Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I just completely agree with the timings and about the conditions of the bus. Its pity on Tamil Nadu government not able to take a serious action regarding this issue in spite of regular complaints and notices from the passengers. And another important thing to mention is about the online booking. SETC, for namesake has a website but why cant it provide an online reservation system for passengers.. ??
SETC officials have something to study from the Karnataka State Road Transport Coorporation (KSRTC) or any other private services ; just an inspection on the timings, cleanliness and the rules they follow on the buses and in maintaining an online booking service, SETC officials can clearly understand why the transport coorporation in Tamil Nadu is running on a loss while KSRTC and private transport is on a huge profit in Tamil Nadu.

Sub: Over speed complaint and miss behave the conductor-reg.
Ref: Ticket No: 242027/11/06/2013, 21:03:57
Sir,
I am working in NLC, on[protected], my self and my son was travelled your bus No TN-32N-3287 from Neyveli to Bangalore for college admission. I have to Reserve the seat No: 40 & 41. I was seated in my allotting seat. On the way of some area was damaged and the bus was jumped. When the vehicle was running after crossing the Tiruvannamalai most road road was damaged for aviation. In this condition your driver was rashly drive the bus without any breaking to the damaged area. In this drive we have to inconvenience for sitting behind the passenger. Some passenger go and ask the driver, sir in this road condition we are not sitting behind the seat, please go slow, to excuse to him. The driver said I have no time to go to the end of the point, this speed will go, we have to reach the end point at proper time. If you have any problem come and sit front any vacant seat. The passenger was came and sit same seat without out any reply to the driver
In this time, the vehicle was running nearby Sengam, again the bus was running rashly and overtaken the entire vehicle, on opposite one vehicle came, our bus suddenly applied the brake, all are come forward hit nose and head. The entire passenger is shouted. Again, he has to refuse the passenger words and drive the vehicle very fast. On the way one up and Down road came, he suddenly applied the brake, and the vehicle jumped to high, my head was hitter to the upper carriage. Suddenly I go and ask the driver, he has to replied, come and sit front, I asked, this is not a word, what we are asking go slow at the damaged area otherwise you tell come and sit front seat. I meanwhile, the conductor came from front seat with rash, (ippa enna pane pora, vandi appadithan pogum, Unnal mudinthal poi complaint sei, engala ondum seiya mudiyathu endru sonar) I asked, sir you are the conductor, you have to adivised to the driver, otherwise you have misbehave me, and unused word you are using. (Yai driver vandiyai niruthu, evan enna seikirar parpom endru drivarai parthu command seithar). Suddenly all the passenger asked, sir leave the matter, further don’t asked anything to the conductor and the driver. You have to report to the transport manager. And then I came and sit my seat. The conductor using vulgar words and say un-respect words. In this words wounding in myself. So, this type of driver and conductor make some problem on the way of travelling and damaged to your transport name. Please take necessary action against the driver and conductor.
Thanking you,
NOTE: (Driver using Head phone at driving) Yours faithfully,
(K.Ethirajulu)

Sub: Over speed complaint and miss behave the conductor-reg.
Ref: Ticket No: 242027/11/06/2013, 21:03:57
Sir,
I am working in NLC, on[protected], my self and my son was travelled your bus No TN-32N-3287 from Neyveli to Bangalore for college admission. I have to Reserve the seat No: 40 & 41. I was seated in my allotting seat. On the way of some area was damaged and the bus was jumped. When the vehicle was running after crossing the Tiruvannamalai most road road was damaged for aviation. In this condition your driver was rashly drive the bus without any breaking to the damaged area. In this drive we have to inconvenience for sitting behind the passenger. Some passenger go and ask the driver, sir in this road condition we are not sitting behind the seat, please go slow, to excuse to him. The driver said I have no time to go to the end of the point, this speed will go, we have to reach the end point at proper time. If you have any problem come and sit front any vacant seat. The passenger was came and sit same seat without out any reply to the driver
In this time, the vehicle was running nearby Sengam, again the bus was running rashly and overtaken the entire vehicle, on opposite one vehicle came, our bus suddenly applied the brake, all are come forward hit nose and head. The entire passenger is shouted. Again, he has to refuse the passenger words and drive the vehicle very fast. On the way one up and Down road came, he suddenly applied the brake, and the vehicle jumped to high, my head was hitted to the upper carriage. Suddenly I go and ask the driver, he has to replied, come and sit front, I asked, this is not a word, what we are asking go slow at the damaged area otherwise you tell come and sit front seat. I meanwhile, the conductor came from front seat with rash, (ippa enna pane pora, vandi appadithan pogum, Unnal mudinthal poi complaint sei, engala ondum seiya mudiyathu endru sonar) I asked, sir you are the conductor, you have to advised to the driver, otherwise you have misbehave me, and unused word you are using. (Yai driver vandiyai niruthu, evan enna seikirar parpom endru drivarai parthu command seithar). Suddenly all the passenger asked, sir leave the matter, further don’t asked anything to the conductor and the driver. You have to report to the transport manager. And then I came and sit my seat. The conductor using vulgar words and say un-respect words. In this words wounding in myself. So, this type of driver and conductor make some problem on the way of travelling and damaged to your transport name. Please take necessary action against the driver and conductor.
Thanking you,
NOTE: (Driver using Head phone at driving) Yours faithfully,
(K.Ethirajulu)

