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K
karti412
from Chandigarh, Chandigarh
Feb 22, 2011
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Address: Chennai, Tamil Nadu

I TRAVELED FROM PONDYCHERI TO CMBT IN TNSTC (VPM) BUS(TN 41 N 1411) BELONGING TO CBMT STAND ON[protected]BOARDED BUS BY 16.30HRS. THE CONDUCTOR COLLECTED THE NORMAL FARE OF RS55 AND ISSUED THE TICKET TILL CMBT. BUT, THEY STOPPED THE BUS AT GUINDY BY (20.20HRS) WITHOUT ANY BREAKDOWN. THEY ASKED US TO BOARD ANOTHER BUS ROUTE NO118 (TN 32 N 3105) BOARD DISPLAYED TILL CMBT BUT THIS BUS TOO WAS STOPPED AT ASHOK PILLAR (BY 20.45HRS) AND ASKED THE PASSENGERS TO GET DOWN. THEN WE GOT ANOTHER BUS OF OUR OWN TO REACH CMBT. I HAVE COMPLAINED ABOUT THIS ISSUE TO G4 TIME OFFICE (CMBT) ON THE SAME DATE TO Mr.BAALU. I WOULD LIKE TO KNOW THE ACTIONS TAKEN TO AVOID SUCH INCIDENTS CAUSING TROUBLE TO THE PASSENGERS IN THE FUTURE. I AM KARTHICK. MY MAIL ID [protected]@yahoo.co.in.
Aug 13, 2020
Complaint marked as Resolved 
Sub: Over speed complaint and miss behave the conductor-reg.
Ref: Ticket No: 242027/11/06/2013, 21:03:57
Sir,
I am working in NLC, on[protected], my self and my son was travelled your bus No TN-32N-3287 from Neyveli to Bangalore for college admission. I have to Reserve the seat No: 40 & 41. I was seated in my allotting seat. On the way of some area was damaged and the bus was jumped. When the vehicle was running after crossing the Tiruvannamalai most road road was damaged for aviation. In this condition your driver was rashly drive the bus without any breaking to the damaged area. In this drive we have to inconvenience for sitting behind the passenger. Some passenger go and ask the driver, sir in this road condition we are not sitting behind the seat, please go slow, to excuse to him. The driver said I have no time to go to the end of the point, this speed will go, we have to reach the end point at proper time. If you have any problem come and sit front any vacant seat. The passenger was came and sit same seat without out any reply to the driver
In this time, the vehicle was running nearby Sengam, again the bus was running rashly and overtaken the entire vehicle, on opposite one vehicle came, our bus suddenly applied the brake, all are come forward hit nose and head. The entire passenger is shouted. Again, he has to refuse the passenger words and drive the vehicle very fast. On the way one up and Down road came, he suddenly applied the brake, and the vehicle jumped to high, my head was hitter to the upper carriage. Suddenly I go and ask the driver, he has to replied, come and sit front, I asked, this is not a word, what we are asking go slow at the damaged area otherwise you tell come and sit front seat. I meanwhile, the conductor came from front seat with rash, (ippa enna pane pora, vandi appadithan pogum, Unnal mudinthal poi complaint sei, engala ondum seiya mudiyathu endru sonar) I asked, sir you are the conductor, you have to adivised to the driver, otherwise you have misbehave me, and unused word you are using. (Yai driver vandiyai niruthu, evan enna seikirar parpom endru drivarai parthu command seithar). Suddenly all the passenger asked, sir leave the matter, further don’t asked anything to the conductor and the driver. You have to report to the transport manager. And then I came and sit my seat. The conductor using vulgar words and say un-respect words. In this words wounding in myself. So, this type of driver and conductor make some problem on the way of travelling and damaged to your transport name. Please take necessary action against the driver and conductor.
Thanking you,
NOTE: (Driver using Head phone at driving) Yours faithfully,
(K.Ethirajulu)
Sub: Over speed complaint and miss behave the conductor-reg.
Ref: Ticket No: 242027/11/06/2013, 21:03:57
Sir,
I am working in NLC, on[protected], my self and my son was travelled your bus No TN-32N-3287 from Neyveli to Bangalore for college admission. I have to Reserve the seat No: 40 & 41. I was seated in my allotting seat. On the way of some area was damaged and the bus was jumped. When the vehicle was running after crossing the Tiruvannamalai most road road was damaged for aviation. In this condition your driver was rashly drive the bus without any breaking to the damaged area. In this drive we have to inconvenience for sitting behind the passenger. Some passenger go and ask the driver, sir in this road condition we are not sitting behind the seat, please go slow, to excuse to him. The driver said I have no time to go to the end of the point, this speed will go, we have to reach the end point at proper time. If you have any problem come and sit front any vacant seat. The passenger was came and sit same seat without out any reply to the driver
In this time, the vehicle was running nearby Sengam, again the bus was running rashly and overtaken the entire vehicle, on opposite one vehicle came, our bus suddenly applied the brake, all are come forward hit nose and head. The entire passenger is shouted. Again, he has to refuse the passenger words and drive the vehicle very fast. On the way one up and Down road came, he suddenly applied the brake, and the vehicle jumped to high, my head was hitted to the upper carriage. Suddenly I go and ask the driver, he has to replied, come and sit front, I asked, this is not a word, what we are asking go slow at the damaged area otherwise you tell come and sit front seat. I meanwhile, the conductor came from front seat with rash, (ippa enna pane pora, vandi appadithan pogum, Unnal mudinthal poi complaint sei, engala ondum seiya mudiyathu endru sonar) I asked, sir you are the conductor, you have to advised to the driver, otherwise you have misbehave me, and unused word you are using. (Yai driver vandiyai niruthu, evan enna seikirar parpom endru drivarai parthu command seithar). Suddenly all the passenger asked, sir leave the matter, further don’t asked anything to the conductor and the driver. You have to report to the transport manager. And then I came and sit my seat. The conductor using vulgar words and say un-respect words. In this words wounding in myself. So, this type of driver and conductor make some problem on the way of travelling and damaged to your transport name. Please take necessary action against the driver and conductor.
Thanking you,
NOTE: (Driver using Head phone at driving) Yours faithfully,
(K.Ethirajulu)
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    B
    balaaries
    Feb 11, 2011
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    Address: Chennai, Tamil Nadu

