Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

on 14/08/2012 i was travelled on R21 from velachery to SRP Tools. when i am trying get into the bus i put my hand near to conductor seat, but that seat is not welded and it is moving, with that my fingured crushed and so much blood came. some of the passengers asked the conductor, why that is seat not welded properly, but he replied harshly, it will be like that only. After few minutes another passenger injured in the same manner, but the conductor didnt respond and he i didnt show any humanity. So please kindly do proper arrangement of that conductor seat and avoid the passengers injury.

I am a frequent traveler from chennai to bangalore on business needs.
I have seen many people complaints about SETC bus service about broken side door glass,bedbugs,broken seat,rude conductors & drivers,improper timings,etc.,
As I need to travel frequently I got adjusted to this nonsense.
But on 26/7/2012,I happened to travel from bangalore to coimbatore,I usually prefer KSRTC as their service is far better than SETC.
But i coultn't get reservation,and end up with this mortuary bus (SETC,really). The bus looked new and even seat covers are not teared off,so I thought its ok to give a try,as I have to be in coimbatore next day. only 25 seats are occupied and bus started from shanthi nagar bus stand and when it reached near madivala,some smoke come from engine with a huge sound,all o[censored]s feared and moved towards front door (only one exit door).
driver tried to stop the bus, but both the gear and brakes failed,he could not stop the bus.conductor jumped off the bus while we are arguing with driver.driver too tried to jump off the bus,but some passenger got hold of him and asked to run it over the street divider to make the bus stop.we are nearing the madivala signal and the red light is on.if the bus moves at this speed,it can definitely kill all the bikers,auto rickshaws and car standing in the signal.

Driver turned the bus to run over the street divider and the bus broke the divider and run over it and lying over the divider.After a waiting of one hour,they arranged for alternate bus.

I heard some people complained about it in the SETC depot,but its no use,they wont change.

They are fit only to do strikes not to work.I suggest TN government to change all SETC buses as load truck or lorries.its fit for that only not to carry people.

simply SETC buses are mortuary buses,If you have other bus service available, dont even consider SETC.

Sir,


The operation of buses from Chatram Bus Stand to Ponmalai/Ponmalaipatti via sethurampillai colony between 4 to 5 is not there. We request the authorities to operate a bus each to Ponmalai/ Ponmalaipatti vis Sethurampillai colony between 4:30 to 4:45pm in order to avoid footboarding traveling and unncessary incidents which may happen if it happens.

Yesterday 10th of July.. I've booked the ticket in SETC from Coimbedu market to madurai at 9.30 pm bus service.. Due to heavy traffic in chennai I've reached CMBT place by exactly 9.25pm.. I told conductor that i don't have ticket he told me to bring ticket, unfortunately there is no internet service to take printout of ticket. but i showed my ID card and I've opened my laptop, connected with internet and then logged into SETC website and showed my booked ticket... even that operational officer at CMBT has accepted that ticket but these conductor and driver didn't agree.. and finally they left me in those place and they left...

This is seriously kind of F...K stupid thinks.. Government won't repay the amount. this stupid will now agree us to get into the bus after showing the ticket also in the sense... what will happen if they done like this more than 10 passengers they can earn

I am KANAGARETHINAM.V, S/o N.Velayutham, Residing at Door No: 5/5, M.K.K.Kannurao Quarters, West Street, Vedaranyam, Nagapattinam District. Pin: 614 807. I am and my brother was travelled on 08/07/2012 at 08.45PM in TNSTC Super Deluxe Bus (Bus No: TN 01 N 9796) from Vedaranyam to Chennai (Via ECR like Nagapattinam, Karaikkal, Sirkali, Chithambaram, Cuddaloor, Puducherry) seat no is 11 & 12. When I was in travel the bus stopped at near 10.30 Pm at Vanjoor nearby Karaikkal. It was stopped around 15 to 20 Minutes. Then I will see in outside the driver and the conductor having drinks in Tasmak. They also stopped the bus in front of the Tasmak.

I don't know the conductor name and diver name those are not displaying his name batch in shirts. The driver will make drunk and drive. They were fighting in there for who will drive now all people's watching this. Then bus was started then the driver put sudden break in main road there was no speed breaks and anything else before Puducherry all passengers are suddenly get from sleep. I don't know what is going on there. Who is asking anything to them both are scolding the passengers from his place.

I will take this matter to CM Cell.