SETC bus transport — Worse travel

I am travelling from ooty to bangalore in SETC right now. I paid rs.280 for my ticket. All o[censored]s in the bus are disturbed extremely by some kind of bed bugs. My hands, neck and other skin are swolen; all o[censored]s are. Everyone here is very irritated. Couple of foreigners are more affected and they are standing for the whole travel now. Poor conductor! Bus number is TN43 N 0448.
Now we are travelling with lights on and windows open. But no sleep:-(

-Posted from mobile.

I have booked the Air bus ticket @ Hosur on 19/11/09 for Hosur to chennai on 20/11/09 @ 10.30PM S.No 23, 24, 25 and Chennai to Hosur on three tickets on 22/11/09 @ 11.30PM S.No 14, 15, 16 in the name of Balakrishnan, but unfortunately I missed the ticket on 20/11/09 @ 8.35 PM for both. Susequently I enquired and requested the person available at counter " His behaviour is very worst and there is no proper response" even I have given a letter for missing the ticket with address proof

Finally I have cancelled my trip and my lose is Rs: 1100 with a lot of pain in my health

First thing the management itself is very poor - Why they are not collecting the house address
This type of incident, they really like to collect the money from others

Now a days train and Air journey is very comfortable and the response is very good



Very sorry

Thanks,

V.Balakrishnan

Respected Sir

I was traveling from Coimbatore to Bangalore every week end in KSRTC with the same cost as SETC their timings, politeness of driver and conductor is very good . But In SETC only dogs can travel

This week I was traveling in a busTN 01 N 7441, from coimbatore on 13/11/2011. Only driver and conductor were sleeping.Nobody in the bus slept.

Full of bugs, I cant close windows, driver and conductor are not at all polite and they are not at all switching off any lights but driver and conductor were sleeping and using cell phones full night

Finally I am telling IN SETC only dogs can travel human beings cant travel

I am a BP patient I did not sleep . I am going to take off to the office I never experience any issue in KSRTC

Diz is Lawrence from Bengaluru,

I'm fed up with TNSTC Salem guys, Tnstc salem covers the route of Bengaluru to Salem and also Salem to Madurai. The most slowest drivers are these people only. They took 6 hrs for salem to Bengaluru (just for 200 Kms). You see KSRTC also have their services to Salem to Bengaluru. our Tamil nadu people are waiting for KSRTC and then travel in their buses, eventhough our buses 2 or 3 already in the counter and waiting for their time. Why people like KSRTC. because they takes only 2.30 hrs or 3 hrs to reach Salem to Bengaluru. What our TNSTC salem buses doing is going to all the district bus stands and the horrible in thing is going to all the villages including Omalur, kaveripattam, Soola giri, rayakoottai... What is this? This is not a Express Service. Town bus service. The stupid Salem depot management never took any action for this.

You See! one important this is Our buses are not running successfully inside karnataka. (For Example, 1 year back salem depot run one Salem to Shimoga service. But finally this was going under loss and finally the salem depot terminated the service.). But their buses running more successfully inside Tamil nadu. how? All people are working in IT & Software. They want to save time and go early to Bangalore. On Monday morning 6 O Clock they catch the KSRTC bus and by 9 or 10 am they get inside their Offices. Their KSRTC takes only 3 hrs. The salem TNSTC manage does not have services of BYE-PASS RIDER Buses. only one bus doing the BPR service.

You See! Even NWKRTC has its service from Salem to Davenkare in Northern karnataka. In addition to that Rajahamsa, KSRTC have their services from Salem to Bengaluru. I've visited so many times in Monday morning in Salem bus stand, people are waiting and then take KSRTC.

The Solution is: on Monday and Week-end and Festival times TNSTC salem must opperate more BYE-PASS RIDER Buses. Then only we can compete these KSRTC buses.

In Tamil Nadu more BYE-PASS RIDER buses are operated by TNSTC - Nellai and Madurai Division.
From Madurai to Tirunelveli every 1/2 an hour you can get one BYE-PASS RIDER. TNSTC nellai and madurai doing their excellent job. And this attracted south people and many are using these buses. Now-a-days people prefer BYE PASS RIDER buses than Private buses.
I travelled so many times. BYE PASS RIDER even overtakes all the ordinary private buses, SETCs, some times SHARMA, VIVEGAM volvo buses also. Its hard to believe. But happened.