    I traveled yesterday from Chennai to Bangalore. After the bus starts,I was feeling something biting and then i found that so many Bugs. Its too bad, that we are paying 300Rs and it is not clean and passengers are suffering. In spite of that ticket cost is actually 295 and the conductor took 300 from every one. While getting down i asked for change. He is telling no change. This is not tolerable. I wish after seeing this complaint at least government take necessary actions.

    Ticket no[protected]Rs,30585-90Rs,74973-5Rs
    Aug 13, 2020
    Complaint marked as Resolved 
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      B
      bull_1210
      from Delhi, Delhi
      Jan 8, 2011
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      Address: Ramanathapuram, Tamil Nadu

      Hi,
      I have a concern about the way long distance bus are run between Tuticorin and Rameshwaram. The distance between these 2 place is around 180KM, so its expected that the bus for such distance would not stop in every small village. But to my surprise all the buses in this route stops in all the places/villages. Infact in most of the place, it will go to internal bus stop in small town and then take the bypass.
      This way of torturing customers is ridiculous. If you cant differentiate between long distance buses and local buses, then i think you should close your transport and give it to private players.

      -Muthu
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        S
        svijay_vasan
        from Delhi, Delhi
        Dec 9, 2010
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        Address: Chennai, Tamil Nadu

        I travelled from Trichy to Chennai in a SETC Ultra Deluxe Bus(No.2703) scheduled at 11:00 P.M on 8th December, 2010. It was so uncomfortable that none of the passengers in the bus were able to sit in their seats even for 10minutes after the bus started. All the seats were full of tons of bed bugs, biting everywhere. When all o[censored]s complained to the conductor, he gave a number, whom dint respond at all. All the passengers were to have sleepless night with full of bites. Infact, i directly went to a clinic to get medicines after getting down in Chennai. I came to know that this is the state in almost all SETC ultra deluxe buses. Will the government take any necessary steps or the passengers have to suffer like this everytime inspite of paying double charges than a normal bus in Ultra Deluxe??? WORST EXPERIENCE AND I WILL NEVER EVER TRAVEL AGAIN IN SETC BUS AND WONT SUGGEST ANYONE FOR THAT TOO..
        Aug 13, 2020
        Complaint marked as Resolved 

        SETC bus transport — Worse travel

        I am travelling from ooty to bangalore in SETC right now. I paid rs.280 for my ticket. All o[censored]s in the bus are disturbed extremely by some kind of bed bugs. My hands, neck and other skin are swolen; all o[censored]s are. Everyone here is very irritated. Couple of foreigners are more affected and they are standing for the whole travel now. Poor conductor! Bus number is TN43 N 0448.
        Now we are travelling with lights on and windows open. But no sleep:-(

        -Posted from mobile.
        I have booked the Air bus ticket @ Hosur on 19/11/09 for Hosur to chennai on 20/11/09 @ 10.30PM S.No 23, 24, 25 and Chennai to Hosur on three tickets on 22/11/09 @ 11.30PM S.No 14, 15, 16 in the name of Balakrishnan, but unfortunately I missed the ticket on 20/11/09 @ 8.35 PM for both. Susequently I enquired and requested the person available at counter " His behaviour is very worst and there is no proper response" even I have given a letter for missing the ticket with address proof

        Finally I have cancelled my trip and my lose is Rs: 1100 with a lot of pain in my health

        First thing the management itself is very poor - Why they are not collecting the house address
        This type of incident, they really like to collect the money from others

        Now a days train and Air journey is very comfortable and the response is very good



        Very sorry

        Thanks,

        V.Balakrishnan
        Respected Sir

        I was traveling from Coimbatore to Bangalore every week end in KSRTC with the same cost as SETC their timings, politeness of driver and conductor is very good . But In SETC only dogs can travel

        This week I was traveling in a busTN 01 N 7441, from coimbatore on 13/11/2011. Only driver and conductor were sleeping.Nobody in the bus slept.

