Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Hi Team,

I was trying to book ticket from Chennai to Nagapattinam on Jan 28th, the transaction was successful, but the ticket booking failed and payment got debited from my account Please check and assist in refund process.

Attaching the Transaction reference.

OB ref no - OB20423853...

On 10/01/2023, I tried to book 2 tickets from Chennai to Pampa in SETC. Amount Rs1150+1150 has been debited from my account but ticket was not booked. TNSTC Reference Number:OB20422570 and OB20422959
Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Sheion varghese Mail Id: [protected]@gmail.com Regards, sheion...

Complaint Status Update [ID: 3371212]
As the Bus which has been provide does have proper ventalaition and seating also as there is no proper leg space and dirt bus whowe can travel in this daily basis
Aslo i am Physical challenged person no proer spacing to seat also bus daily runs late due to which hampering the work
Please look into this and ararange an approriate bus so people can travel safely and comfortable...

I have booked a ticket from madurai to Bangalore on 09.01.23, the payment was successful but the ticket is not booked and I didn't get any information about the ticket none information came to my hand
Please help me with this

Booked mobile number -[protected]
Booked Gmail ID - [protected]@gmail.com...

I tried book ticket to Chennai from Dindigul but amount debited but ticket hasn't confirmed or not booked. Tried next time and ticket has been booked. I lost 475 rupees and tried contacting the customer service but the line is always busy so I can't notify my issue but emailed them the issues.
My UPI Transaction ID:[protected]. Please Resolve My Complaint. Thank You....

I have been travelling from RAMANATHAPURAM TO MANAMADURAI as often. As TNSTC rules expect 1 to 1 buses every buses need to stop on the regular stops. But some of them are saying that they won’t stop in middle stops only on Madurai. I have asked about that it’s not 1 to 1 and the conductor said he will charge Rs.100 and will slow near the barigate and I have to get down.
Bus Number is TN58 N2554...

Sir I have booked 2tickets from chennai to tirunelveli ticket not credited but amount debited, still no refund. My mail id is [protected]@gmail.com and phone number is [protected]
Pls issue refund sir.. my Upi reference number is[protected]. Please resolve as soon as possible...

I have booked a bus ticket on jan 9 10.29 pm, from chennai to tirunelveli, on tnstc android App, ticket not credited and the bus seat is empty. My mail id used to book ticket is [protected]@gmail.com. i have attached my paid amt reference number.
I have even sent mail and no response, i have called but no one is taking the phone and is busy...

I booked ticket today (9.1.23) for journey on 14/1/2023.My Money was debited from my account, but I didn’t get pnr number whether my ticket confirmed . Please help me with this issue...

I have been booked PNR#T40678324 from Chennai to Madurai for myself with my family, with out prior information they have changed my trip to Thirunelveli bus and they have allotted at the back upper birth it leads to vomit sensation for my wife, because it is exactly on the back tyre due this reason I have particularly booked on middle of the bus, but this Thirunelveli bus conductor says there's no birth is free in the middle because it is...

Good evening team. I am a husband of a working women who usually take tn government bus to travel to and fro from her office. Today bus route number 73 from avadi to cmbt bus terminus did not stop at blue factory bus stop. And this is not the first time. She has been waiting there for more than an hour as it is direct for her and she was really devastated after the bus crossed her olace without stopping at the bus stop inspite of being completely...

Amount debited but ticket not booked Today I had booked a ticket from chennai to Trichy on
9 Jan 2023 (22:45; Non Ac sleeper seater) . Amount Rs. 375 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.
Ref no:[protected]

Regards,
KAVIRAKESH S...

I Booked my ticket on jan 5th 2023, amount was debited but ticket status is failed..still the amount is not refunded

OB REF NO : OB20331947...

I have cancelled a ticket on 23/13/2022 which I booked from Bangalore to chidambaram on the journey date of 27/12/2023 and got a cancellation confirmation and I haven't received my refund amount yet. Attached is the screenshot of the ticket details.

Kindly check and revert back....

Dear Sir
After noon at 12.25 from helpdesk they call me saying that they are sending the amount through SBI yono voucher i can't use because i am 18 years below so I can't use the yono sbi.So, send me directly through which i booked the bus ticket....

I booked 2bus tickets from Coimbatore to chennai all the procedures are done even my payment. After finishing all these there displays as error but my amount is debited....

On 06/01/2023, I tried to book a bus ticket from Puducherry to Coimbatore in SETC. Amount Rs.1720/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.Please refund my money back

I did login with Guest account as I don't have any SETC user account.

Booking Date : 06/01/2023
OB No : OB20355568
Amount : Rs.1720/-br...

Bus number A8 route, sirkali to vadarangam not stopped at kollidamukutu stop, but there is not much crowd in the bus.And also drivers not operate the bus in correct timings....

I booked a ticket in SETC from Chennai-PT Dr. MGR BS to Coimbatore for journey date 12/01/2022. I made the payment via UPI. ₹750 was deducted from my account but the ticket was not booked.
I request you to provide the refund.

SETC OB Ref No.: OB20350650
Txn Reference No.: YIC[protected]
Bank Reference No.:[protected]...

Today (06/01/2023) I had booked a ticket from chennai to Thanjavur on 13 Jan 2023 (22:15; deluxe 3x2) . Amount Rs. 342 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.

upi transaction id :[protected]
google transaction id : CICAgJDJ2arQJA

Thanks & Regards,
Pradeep Velumani....