by state buses 8 to 9 times a year for 18odd years, as my father is a conductor in MTC)

the bus was a ULTRA DELUX bus (atleast thats what they call) Rs 200 i bought 12 tickets (9 adult and 3 small childrens,TNSTC does not give seat...
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chandruvenkatachalam
from Chennai, Tamil Nadu
Jul 23, 2011
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Irresponsible Bus Conductor

Address: Coimbatore, Tamil Nadu

Dear Sir,
I am Chandru.V. My address is 18/24 convent street, Cheyur Road, Avinashi-641654, Coimbatore. My Contact No is [protected]. I went Coimbatore from my home on[protected]. I got a bus (TN 33 N 2580) from chidhamani theatre bus stop at 3.05 PM. The Bus ticket No is 289135. After 30 minutes the bus had breakdown near karumattampatti police station. In that bus driver and conductor were checked the bus and told this bus had break...
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venkateshchinnathambi
from Phalodi, Rajasthan
Jul 20, 2011
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cheating by sold reserved tickets tickets

Address: Erode, Tamil Nadu

i booked a ticket in setc bus from dharapuram to chennai on 20.7.2011 7 pm .i was delayed by 2 min so bus was depatured.they were asking my phone number in the registration form .i traced the bus through call taxi within 10 km .i was astonished by seeing my seat was filled by someone... MY QUESTION : 1.whats the point for asking my phone number? since they did not disclose their phone number anywhere i could nt able to make a call. 2.how...
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durai_raj59
from Aluva, Kerala
May 24, 2011
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AC NOT WORKING

Address: Tiruchirappalli, Tamil Nadu

I TOOK TICKET IN TNSTC AT 1.30 PM FROM TRICHY TO CHENNAI BY A/C BUS. I TOOK THE BUS BECAUSE OF SUMMER I PREFFER AC BUS. BUT THE AC IS NOT WORKING. EVEN IF AC IS NOT WORKING THE OUT SIDE AIR ALSO WILL NOT COME.IF WE ASK THE CONDUCTOR HE TOLD WE GAVE THE AC FOR SERVICE BUT DUE TO HEAVY SUMMER AC IMPACT WILL NOT SUPPORT YOU. WINDOW ALSO NOT OPENED. THINK THAT 7 HRS WITH SWETING WE CAME HERE BY 7.30 AT CHENNAI. EVEN IF WE COMPLAINT ALSO...
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jsusi98
from Bengaluru, Karnataka
May 21, 2011
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STOPPAGE FOR FOOD IN WORST

Address: Coimbatore, Tamil Nadu

I have travelled from Chennai CMBT to Erode on 20.05.11 thro TNSTC , Erode division which is going upto Gopi , they have started around 6.30 pm , the bus stops at the place near to Viluppuram around 10 pm for dinner , the hotel place is ARISTO , already I am hungry , I went to the hotel and enquired and ordered for Dosa , they have given 2 Dosas and told that they wont provide any sambar or chutney and the available dish is Egg , Chicken...
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kmathew021
from Guruvayur, Kerala
May 11, 2011
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Not following the stoppings.

Address: Tamil Nadu

This is very sad to mention that, bus number: TN-74-N-1039, which i traveled from Kulasekaram to Chennai. The departure timing of the bus was 2:30pm, three days before the timings for some buses were changed and the passengers were not aware of it, even the booking office didn't inform passengers who were already reserved the tickets.(Note: They noted the phone numbers during booking). Another issue is that the Government bus itself...
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mahimai1579
from Kalpakkam, Tamil Nadu
May 9, 2011
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Buses not stopping during peak hours -ECR

Address: Kanchipuram, Tamil Nadu

The buses from Pondy are not stopping during peak hours at Kalpakkam stop. If enquired, the answer was the buses are fully occupied at the starting place itself. We travelling by the state run transport, have to bear all the difficulties.
During the peak hours (7-9am) especially on Monday, it is very difficult to board the buses if they stop. The issue was taken to notice to honourable MP of Kancheepuram constituency, but in vain.br...
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Jeevanandam R
from Pathankot, Punjab
May 5, 2011
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Reg: Remaining amount of Ticket

Address: Erode, Tamil Nadu

I had a travel in government bus from karur to Erode.Bus No TN33 N 2607 Date 27/4/2011 time 8.40pm.I gave 100 rupees to conductor for 22 rupees because i dont have change.But the Conductor didnt give me the balance amount upto my designation.Atlast he make a note in ticket backside and signed.The very next day i asked in kavindapadi Branch they told me that the conductor did not remit my balance.
Also this is a conformed cheat.br...
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niveshbhar
from Chennai, Tamil Nadu
Apr 21, 2011
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no bus facility

Address: Tamil Nadu

Sir,

There is no bus facility from chengalpattu to tindivanam/villupuram/pondicherry. In the days of pongal deepavali or on marriage days or on sundays, all buses are going in bye pass and not entering the chengalpattu town.

Please arrange seperate bus facility from chengalpattu to villupuram, pondicherry / tindivanam

sivakumar
mobile [protected]...
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rbharathi
from Delhi, Delhi
Mar 15, 2011
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poor quality bus, messed up timings

Address: Coimbatore, Tamil Nadu

1. The SETC buses are of very poor quality in terms of cleanliness and comfort of seats.
2. The seats are all torn and dirty. Moreover there is no legspace at all.
3. They never maintain the timings. Officials dont even know whether bus will come or not?
4. People are ready to pay money but SETC is not ready to provide quality.
5. Why not ply volvo buses between important districts where private people are making...
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mohangkumar
from Delhi, Delhi
Mar 14, 2011
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SETC Booking officers rude, negligent behavior

Address: Salem, Tamil Nadu

I went to Salem Bus Stand to Book SETC Bus ticket on 11-Mar-2011 @ 9.45 PM. But the officer at issuing the form told me that come tomorrow in negligent manner despite the booking timing was till 10:00 PM which is written on the board. Some how I fought with him and convinced to get the form. He asked for the cash Re. 1. Unfortunately I didn't had Re. 1 and I gave Rs 10. He angrily took the form from me and through the cash saying come...
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karti412
from Chandigarh, Chandigarh
Feb 22, 2011
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BUS DRIVER AND CONDUCTOR MISBEHAVIOUR

Address: Chennai, Tamil Nadu

I TRAVELED FROM PONDYCHERI TO CMBT IN TNSTC (VPM) BUS(TN 41 N 1411) BELONGING TO CBMT STAND ON[protected]BOARDED BUS BY 16.30HRS. THE CONDUCTOR COLLECTED THE NORMAL FARE OF RS55 AND ISSUED THE TICKET TILL CMBT. BUT, THEY STOPPED THE BUS AT GUINDY BY (20.20HRS) WITHOUT ANY BREAKDOWN. THEY ASKED US TO BOARD ANOTHER BUS ROUTE NO118 (TN 32 N 3105) BOARD DISPLAYED TILL CMBT BUT THIS BUS TOO WAS STOPPED AT ASHOK PILLAR (BY 20.45HRS) AND ASKED THE...
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