So south side no problem. But still North is fully ruled by TNSTC Salem upto Bengaluru. When these Salem depot operate more BYE-PASS RIDER Buses?. when these people will have the wisdom to operate these services?.

Please operate more BYE -PASS RIDER services from salem to Bengaluru. Then only we can catch our people. Otherwise KSRTC is planing to operate more services from salem to bengaluru in 2013. If they do it, then Surely TNSTC salem is going to be under loss. Then they can run Town-Bus service from Salem to Bengaluru.

DEAR SIR,
I am A.SATHIK from BARGUR. Daily i am travelling from BARGUR to SUBEDHARMEDU AT 8'O' clock. In that time one town bus B28 was there today i came in that. The conductor CHITTHAN told me tomorrow onwards you don"t come in this bus this will not stop there, you take KAKC(Private bus). Today 3rd time he is telling like that sir.
Please take action for tha sir., ,

by
A.SATHIK,
[protected]@gmail.com,
Mobile no: [protected].














9

Hi, you can't blame the employee here. Its 200% your fault on. While booking any ticket, you should check the date, time and the route before you leave the counter. We can tell our problems if some one cheated us, but this is our careless mistakes and nobody else can take the resposibility...

Rajesh

Bus conductor mis behaves with the passenger. it was vizupuram controlled bus Cuddalore to Bhuvanagiri bus. (Bus No. TN-32, N-3165) it was around morning 7.00. Conductor refused to take passengers of Bhuvanagiri.

i asked him WILL IT GO TO BHUVANAGIRI, HE SAID NO AND SAY SOME WRONG WORDS. i again insisted him, but he started abusing me and he was dare enough to say note this (Bus No. TN-32, N-3165).

i would require progress for this complaint also.
i am ready to attend any calls to my mobile regarding this complaint...


Regards,
S. Kanaga Sabesan
Mobile No.: [protected]

Bus conductor mis behaves with the passenger. it was vizupuram controlled bus Cuddalore to Bhuvanagiri bus. (Bus No. TN-32, N-3165) it was around morning 7.00. Conductor refused to take passengers of Bhuvanagiri.

Today morning (30.06.2014 ) i asked him WILL IT GO TO BHUVANAGIRI, HE SAID NO AND SAY SOME WRONG WORDS. i again insisted him, but he started abusing me and he was dare enough to say note this (Bus No. TN-32, N-3165).

i would require progress for this complaint also.
i am ready to attend any calls to my mobile regarding this complaint...


Regards,
S. Kanaga Sabesan
Mobile No.: [protected]

Dear Sir
Today I am travel from Thindivanam to Marai malai nagar But The conductor gives Guduvancherry ticket So i request to stop the Bus At Marai malai nagar They Told me At Volgure words Like (Neengalam Ennda busla vareenga vera engayavathu polam illa ) Kindkly Please tyake the action for That conductor
Thanks and regards
Jaya prakash R
Ford india privat limited

From T.V Malai to Bangalore buses are not stopping in singarapatti, uthangari, samalpatti, mathur and krishnagiri.

If buses are empty also they are not pickup the passengers. They want take ticket from either bangalore or T.V Malai to vis versa, and sit in the seet till the destination. they don't want to take ticket in between stops and they are not stopping the buses. If we asked them, they are telling we dont have permissions to stop and pick up the passengers,

They are not going to krishnagiri bus stand, they are stoping in bypass only.

Whether this complaint will use or not depends on you only. Otherwise no use of this kind of complaint.

am travel from arakkonam to puttur the bus is not enter in to the puttur town. bus is stopped in bypass, am asking to the conductor y the bus is not entered in to the puttur town that time he talk vulgarly that time my mind was disappointed. the TNSTC & APSRTC busses not running for public service

bus — Busses in villupuram

Hello sir.
Goverment busses (town bus) are not coming to my area



Bus no...56

SETC — SETC

While travelling with SETC to any destination lot of bedbugs to disturb us . No remedy from SETC till now.

Respected Sir

I was traveling from Coimbatore to Bangalore every week end in KSRTC with the same cost as SETC their timings, politeness of driver and conductor is very good . But In SETC only dogs can travel

This week I was traveling in a busTN 01 N 7441, from coimbatore on 13/11/2011. Only driver and conductor were sleeping.Nobody in the bus slept.

Full of bugs, I cant close windows, driver and conductor are not at all polite and they are not at all switching off any lights but driver and conductor were sleeping and using cell phones full night

Finally I am telling IN SETC only dogs can travel human beings cant travel

You should take necessary action against drive and conductor