        Full of bugs, I cant close windows, driver and conductor are not at all polite and they are not at all switching off any lights but driver and conductor were sleeping and using cell phones full night

        Finally I am telling IN SETC only dogs can travel human beings cant travel

        I am a BP patient I did not sleep . I am going to take off to the office I never experience any issue in KSRTC
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          visindshiv
          from Hubli, Karnataka
          Dec 5, 2010
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          Address: Kanchipuram, Tamil Nadu

          ON 25/11/2010,I BOARDED THE BUS TN 32 N2434 AT PONDICHERRY BUS STAND. I ASKED TICKET FOR SINGAPERUMALKOIL. I WAS ISSUED TICKET NO[protected] [protected] FOR RS.45/- TO TAMBARAM. WHEN THE BUS WAS APPROACHING SINGAPERUMALKOIL, I SHOUTED FROM THE LAST SEAT WHERE I WAS SITTING TO STOP THE BUS BUT BOTH THE DRIVER AND CONDUCTOR DID NOT HEAR MY SHOUTING. I RUSHED TO CONDUCTOR WHO WAS SITTING IN THE FRONT AND ASKED WHY HE DID NOT STOP AND AT LEAST WHY HE ISSUED THE TICKET TO TAMBARAM AND KEPT QUIET.HE TOLD THE BUS WOULD STOP ONLY AT GUDUVANCHERRY. I SHOWED HIM A COMMUNICATION RECEIVED FROM GM,TNSTC VILLUPURAM INDICATING THAT SINGAPERUMALKOIL WAS A STAGE STOP AND ALL BUSES SHOULD NECESSARILY STOP. BUT THE CONDUCTOR REFUSED TO OBLIGE AND TOLD ME TO DO WHATEVER I COULD. HE EVEN WENT ON TO SAY "ENNAI VENUM NA JAIL LA POTTUKKA ANA NIRTHA MUDIYATHU'.
          AFTER GREAT DIFFICULTY, I COULD GET DROPPED THREE KMS AWAY FROM SINGAPERUMALKOIL ALONG WITH AN OLD LADY. AT THE PLACE NO CONVEYANCE WAS AVAILABLE. WE WERE FORCED TO WALK TO OUR DESTINATION. THIS CAUSED LATE ARRIVAL TO MY OFFICE AND I FACED THE CONSEQUENCES.
          BECAUSE OF THE INCORRIGIBLE ATTITUDE OF THE CONDUCTOR, I PREFER TO TAKE UP THE MATTER WITH THE CONSUMER REDRESSAL FORUM FOR REDRESSAL OF MY GRIEVANCE AND THE ACTION AGAINST ERRING STAFF
          Aug 13, 2020
          Complaint marked as Resolved 
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            K
            kumar24365
            from Pathankot, Punjab
            Dec 1, 2010
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            Address: Erode, Tamil Nadu

            I am an employee of BSNL and residing at Chennimalai, Erode district. I want to share few things in Bus route in Chennimalai, Erode district. Recently one mafsal bus route was opened from Chennimalai to Erode on 0925AM at Chennimalai from Salem depot. This bus is not coming regularly. It is coming only 2 to 3 days per week. Also some time it follows the route PS Park in Erode and some times Surampatti depending upon conductor and driver. This lead lot of inconvenience to regular passengers. If it is coming regularly and follows PS Park route in Erode, lot of passengers use the service it is most useful to office timers.
            Also in Evening one mafsal bus route is opened from Erode to Chennimalai at 0600 PM at Erode to Chennimalai from Salem Division. This bus also follows PS park route some time and Surampatti route some times. Also it is not coming regularly. If it is coming in regular time and follows PS Park route,lot of passengers use the service and is more useful to general public. Due to this irregularities, private bus loaded heavily and after 10 to 15 minutes, this bus was operated only with 10 to 15 passengers.
            Hence I request to persons concerned by this forum to take necessary action and guide the Conductors and Drivers to follow the same route and to follow the punctuality in timings for the benefit of public please.
            Aug 13, 2020
            Complaint marked as Resolved 
            Diz is Lawrence from Bengaluru,

            I'm fed up with TNSTC Salem guys, Tnstc salem covers the route of Bengaluru to Salem and also Salem to Madurai. The most slowest drivers are these people only. They took 6 hrs for salem to Bengaluru (just for 200 Kms). You see KSRTC also have their services to Salem to Bengaluru. our Tamil nadu people are waiting for KSRTC and then travel in their buses, eventhough our buses 2 or 3 already in the counter and waiting for their time. Why people like KSRTC. because they takes only 2.30 hrs or 3 hrs to reach Salem to Bengaluru. What our TNSTC salem buses doing is going to all the district bus stands and the horrible in thing is going to all the villages including Omalur, kaveripattam, Soola giri, rayakoottai... What is this? This is not a Express Service. Town bus service. The stupid Salem depot management never took any action for this.

