Claimed

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

www.tnstc.in

Updated: Feb 24, 2026

Complaints 4220

Resolved

324

Unresolved

3896

Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

File a complaint to Tamil Nadu State Transport Corporation [TNSTC]

Having problems with Tamil Nadu State Transport Corporation [TNSTC]?

File a complaint and get it resolved by Tamil Nadu State Transport Corporation [TNSTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 33

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

16th Jan 2023, booking a ticket from Erode to Chennai and made payment Rs.786/- through UPI. Payment is successful and amount was debited from my account but ticket is not booked. Please do refund my amount as soon as possible.
Status / Reason : Successful Transaction
Transaction Amount : 786.00

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 17th Jan 2023, I tried booking ticket from Salem to Chennai (Trip Code: 2040SALCHEDD01L) and made payment of Rs.337/- through UPI. Payment is successful and amount was debited from my account but ticket is not booked. Please do refund my amount as soon as possible.
OB Ref NO : OB20562675
Status / Reason : Successful Transaction
Transaction Amount : 337.00
Txn Reference No: YIC[protected]
Bank Reference No :[protected]

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chennai

On 17.01.2023 I tried to book a bus ticket from Chennai to vellakani in SETC. Amount Rs.2660/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 20/01/2023
OB No : OB20566820
Amount : Rs.2660 /-
Mail id: [protected]@gmail.com
Mobile no:[protected]

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bus stand thrinvelli

At 0100 hrs, Dt 18.01.2023 we reached thirunveli bus stand along with my family members onna state transport bus as we are travelling from Rameshwaram to Kanyakumari.

Ladies from our family went for urinal section, wherein the care taker upfront demanded Rs 5 from everyone, when I checked found Re 1 and Rs 2 mentioned over the wall specifically, which was concealed by care taker.
When reasoned with him he tried to threatened me and tried to hit physically.
Even we reached bus conductor for the same, he asked to us to raise a complaint.

Regard
Sunil

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I tried to book ticket from tenkasi to coimbatore in SETC. Amount Rs.430 has been debited from my account but ticket was not booked. TNSTC Reference Number:
OB20552979 Please resolve this complaint and refund the amount as soon as possible. TNSTC Mail Id: [protected]@gmail.com Regards, Mathan M...

Helpful

Found this helpful?

Write a comment

Bus is not coming in proper timing, dont have proper time frame.. more than 1 hour or 2 hours sometimes more than 5 hour bus is not coming.
mini bus chrompet to Medavakkam, Bus no: S2.

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 16/01/2023, Monday, I travelled with my son (6yrs old) from Pallagoundapalayam (1 stop from Vijayamanagalam toll) to Perundurai..
I asked 2 ticket to conductor and it's about 10km, fare will be Rs.13/- each and he said Rs.26/-..
I had Rs.200/- note as well as Rs.20/- and i don't have any change,
For that he was very harsh and told why you are people travelling without change (Rs) and if you don't have change (Rs) means just walk...
And finally he dropped me with my son in mid of the road and it's around 1.3kms from Pallagoundapalayam...
Kindly take this complaint as serious and do the needful...

For your reference, below i shared his conductor ID, Name and bus number.
Conductor ID : 8729
Name : Prabhakaran
Bus number : TN 33 N 3247

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Musiri

Dear sir/madam
Always not get in the musiri passanger including with children untime not allowed

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Coimbatore,

Worst travel experience was on TN 38 N 3206 SC: 5742, which took me from Pollachi to Coimbatore on January 16, 2023. The conductor was very rude to passengers and behaved badly toward the female passengers, demanding changes but failing to give them back with the correct ticket amount, failing to stop the buses at the proper stops, and the passengers were shouting on the buses for failing to properly maintain the vehicles at the proper bus stops. Please try to fix this problem, and you should warn the conductor to treat the consumer nicely. If he fails, he will undoubtedly ruin the TNSTC Name.

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi Team,

On jan 16th 12:50 PM, I tried to book a ticket from Trichy to chennai for 17-Jan via TNSTC official mobile app. The payment was done. But the app refreshed and I didn't receive any PNR number and any information related to booking. The UPI transaction ID is[protected]. I request you to refund the amount as soon as possible.