Regards,
Kanagarethinam.V
+91-[protected]
[protected]@yahoo.co.in

Sir,
The service provided by the transport corporation is very good and we r very thankful to the government of Tamilnadu.
I reside in Thiruchitrampalam Kuutroad (near auroville, Pondicherry), i have to travel daily in the particular bus ie Thirukuvilur bus which is suppose to arrive Thiruchitrampalam Kuutroad by 9.00am daily but the bus is not coming to our stop daily.
This particular bus instead of coming to the Thiruchitrampalam Kuutroad stop it turns in vanuur stop itself. So, we wait for long time expecting the arrival of the bus but all went in pain.
This bus come to our stop weekly twice or thrice only remaining day its not coming to our stop.
If it happens regularly we public will do a road block.
we expect the good office will care of this public issue and solve the problem immediately.
Thank you,

Hi i am From Andhra i am working in chennai

I faced worst bus services in world Tamilnadu. In AP buses traviling entare in india but TN Bus only with in State there is no bues from chennai to Guntur or vijayavad and Hyd TN bus services have only Nelore that to very Few buses that buses and not good i dont know the government this problem knows or not i requested to TNSTC please provide buses from Chennai to andhra


See where ever you can go APSRTC buses are availble like hitech bues, But TNSTC No buses for what government maitaing bus servieces they dont know the root for going to andhra this is very veryyyyyyyyyyyyyyy bad




Regards
AP Guys

Hello Sir,

TNSTC 79 Route (Kanchipuram to Tambaram) buses should reach or start from Tambaram via Perungalathur.
But some of the buses are going in Mudichur road route. Due to this problem passengers are confused on which route the 79 bus goes. Please investigate and solve this problem.

Thanks in advance

Hai everybody my dad is working in TNSTC VILLUPURAM -1 as conductor in DEPO 1 which is located near to villupuram new bus stand.
Due to the change of TM Chief minister in 2011 the management not giving regular duty(work) to my dad. The ADMK members are behaving like the owners of TNSTC VILLUPURAM DEPO -1, they are not allotting the regular(duty or work) bus for my dad and he is working more than 27 years in the TNSTC VPM -1 as conductor and now he was in loss of pay due to the management and the stupid ADMK politicians.
The ADMK Politicians are treating like my dad as beggar for daily begging for the work in the government organization. NOW THE GOVERNMENT OFFICES ARE IN THE HAND OF ADMK POLITICIANS.
Somebody have to take necessary action on ADMK politicians.

I am commuting in SETC between Tirunelveli and chennai. 2 months back, all SETC buses have only 36 seats. But around 450 newly released buses have their length increased and accomate around 43 seats.

Similiarly, all the existing buses are also modified to accomodate 43 seats without ever increasing the length which results in small space for placing the foots. Once the seat before you is pushed back, you cannot move your leg even a bit This is really frustrating. I am not sure that this message will reach concerned persons still i want to share the regrets.

Also for the amount of 440, there is no TV also. Better reduce the charge upto 40% and do the above things.

What comfort level we have in SETC when compared to trains(who charge only 286 rs for CHN-TEN - 650 kms). This is utterly dissappointing. In this summer, they really expect a huge revenue by increasing the number of seats at the dispense of the commuters.

Atleast the previous regime introduced deluxe bus concepts and increased the fare for local commuters. But here nothing got improved and still we are suffering.

TNSTC provides a worst service than other private & public transport service.

Yesterday, I booked the ticket for my friend. Unfortunately he was not able to take printout, but he had PNR No, Route No and Trip Code.

He pleaded with the conductor and he explained his situation. They responded in very poorly manner.

Finally, he could not travel on that bus even though he reached on time. No money refunded.

Most irritating thing is, he did not receive any email or sms from TNSTC.

Waste of Money, Poor Response, Poor Online Service ....

Worst Transport

When i am traveling in local bus at 21-jan-2012 mrng 6.40 am in 19B city bus. driver using phone while driving, and conductor collecting tickets sitting on seats only. on that time there is no ruses still he is not ready to come and collect the tickets. when i am asking to him why these happening he is speaking rudely and trying to beat us. please do the action. hope to understand the public necessity.

MY TICKET IS NOT CONFORMED. BUT, PATICULAR AMOUNT HAD CHARGED IN MY ACCOUNT. SO, REFUND OF TRANSACTION AMOUNT RS 332 /-

Dear Sir I am Vigneshwaran,
30.11.2011 Wednesday I had TNSTC NAGARCOVIL Ultra Deluxe, E-Booking of Vellore to Madurai at 6'0 clock Evening. I am Booked for Online, E-Booking instruction wise by 30.11.2011 at 3.30 P.M. Almost Completed For my Ticket Confomation, then i will Make a Payment of my Credit Account. After few Mintues E-Booking of Print out Copy is not come that Page/ my E-mail id. Then Visa Credit Payment is not on Eligble, This informate that time is came to display. Particular Day i am not Travelling of Vellore to Madurai. I have Checked My Account Balance that time, RS 332 /- Will be Charged. So Make on a Refund of RS 332 /- in my SBI / VISA Account. SBI / VISA Account Name: K.VIGNESHWARAN. Account no: [protected], Branch: BHEL MukundarayaPuram. Mobile No: [protected]. E-Mail Id: [protected]@rediffmail.com [protected]@gmail.com

I booked and traveled in an Air Conditioned bus (SETC -a government of TamilNadu undertaking) from Madurai to Chennai on 05/12/2011. The PNR number is : R1241375 and trip code is : 2100MADCHEMM01A. The bus number is : TN 58 N 0930. We two passengers got seats of 19 and 20. The AC for that seats were not working. When I asked to conductor, he told that repairing AC is not his job and he is not getting salary for that. I got frustrated on his reply. I need some action to be taken and some reasonable amount to be returned to me.