            You See! one important this is Our buses are not running successfully inside karnataka. (For Example, 1 year back salem depot run one Salem to Shimoga service. But finally this was going under loss and finally the salem depot terminated the service.). But their buses running more successfully inside Tamil nadu. how? All people are working in IT & Software. They want to save time and go early to Bangalore. On Monday morning 6 O Clock they catch the KSRTC bus and by 9 or 10 am they get inside their Offices. Their KSRTC takes only 3 hrs. The salem TNSTC manage does not have services of BYE-PASS RIDER Buses. only one bus doing the BPR service.

            You See! Even NWKRTC has its service from Salem to Davenkare in Northern karnataka. In addition to that Rajahamsa, KSRTC have their services from Salem to Bengaluru. I've visited so many times in Monday morning in Salem bus stand, people are waiting and then take KSRTC.

            The Solution is: on Monday and Week-end and Festival times TNSTC salem must opperate more BYE-PASS RIDER Buses. Then only we can compete these KSRTC buses.

            In Tamil Nadu more BYE-PASS RIDER buses are operated by TNSTC - Nellai and Madurai Division.
            From Madurai to Tirunelveli every 1/2 an hour you can get one BYE-PASS RIDER. TNSTC nellai and madurai doing their excellent job. And this attracted south people and many are using these buses. Now-a-days people prefer BYE PASS RIDER buses than Private buses.
            I travelled so many times. BYE PASS RIDER even overtakes all the ordinary private buses, SETCs, some times SHARMA, VIVEGAM volvo buses also. Its hard to believe. But happened.

            So south side no problem. But still North is fully ruled by TNSTC Salem upto Bengaluru. When these Salem depot operate more BYE-PASS RIDER Buses?. when these people will have the wisdom to operate these services?.

            Please operate more BYE -PASS RIDER services from salem to Bengaluru. Then only we can catch our people. Otherwise KSRTC is planing to operate more services from salem to bengaluru in 2013. If they do it, then Surely TNSTC salem is going to be under loss. Then they can run Town-Bus service from Salem to Bengaluru.
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              S
              sachuthekkel
              from Chennai, Tamil Nadu
              Nov 22, 2010
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              Address: Coimbatore, Tamil Nadu

              Dear Sir....

              The conductor in coimbatore city bus no: TN 33N 1639. Route No 48. Route Ukkadam to Vedhanthavalam is misbehaving with the passangers, If the passanger gives 10 rs for ticket rate 4.50 ( from Chavady to Ukkadam) he says the passanger to get down from bus since he has no change. If the passanger ask him any thing he says that he dint ask the passanger to get inside the bus.. Why this is happening.. There are many stops between Chavady to Ukkadam, why the conductor dosent get any change for 10rs between this 15 km.. This is really hurting the people.. Same conductor is giving change for 10 rs for his friends who is enterring in bus near to Ukkadam ( ticket rate 3 rs). This is happening many times...

              Pls take necessary action regarding this....


              BY:
              saji
              [protected]@gmail.com.
              Aug 13, 2020
              Complaint marked as Resolved 
              DEAR SIR,
              I am A.SATHIK from BARGUR. Daily i am travelling from BARGUR to SUBEDHARMEDU AT 8'O' clock. In that time one town bus B28 was there today i came in that. The conductor CHITTHAN told me tomorrow onwards you don"t come in this bus this will not stop there, you take KAKC(Private bus). Today 3rd time he is telling like that sir.
              Please take action for tha sir., ,

              by
              A.SATHIK,
              [protected]@gmail.com,
              Mobile no: [protected].














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                rahim86
                from Madurai, Tamil Nadu
                Nov 18, 2010
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                Address: Karur, Tamil Nadu

                Hi,

                Today I have traveled from Erode to Madurai in TNSTC, Karur division bus. The driver Mani has drunk and drive. He made an accident to bike.This shows the irregularity of your service. We have filed an complaint against him in nearest Police station. Please take necessary action against him.

                Regards,
                Abdul
                [protected]@gmail.com
                Aug 13, 2020
                Complaint marked as Resolved 
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                  AYESHA BEAGUM
                  from Hiranagar, Jammu and Kashmir
                  Nov 11, 2010
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                  Address: Bangalore, Karnataka

                  Sir,

                  This is very disheartening story of the inconvience caused by your SETC corrupted Stagg to the trip velakkanni, I had booked first a ticket on 20/10/2010 at 1.33.pm from Bangalore to Velakanni dept on 29/10/10 at 8.45 p.m from Bangalore and return Ticket from Velakanni to Bangalore on 31/10/10 from Velakkani to Bangalore at 6.30 P.m at Majestic Counter Via Ticket No.692510, I had to pay extra Rs.50/- on each ticket,while returning from velakanni I noticed which is my negligence also that the ticket date was mentioned as 30/10/10 instead of 31/10/10, where I had to pay extra ticket charges and come, even the Staff at Velkanni counter didn't try to help at my pleads also, when I came to Bangalore on 01/11/10, I checked at the Majestic counter , I was shocked to see that my form was missing and the person wo had booked to ticket was transfered, and the counter person started howling at me highlighting my negligence, at the same time One Mr.Ramanathan an Auditor of Coimbatore of SETC came to sought out the problem, and he took a letter from me as complaint about the situation and xerox copy of the ticket, promising me to help me. But still know I not got any reply from your SETC .