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir,
I’m travelling from arakkonam to tirutani in the bus which was running from Kanchipuram to Tirupati with the register number as TN21 N 2003 on 16/01/2003 (Monday - 11.00 AM). The ticket fare was 11/- rupees. I gave him 50/- since I didn’t have a proper change for tha fare . The conductor was scolding me in front of other passengers arrogantly for not having proper change. Please take any action as requested on the conductor.

Thanks in advance.

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ayakkatur, pallipalayam, Namakkal.ph 6369758058

Bus from spb colony to erode GH
Bus not properly stop in bus Stop and starts before passengers are in..
Time 10 15 AM
Place Ayakkatur bus stop
Bus identity - bus comes before sri sentil bus service

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 13 th Jan, I have booked ticket from Chennai to Coimbatore in TNSTC app . The amount got debited but it didn't show any traces of my booked ticket.I request you to refund my amount. I have attached my transaction details and snipshots below.
Dear User, your A/c XXXX -debited by Rs560.0 on 13Jan23 transfer to SETC TN LTD Ref No[protected].

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 868 parasakthi colony sivakasi

Kovil Patti to vilathikulam in private bus

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On (12/01/2023) I had booked a ticket from chennai to Tirunelveli on 13 Jan 2023 (18:10 pm . Amount Rs. 590 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.
google transaction id :CICAgJCZkYaZOw

Thanks & Regards,
Ashok E

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 13/01/2023, I tried to book 1 ticket from Tuticorin to Hosur in SETC. Amount Rs.820 has been debited from my account but ticket was not booked. My Transaction refernece No : YIC[protected]
Please resolve this complaint and refund the amount as soon as possible.

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Salem

Hi, I have travelled from Coimbatore to Salem at 4.40Am (14/01/2023).
It reached Salem around 8.15 A.M. I don't know the bus number. Kindly help me to find my bag.

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Krishnagiri

10 ₹ for urinals at Govt facility? Employees here are looting common man's money, literally.

சந்தர்ப்பங்களை பயன்படுத்தி அணியாய பணம் பார்க்கும் இந்த இடம் விளங்காது.

The QR code to complaint is also not working. Very strategic move.

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thindivanam to thrichy

Website: [email protected]

TN 11 1732
I paid 190Rs but not issued ticket by contactor

So many of contactors following this protacals rising time an holliday times

What the government going on
Shortout my problem an

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear Sir,

Sub REQUEST FOR REFUND OF RESERVED BUS FARE

AS THE BUS TRIP CANCELLED

TNSTC Corporation:SETC, PNR NO.:T40659854, From:OOTY To TAMBARAM, Trip Code:1830OOTCHE, Journey Date:15/01/2023, Time:20:45, Seat No.:9.Class:ULTRA DELUXE, Boarding at:OOTY.
For e-Ticket: https://www.tnstc.in/TNSTCOnlint.do?PNR=T40659854
Please carry your photo ID during journey. T&C apply. www.tnstc.in

PNR No T40659854

On online have booked e-ticket to Chennai from Mettupalayam as detailed above, due to change in plan I've cancelled the bus trip from Mettupalayam. Please arrange to refund the fare in full to the original payment method.

Yours faithfully
Sowmya

Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

File a complaint to Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 33

Refund amount

Post your Comment

Regarding refund for successful payment but ticket not booked

Post your Comment

Ticket not booked but money deducted from my account

Post your Comment

Threatened by urinal caretaker

Post your Comment

Ticket booking failed

No proper Bus Timings on S2( chromepet to medavakkam)

Post your Comment

Conductor change (Rs) issue

Post your Comment

Not get in musiri

Post your Comment

Ir-responsible conductor and rude behaviour to the travellers

Post your Comment

Regarding Amount Refund

Post your Comment

Bus conductor scolding arrogantly because of not having proper change for ticket

Post your Comment

Rule broken and passengers tread

Post your Comment

Money was debited but ticket is not booked

Post your Comment

This setting allow over limited

Post your Comment

Booking refund

Post your Comment

TNSTC TNSTC - Failed transaction, but ticket not booked

Post your Comment

Find my lost bag

Post your Comment

Toilet facility

Post your Comment

Pay my ticket amount but not shared my ticket

Post your Comment

Request for refund of reserved bus fare

Post your Comment

Related businesses