I have attached the ticket using which I traveled. Please take some necessary actions for that.

W.R.T TNSTC.in. My Trip Code is 2300CHEHOSVV02U for journey on 01/12 from Chn - Hosur. My ticket was cancelled without my knowledge and had to face a shocking news from bus conductor when he said my ticket was not valid. Whats This??? IS it the play by Radiant Info? Can you check with the I.P address, as i for sure did not cancel. This is so stupid and the trust is now questionable.

tnstc kumbakonam is a worst transport, i have booked the ticket from thanjavur to chennai ultra deluxe bus on sunday 11/12/2011,route no is 241J, but they have provide local bus as 241J, and the bus came on 1.30 to the bus terminus the actucal time of the bus is 1.15. but they have to taken bus at 2.00 from the bus terminas. Bus should reach chennai by 9.15 but it havnt reach chennai, bus was stuck near vikravandi at 9.30pm. we have waited for more than one half on hour to change the stepni but couldnt make it. conductor couldnt react for passenger to change bus.

from there everyone take some other and reach chennai at 1 clock......... pls take care before booking ticket in tnstc.......

MY TICKET IS NOT CONFORMED. BUT, PATICULAR AMOUNT HAD CHARGED IN MY ACCOUNT. SO, REFUND OF TRANSACTION AMOUNT RS 332 /-

Dear Sir I am Vigneshwaran,
30.11.2011 Wednesday I had TNSTC NAGARCOVIL Ultra Deluxe, E-Booking of Vellore to Madurai at 6'0 clock Evening. I am Booked for Online, E-Booking instruction wise by 30.11.2011 at 3.30 P.M. Almost Completed For my Ticket Confomation, then i will Make a Payment of my Credit Account. After few Mintues E-Booking of Print out Copy is not come that Page/ my E-mail id. Then Visa Credit Payment is not on Eligble, This informate that time is came to display. Particular Day i am not Travelling of Vellore to Madurai. I have Checked My Account Balance that time, RS 332 /- Will be Charged. So Make on a Refund of RS 332 /- in my SBI / VISA Account. SBI / VISA Account Name: K.VIGNESHWARAN. Account no: [protected], Branch: BHEL MukundarayaPuram. Mobile No: [protected]. E-Mail Id: [protected]@rediffmail.com [protected]@gmail.com

I am Surendhar, On Dec 12,2011 I have traveled from Chennai to hosur and from hosur I need to go to Bangalore. So I got a bus which will be travelling to Bangalore border Attibele. The Bus Number is TN-09 N1502 don't know the conductor name. The charge for the distance I need to travel is rupees 6/-. So I gave 10 rupees and as usual conductor replied saying that he don't have a change. So he written the balance amount at the back side of the ticket and promised me saying that he will be return the money after reaching the destination. Because of continuous travelling and also it was early morning. So, I slept off in the bus after reaching the destination I waked up and asked the conductor for a change. What he was telling to me is he don't have a change and that too he is having only in terms of 50 and 100 rupees.So he showed some shops and asked me to go there get change and come and collect your balance amount. Even I said why I need to go there and get the change. He has to give me a balance of 5 rupees and I told him that I will give one rupee so return me five rupee.He was not at all listening to that and started scolding me. I asked him I just asked for a change then you are you talking rubbish. finally he is replying me saying that I little bit crack so I will speak like this only. if you want your balance amount go and get some change till then I will not return back your balance other wise come again to hosur to tally the balance. if you want to complaint go and give complaint at the head office at hosur. This words from the conductor is clearly mentioning that there is no action is taking places on the conductors and drivers on the complaints filed against them and I am wondering that how government has appointed a mental disorder person. What is the solution for these kind of actions from conductors continuously?

4th December 2011. Route number 628UD from Bangalore to Chennai. Bus number: TN01 N 7794 Bus timing : 10.30 PM . Sunday. This bus route should go to Chennai via Chittoor. But the driver has taken the bus
Via Hosur. When an old man questioned the conductor, he abused him with bad words.
He also told that its not government who set the rules...its only him. The driver was also
Smoked while he was driving. You can check with the passenger lists phone number.

Sir i was traveling from Vellore to Chennai for past 19 years. In the past the Buses operated from the vellore was collecting ordinary fare and the buses were stopped in the hotels. When all the buses were converted as express and the fair was raised the buses were not halted in the hotels. Now the days the fair is collected as express fair and the buses halt at road side hotels so that is lot of inconvenience to the passengers. At least the Buses operated from Chennai to Vellore and Chennia to Arcot should not be halted as road side hotels or other wise ordinary fair should be collected.