                  This is very disgusting that in our Home town we are cheated by the Staff of other states who have come to earn by rendering mismanupalation services.

                  This is complaint is to make an awarness in how the Goverment Staff are cheating the citiizens.

                  PLEASE DONOT DISCARD THIS MAIL, BUT TRY TO GIVE A SOLUTION.

                  Regards

                  Ayesha
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Hi, you can't blame the employee here. Its 200% your fault on. While booking any ticket, you should check the date, time and the route before you leave the counter. We can tell our problems if some one cheated us, but this is our careless mistakes and nobody else can take the resposibility...

                  Rajesh
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                    Balamuruganandaraj
                    from Muvattupuzha, Kerala
                    Oct 24, 2010
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                    Resolved

                    Address: Viluppuram, Tamil Nadu

                    sir, I was travelling from kallakurichi to cuddalore on 22.10.2010.( bus no: TN 32 N 3240.starting time 8.35pm at kallakurichi) when the bus crossed gedilam station, the conductor asked me to get up and go to someother seat.i was sitting in seat no;1.I know very well that was not the conductor seat.conductor seat was located at the last .I checked then.so,I refused to get up.But the driver scolded me badly by using vulgar words.The conductor forced me to change my seat.I was shocked and depressed very much.Till now I can not concentrate on my work.will TNSTC conduct an enquiry and take action on these people?
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Bus conductor mis behaves with the passenger. it was vizupuram controlled bus Cuddalore to Bhuvanagiri bus. (Bus No. TN-32, N-3165) it was around morning 7.00. Conductor refused to take passengers of Bhuvanagiri.

                    i asked him WILL IT GO TO BHUVANAGIRI, HE SAID NO AND SAY SOME WRONG WORDS. i again insisted him, but he started abusing me and he was dare enough to say note this (Bus No. TN-32, N-3165).

                    i would require progress for this complaint also.
                    i am ready to attend any calls to my mobile regarding this complaint...


                    Regards,
                    S. Kanaga Sabesan
                    Mobile No.: [protected]
                    Bus conductor mis behaves with the passenger. it was vizupuram controlled bus Cuddalore to Bhuvanagiri bus. (Bus No. TN-32, N-3165) it was around morning 7.00. Conductor refused to take passengers of Bhuvanagiri.

                    Today morning (30.06.2014 ) i asked him WILL IT GO TO BHUVANAGIRI, HE SAID NO AND SAY SOME WRONG WORDS. i again insisted him, but he started abusing me and he was dare enough to say note this (Bus No. TN-32, N-3165).

                    i would require progress for this complaint also.
                    i am ready to attend any calls to my mobile regarding this complaint...


                    Regards,
                    S. Kanaga Sabesan
                    Mobile No.: [protected]
                    Dear Sir
                    Today I am travel from Thindivanam to Marai malai nagar But The conductor gives Guduvancherry ticket So i request to stop the Bus At Marai malai nagar They Told me At Volgure words Like (Neengalam Ennda busla vareenga vera engayavathu polam illa ) Kindkly Please tyake the action for That conductor
                    Thanks and regards
                    Jaya prakash R
                    Ford india privat limited
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                      MINNAL
                      from Gurgaon, Haryana
                      Oct 22, 2010
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                      Address: Chittoor, Andhra Pradesh

                      TODAY I WAS TRAVELED BY A BUS, TN-21 N-1311,FROM ARAKKONAM TO PUTTUR AT EARLIER THEY TOLD AT ARAKKONAM IT WILL GO VIA NAGARI,PUTTUR AFTER PASSING TIRUTTANI THEY TOLD IT WILL GO PUTTUR BYPASS BUT THEY COLLECTING ACTUAL MONEY TO ENTER INTO PUTTUR TOWN.
                      EVERYDAY THEY ARE DOING LIKE THIS,WHY, OTHER PRIVATE BUSES ARE ENTERING INTO PUTTUR TOWN,THESE CONDUCTORS ARE DOING LIKE THIS AT MIDNIGHTS ALSO THEY DOING LIKE THIS.
                      FOR THAT THEY ARE TELLING THEIR OFFICIALS ARE GIVING INSTRUCTIONS LIKE THAT.WHY THEY ARE RUNNING BUSES FOR THEIR SALARY ONLY OR PUBLIC SERVICE.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      From T.V Malai to Bangalore buses are not stopping in singarapatti, uthangari, samalpatti, mathur and krishnagiri.

                      If buses are empty also they are not pickup the passengers. They want take ticket from either bangalore or T.V Malai to vis versa, and sit in the seet till the destination. they don't want to take ticket in between stops and they are not stopping the buses. If we asked them, they are telling we dont have permissions to stop and pick up the passengers,

                      They are not going to krishnagiri bus stand, they are stoping in bypass only.

