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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 33

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A
Arunsanjay R
Jan 16, 2023
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Address: Coimbatore,

Worst travel experience was on TN 38 N 3206 SC: 5742, which took me from Pollachi to Coimbatore on January 16, 2023. The conductor was very rude to passengers and behaved badly toward the female passengers, demanding changes but failing to give them back with the correct ticket amount, failing to stop the buses at the proper stops, and the passengers were shouting on the buses for failing to properly maintain the vehicles at the proper bus stops. Please try to fix this problem, and you should warn the conductor to treat the consumer nicely. If he fails, he will undoubtedly ruin the TNSTC Name.
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    dhaya29
    Jan 16, 2023
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    Hi Team,

    On jan 16th 12:50 PM, I tried to book a ticket from Trichy to chennai for 17-Jan via TNSTC official mobile app. The payment was done. But the app refreshed and I didn't receive any PNR number and any information related to booking. The UPI transaction ID is[protected]. I request you to refund the amount as soon as possible.
    +1 photos
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      G
      Gokul1680CCs
      Jan 16, 2023
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      Dear sir,
      I’m travelling from arakkonam to tirutani in the bus which was running from Kanchipuram to Tirupati with the register number as TN21 N 2003 on 16/01/2003 (Monday - 11.00 AM). The ticket fare was 11/- rupees. I gave him 50/- since I didn’t have a proper change for tha fare . The conductor was scolding me in front of other passengers arrogantly for not having proper change. Please take any action as requested on the conductor.

      Thanks in advance.
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        G
        Gomanishwaran
        Jan 16, 2023
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        Address: Ayakkatur, pallipalayam, Namakkal.ph 6369758058

        Bus from spb colony to erode GH
        Bus not properly stop in bus Stop and starts before passengers are in..
        Time 10 15 AM
        Place Ayakkatur bus stop
        Bus identity - bus comes before sri sentil bus service
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          A
          Aswini2001_
          Jan 15, 2023
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          On 13 th Jan, I have booked ticket from Chennai to Coimbatore in TNSTC app . The amount got debited but it didn't show any traces of my booked ticket.I request you to refund my amount. I have attached my transaction details and snipshots below.
          Dear User, your A/c XXXX -debited by Rs560.0 on 13Jan23 transfer to SETC TN LTD Ref No[protected].
          +1 photos
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            J
            Jee a
            Jan 15, 2023
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            Address: 868 parasakthi colony sivakasi

            Kovil Patti to vilathikulam in private bus
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              A
              Ashok E
              Jan 15, 2023
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              On (12/01/2023) I had booked a ticket from chennai to Tirunelveli on 13 Jan 2023 (18:10 pm . Amount Rs. 590 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.
              google transaction id :CICAgJCZkYaZOw

              Thanks & Regards,
              Ashok E
              +1 photos
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                J
                jpraxsh
                Jan 14, 2023
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                On 13/01/2023, I tried to book 1 ticket from Tuticorin to Hosur in SETC. Amount Rs.820 has been debited from my account but ticket was not booked. My Transaction refernece No : YIC[protected]
                Please resolve this complaint and refund the amount as soon as possible.
                +2 photos
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                  M
                  Mohana Tamil
                  from Coimbatore, Tamil Nadu
                  Jan 14, 2023
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                  Address: Salem

                  Hi, I have travelled from Coimbatore to Salem at 4.40Am (14/01/2023).
                  It reached Salem around 8.15 A.M. I don't know the bus number. Kindly help me to find my bag.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    K
                    KarthigaDurairaja
                    from Pondicherry, Puducherry
                    Jan 14, 2023
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                    Address: Krishnagiri

                    10 ₹ for urinals at Govt facility? Employees here are looting common man's money, literally.

                    சந்தர்ப்பங்களை பயன்படுத்தி அணியாய பணம் பார்க்கும் இந்த இடம் விளங்காது.