                      Whether this complaint will use or not depends on you only. Otherwise no use of this kind of complaint.
                      am travel from arakkonam to puttur the bus is not enter in to the puttur town. bus is stopped in bypass, am asking to the conductor y the bus is not entered in to the puttur town that time he talk vulgarly that time my mind was disappointed. the TNSTC & APSRTC busses not running for public service

                      bus — Busses in villupuram

                      Hello sir.
                      Goverment busses (town bus) are not coming to my area



                      Bus no...56
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                        S
                        Svanky
                        from Bengaluru, Karnataka
                        Oct 19, 2010
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                        Address: Chennai, Tamil Nadu

                        This Organization called SETC, runs all old-condemned buses.
                        NOISE/SOUND, BED-BUGS, NO-A/C, IMPROPER-SEAT, NO PROPER SUSPENSION, RUDE-BEHAVIOR, CORRUPTION.... what not; the list goes on & on.

                        Only thing is the FARE is CHEAPEST of all. That's the only reason why people are travelling in these buses. otherwise nobody will ever travel in these buses.

                        Once I travelled from Koyambedu(Chennai) to Bangalore without reservation.
                        after standing continuously for 4 hrs., They have put one bus at 11:30 pm as special service charging Rs.295/- as against Rs. 240/-(normal fare). and i[censored] don't reserve in advance, the conductor takes Rs. 50 to 100/- as bribe for provide a seat to you.

                        I think they don't even check the bus's condition before giving it.
                        the bus was totally condemned; fit for selling it to Iron-Scrap-market.
                        fortunately though i got some seat in the middle, but i could not sit in the bus at all.
                        I was always in the air. the bus was jumping like any thing even on the good-Hosur road. think what would have been the condition of poor people sitting in back-seats.

                        The suspension was gone in the bus & they have given it directly without checking that.(May be that's the reason why they call it "AIR-BUS" :-))
                        God only knows what happens if they don;t check the Brakes of the vehicle & give it to service directly.

                        By the time we reached Bangalore it was 6:30 AM morning our back-bones were gone(I think somebody would have got their back-bones fractured also) & we felt v.v.tired, because of no sleep in the entire journey.

                        I don't know why those fellows give such buses in service; they are only to be sold to scrap.

                        I don't know whether the authorities will take any action on these complaints.

                        When one sees such incidents/activities, one will know how corruption & carelessness has imbibed into India, at each level(even at lowest level).

                        Only God can only help.
                        Take care dear passengers!
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        SETC — SETC

                        While travelling with SETC to any destination lot of bedbugs to disturb us . No remedy from SETC till now.
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                          Anu_vsn
                          Oct 8, 2010
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                          Resolved

                          Address: Nagapattinam, Tamil Nadu

                          I want to share a worst experience which i had with SETC reservation counter people.I went to book ticket on 8-Oct-2010 for 7-Nov-2010 from Mayiladuthurai to Bangalore.The reservation starts from 08-Oct-2010 for that as they will start to reserve tickets prior to 30 days.There were lot of queues for Chennai,Bangalore,Coimbatore etc.I was standing there from 6.30 AM and there were only 10 people standing in Bangalore queue and am the only girl in the queue.As they had only a single computer and printer there it was taking long time.The guy who is doing reservation job is continuosly doing for chennai but not for Bangalore..Like if he reserves 10 tickets for Chennai he is doing one for bangalore.So by the time he got my form he told like Ladies reservation got over so i cant book a ticket.He was very rude.Really i cant understand how he said like that.Is there any reservation in bus specific to gents and ladies?I have never heard of it.May be if seat no-3 has been booked by a lady then preferably they will give seat no-4 also for a lady to ensure safe travel.But during urgent needs all we cant expect that.So i told the guy like even if you reserve a seat that is next to a gent,its not a problem for me.I can adjust it as am in a need of ticket.Then he told me like its impossible to book tickets like that and forced me to write a gent name in reservation form with my age and get it reserved.Also he made me terrified by saying if conductor is asking something regarding this reservation means i shouldn't blame him.Really i got much irritated by the way he behaved.I think his name is Mr.Ramalingam.

                          Now am confused whether the conductor will allow me to travel as the ticket got reserved in the name of a gent.

                          I want to make few points.

                          Why cant the government take steps to open two or more reservation counters or atleast to provide more computers for reservation?Atleast you can offer Online reservation service through credit cards like KSRTC,APSRTC and other travels.We can get rid of this difficulties caused by the reservation agents in SETC.
                          The person working in SETC doing online reservation is talking as if he owns the SETC and it is his private property.He behaved in a impolite manner.He used unparlimentary words that I cant mention here.His response was not proper.

                          Please let me know whether i can travel on 7-Nov-2010 with that ticket as its booked in the name of a gent.Please do the needful to avoid this sort of problems in future.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Respected Sir

                          I was traveling from Coimbatore to Bangalore every week end in KSRTC with the same cost as SETC their timings, politeness of driver and conductor is very good . But In SETC only dogs can travel

                          This week I was traveling in a busTN 01 N 7441, from coimbatore on 13/11/2011. Only driver and conductor were sleeping.Nobody in the bus slept.

                          Full of bugs, I cant close windows, driver and conductor are not at all polite and they are not at all switching off any lights but driver and conductor were sleeping and using cell phones full night

                          Finally I am telling IN SETC only dogs can travel human beings cant travel

                          You should take necessary action against drive and conductor
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                            aanand
                            from Chennai, Tamil Nadu
                            Sep 29, 2010
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                            Resolved

                            Address: Madurai, Tamil Nadu

                            The TNSTC bus from Gopi to Madurai starts at 6.30 am at Tiruppur and its destination is Arapalayam bus stand Madurai. The ticket fare for express buses is Rs. 56/- upto Arapalayam bus stand. The bus conductor in TN 33 N 2490 refuses to give the ticket at this rate and issues ticket upto Mattudhavani bus stand @ Rs. 60/- being the fare till Mattudhavani bus stand. While enquired the conductor says the bus will not go to Mattudhavani but will collect fare till there.

                            This is the second time I travelled in the same bus and excess fare collected. I am a frequent traveller and it is the only bus which does this excess fare charging

                            We would like to give a severe warning to this conductor and his officials to correct themselves. If not suitable legal actions will be initiated for which a team o[censored]s are preparing
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              ITSMANIFORU
                              from Hisar, Haryana
                              Sep 14, 2010
                              Resolved
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                              Resolved

                              Address: Madurai, Tamil Nadu

                              DEAR SIR

                              I TRAVELLED IN TAMILNADU STATE TRANSPORT CORPORATION ON 12/09/2010 FROM MADURAI TO BANGLORE

                              NAME -MANIKANDAN & SUGANTHI(SEAT NO-3 & 4) @9 PM

                              ROUTE NO-846UD

                              WE HAD BEEN OFFERED A VEHICLE WHICH IS NOT PROPERLY MAINTAINED

                              AND THE VEHICLE WAS NOT ALE TO GO MORE THAN A SPEED OF 30 KM/HR AFTER SALEM

                              THE VEHICLE HAS TO REACH BANGLORE @ 5 AM BUT ACTUALLY REACHED @ 9 AM

                              WE COULD NOT GO TO THE OFFICE THGAT DAY


                              THE DRIVERS WERE HELPLESS AS THEY TOLD NOTHING CAN BE DONE AS THEIR MANAGEMENT SUPPORT IS NOT THERE

                              THIS IS THE SECOND TIME I AM FACING THE PROBLEM THE SAME PROBLEM OCCURED A MONTH BACK WHEN I TRAVELLED FROM BODINAYAKANUR TO BANGLORE


                              PLEASE LOOK INTO THE MATTER AS IT MIGHT SPOIL THE REPUTATION OF TAMIL NADU TRANSPORT VEHICLES

                              EXPECTING A SUITABLE MEASURE TO ELIMINATE THIS PROBLEM IN FUTURE

                              REGARDS

                              MANIKANDAN
                              [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              dear sir iam vijaya shanker
                              rameswaram to tiruchi bus has stoped in bus 200 meters from stop named barathi nagar i ran and catched the bus insted i asked the conductor to explain why the it has not been stoped he did not ansered properly and shooted at me asking it will not stop who ever you want to complian you complain
                              registration no: tn09 n 1256, state head office kumbakkonam, karaikudi. branch rameshwaram
                              dated 15/11/10 time 13:52:58 rt.no.1249 ticket no 087163
                              take needfull action against the conductor who have miss behaved with the pasenger and teach him to respect the passenger my email id [protected]@gmail.com
                              i kept my ticket safe for futher action
                              Dear sir,

                              I TRAVELLED IN TAMILNADU STATE TRANSPORT CORPORATION ON
                              [protected]


                              FROM SALEM TO BANGALORE

                              NAME : UDAY
                              BUS NO : TN 29 - 1260

                              AS THE BUS STOPPED NEAR KRISHNAGIRI FOR OUR LUNCH THE FARE WE PAID TO THE LUNCH WAS AS FOLLOWS.
                              HOTEL NAME ---- HOTEL SURYA
                              2 PLATE PARATA -- 70
                              TEA --- 16

                              I DONT NO IN WHICH CASE THEY HAVE BEEN TAKEN THIS MUCH OF AMOUNT FROM THE CUSTOMER WHO COMES FOR LUNCH..
                              EVEN THE BUS DRIVER WHO STOPS THERE HE GETS THE COMMISSION OF Rs. 50/- PER STAND OVER THERE..

                              Kindly please take any action over it...

                              I WANT A REPLY TO THIS COMPLAINT WHICH I HAVE MADE...
                              Hi,

                              I'm travelling from sriperumbudur to Mahindra city near chengalpattu daily, , i need to catch 82c(from thiruvallur) to reach my office but the drivers and conductors were not maintaining the timings, , , sometimes the buses are not at all coming we are waiting in the bus stop more than hours and the bus comes after hours, , , obviously it will be rush, , we can't get into the bus, , due to this we are not able to reach office by time and we are in answerable position, , , this not only affects me but many people are suffering due to this...

                              same thing happens in evening too... Please take the necessary actions over it... we want it to be cleared ASAP...