                    The QR code to complaint is also not working. Very strategic move.
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                      R
                      Ramki Muthuramalingam
                      Jan 14, 2023
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                      Address: Thindivanam to thrichy
                      Website: [email protected]

                      TN 11 1732
                      I paid 190Rs but not issued ticket by contactor

                      So many of contactors following this protacals rising time an holliday times

                      What the government going on
                      Shortout my problem an
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        S
                        Sowmya Sivakumar
                        Jan 13, 2023
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                        Dear Sir,

                        Sub REQUEST FOR REFUND OF RESERVED BUS FARE

                        AS THE BUS TRIP CANCELLED

                        TNSTC Corporation:SETC, PNR NO.:T40659854, From:OOTY To TAMBARAM, Trip Code:1830OOTCHE, Journey Date:15/01/2023, Time:20:45, Seat No.:9.Class:ULTRA DELUXE, Boarding at:OOTY.
                        For e-Ticket: https://www.tnstc.in/TNSTCOnlint.do?PNR=T40659854
                        Please carry your photo ID during journey. T&C apply. www.tnstc.in

                        PNR No T40659854

                        On online have booked e-ticket to Chennai from Mettupalayam as detailed above, due to change in plan I've cancelled the bus trip from Mettupalayam. Please arrange to refund the fare in full to the original payment method.

                        Yours faithfully
                        Sowmya
                        +2 photos
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                          K
                          Kirankumarachuu
                          Jan 13, 2023
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                          I was about to book my SETC ticket for Jan 15, 2023 from Chennai CMBT to Chidambaram (2.30pm) bus.
                          The money has been debited for 3 tickets for the same but not booked yet.
                          Kindly, help me to refund the amount as soon as possible.
                          Transaction ID :[protected]
                          Payment Mode : G-pay
                          Payment date : 13/01/2023
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            A
                            Amaldoss G
                            Jan 13, 2023
                            Jan 24, 2023
                            This thread was updated on Jan 24, 2023
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                            Address: Chennai

                            Hello Sir,

                            I tried to book bus ticket from Chennai Koyambedu to Trichy and used UPI to pay the ticket fare. I paid through Gpay and the amount got deducted the amount from my account, but unfortunately I didnt recieve any confirmation from TNSTC and didnt receive any ticket.
                            my phone no: [protected]
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            This is resolved, I got my money back after few days.
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                              A
                              Arsath46
                              from Tuticorin, Tamil Nadu
                              Jan 13, 2023
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                              I booked a ticket from Tuticorin to Chennai on the date of 18/01/23 for Ac sleeper / sitter seat number 24w payment paid amount deducted but ticket confirmation not received still Txn Id :T2301131110044274339845 please Send me ticket confirmation
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                S
                                soundar@31
                                from Chennai, Tamil Nadu
                                Jan 12, 2023
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                                Address: Chennai

                                My self Soundararajan i was booked the Bus Ticket using the TNSTC app, , From Chennai to Salem on[protected] the amount was debit my bank account but the ticket was not Confirmed me.. Kindly once check and do the needful..

                                Booking date :[protected]
                                Transaction Reference No: YIC[protected]
                                Merchant Name :TNSTCLTD
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  A
                                  Akshaya15
                                  from Tiruchirappalli, Tamil Nadu
                                  Jan 12, 2023
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                                  Sir/Madam,

                                  I have tried to book a ticket on 11.01.2023 at 11.30. first I have tried one transaction my amount debited from my account but I haven't got the ticket. Second time I have tried same the ticket didn't booked.. 2 times it got failed but the amount is not been credited back to my account. Kindly look into it and do the refund as soon as possible.

                                  Transaction details:

                                  1.

                                  Rs.327 UPI/[protected].

                                  2.

                                  Rs.327 UPI/[protected]
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    A
                                    Akshaya15
                                    from Tiruchirappalli, Tamil Nadu
                                    Jan 12, 2023
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                                    Sir/Madam,

                                    I have tried to book a ticket on 11.01.2023 at 11.30. first I have tried one transaction my amount debited from my account but I haven't got the ticket. Second time I have tried same the ticket didn't booked.. 2 times it got failed but the amount is not been credited back to my account. Kindly look into it and do the refund as soon as possible.

                                    Transaction details:

                                    1.

                                    Rs.327 UPI/[protected]. Total Bal:Rs.11
                                    2.Rs.327 :UPI/[protected]
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      M
                                      Madhu metha
                                      Jan 12, 2023
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                                      Resolved

                                      I had booked a ticket from Villupuram to coimbatore on 27 Jan 2023 (21:15; deluxe) . Amount Rs. 390 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref no :YIC[protected]
                                      Jan 20, 2023
                                      Complaint marked as Resolved 
                                      Thank you for immediate action
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        N
                                        Nithesh97
                                        from Chennai, Tamil Nadu
                                        Jan 12, 2023
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                                        Address: Tamilnadu
                                        Website: Tnstc

                                        I have booked 2 ticket from pondicherry to Chennai, for 17/01/23 I completed my transaction but I dnt not recive any tickets and my money also debited rs 420
                                        +1 photos
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