                              I want a reply to this complaint...
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                                aroon275
                                from Mumbai, Maharashtra
                                Sep 12, 2010
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                                Address: Tamil Nadu

                                Respected Sir,

                                On 10th September 2010 (Friday), I have travelled in a TNSTC bus from CHENNAI to DHARMAPURI via THIRUPPATHUR. Between thriupathur and dharmapuri, the bus tyre got punctured. None of the TNSTC buses responded even driver's and conductor's request. We passengers were suffered a lot at the midnight between 2 to 3 AM IST.

                                To whom I should report:
                                1. Bus is not holding any Jocki ( Used to lift bus when punctured)
                                2. None of the buses passed through our way was not responding even the bus driver and conductor requested the other buses.
                                3. The Depot representative have not sent an alternate bus at that particular time.
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                                  johnpeterairtel
                                  from Karaikkudi, Tamil Nadu
                                  Sep 11, 2010
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                                  Resolved

                                  Address: Sivaganga, Tamil Nadu

                                  Dear Sir

                                  From:
                                  John Peter
                                  Devakottai
                                  Sivagangai Distric
                                  Cell : [protected]

                                  To
                                  TNSTC Corporations
                                  Sivagangai

                                  Muthukulathure To Karaikudi Govertment Bus Is Not comming 4 days in per week, Passenser are incovence walking in 10 km, This is an last bus in way Timming Departure in (karaikudi 6.45), devakottai (7.30), (sarugani 8.00), (sooranam 9.00), This is an last bus Sarugani To soornam, The contractors says Bus tire is very damage so he is not comming , please, please , please solved to this problem
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    rgravitvl
                                    from Pune, Maharashtra
                                    Sep 6, 2010
                                    Resolved
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                                    Resolved

                                    Address: Tirunelveli, Tamil Nadu

                                    Hi All,
                                    I am Ravi, working in private concern in Chennai and my native is Tirunelveli, very recently I travelled in SETC from Tirunelveli to Chennai and I had very bad experience in Journey,
                                    The story starts here,
                                    Actual dep. time 4.00pm from tvl, so we started from our home at 3.30pm, since bus was coming from Kanniyakumari, it sharply reached tvl at 5.45pm :), again there was a issue to start from there(It’s a really big story, I m skipping this), then Police had come and solved the issue.
                                    At last we start from tvl at 6.30pm, the max speed of bus was 50km/hr throughout the route, even though road was very good.
                                    We reached Perungulathur at 8.30am next day morning, we all were thinking bus will go to thambaram, but here is big Kodumai, they stopped in bypass road, they asked as to get down without proper prior information in Perungulathur.
                                    Then we had walk from bypass to near MTC bus stop :(, at last we reached home at 9.30.

                                    But one thing, this is good Lesson learned for me, If don’t get ticket on either train or Private buses, I will cancel the date journey. :)
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      ankaith
                                      from Hyderabad, Telangana
                                      Aug 25, 2010
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                                      Address: Salem, Tamil Nadu

                                      Attn '[protected]@md5.vsnl.net.in'
                                      08.25.2010

                                      Dear Sir,

                                      I regret to bring this to your knowledge that we are experiencing various ticket pricing patterns when we travel in the bus.

                                      For example, in same bus traveling from Peramanalur to Salem, sometimes we are asked for 37/- as ticket and sometimes 55/- . This charges are when we travel in a Byepass rider. How can same route have different pricing..? When we ask the conductor we are told that it is a special bus. Just tell me based on the crowd in the route, TNSTC plans for special buses but why at special fares.

                                      Another instant is when we travel in bus to Bangalore from Salem, The normal charge is 80/- per head but sometimes we are charged even 135/- to 140/- telling that it is a special bus.

                                      This is really a complex situation where all passengers after getting into bus have to pay to the conductor and move on But I think some displays should be kept inside the bus itself showing final prices.

                                      Am greatly hurt by these patterns in such a rate of inflation how can a person like me from middle class manage to travel in govt buses. When we prefer govt buses mainly because they are at affordable prices.

                                      Best Regards,
                                      Ankaith Jain,
                                      Sr. Merchandiser, AGPL - India Liaison Office,
                                      Bengaluru # +91 [protected], Tirupur # +91 [protected] Landline: +[protected]/13.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        veera_1431
                                        from Mumbai, Maharashtra
                                        Aug 24, 2010
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                                        Resolved

                                        Address: Thanjavur, Tamil Nadu

                                        I travelled from thanjavur to chennnai. i started from thanjavur at 8 pm. At 11.30pm the propellar shaft of SETC bus got broken.Till 4am we havent recieved any bus from SETC. Children were waiting without sleep for another bus till 4 am.After 4am we got another SETC bus arranged by SETC. That SETC bus again at 7.30am near thindivam got some other problem. we along with children were supposed wait for 2hr for another bus. finally we got the bus from thindivam at 9.30am. we reached porur at 12.30.

                                        we suffered a lot. i just now joined ia a company were i am suposed to be there at 7.30am but i reached at 1.30pm. i suffered a lot. Sever action should be taken regardig this.
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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