Submit a Complaint
Claimed

Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

www.tnstc.in
1
Updated: Nov 28, 2025
Complaints 4219
Resolved
324
Unresolved
3895
Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Tamil Nadu State Transport Corporation [TNSTC]

Having problems with Tamil Nadu State Transport Corporation [TNSTC]?

File a complaint and get it resolved by Tamil Nadu State Transport Corporation [TNSTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Public Transportation
Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
s.krithi
Jan 18, 2023
Report
Copy

On 17th Jan 2023, I tried booking ticket from Salem to Chennai (Trip Code: 2040SALCHEDD01L) and made payment of Rs.337/- through UPI. Payment is successful and amount was debited from my account but ticket is not booked. Please do refund my amount as soon as possible.
OB Ref NO : OB20562675
Status / Reason : Successful Transaction
Transaction Amount : 337.00
Txn Reference No: YIC[protected]
Bank Reference No :[protected]
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    Gowtham pradeep
    from Karur, Tamil Nadu
    Jan 18, 2023
    Report
    Copy

    Address: Chennai

    On 17.01.2023 I tried to book a bus ticket from Chennai to vellakani in SETC. Amount Rs.2660/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

    I did login with Guest account as I don't have any SETC user account.

    Booking Date : 20/01/2023
    OB No : OB20566820
    Amount : Rs.2660 /-
    Mail id: [protected]@gmail.com
    Mobile no:[protected]
    +1 photos
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sunil mohanta
      Jan 18, 2023
      Report
      Copy

      Address: Bus stand thrinvelli

      At 0100 hrs, Dt 18.01.2023 we reached thirunveli bus stand along with my family members onna state transport bus as we are travelling from Rameshwaram to Kanyakumari.

      Ladies from our family went for urinal section, wherein the care taker upfront demanded Rs 5 from everyone, when I checked found Re 1 and Rs 2 mentioned over the wall specifically, which was concealed by care taker.
      When reasoned with him he tried to threatened me and tried to hit physically.
      Even we reached bus conductor for the same, he asked to us to raise a complaint.

      Regard
      Sunil
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        M.mathan
        Jan 17, 2023
        Report
        Copy

        Ticket booking failed

        I tried to book ticket from tenkasi to coimbatore in SETC. Amount Rs.430 has been debited from my account but ticket was not booked. TNSTC Reference Number:
        OB20552979 Please resolve this complaint and refund the amount as soon as possible. TNSTC Mail Id: [protected]@gmail.com Regards, Mathan M...
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        A
        avr810
        Jan 17, 2023
        Report
        Copy

        Bus is not coming in proper timing, dont have proper time frame.. more than 1 hour or 2 hours sometimes more than 5 hour bus is not coming.
        mini bus chrompet to Medavakkam, Bus no: S2.
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Triveni institute of commerce and manage
          Jan 17, 2023
          Report
          Copy

          On 16/01/2023, Monday, I travelled with my son (6yrs old) from Pallagoundapalayam (1 stop from Vijayamanagalam toll) to Perundurai..
          I asked 2 ticket to conductor and it's about 10km, fare will be Rs.13/- each and he said Rs.26/-..
          I had Rs.200/- note as well as Rs.20/- and i don't have any change,
          For that he was very harsh and told why you are people travelling without change (Rs) and if you don't have change (Rs) means just walk...
          And finally he dropped me with my son in mid of the road and it's around 1.3kms from Pallagoundapalayam...
          Kindly take this complaint as serious and do the needful...

          For your reference, below i shared his conductor ID, Name and bus number.
          Conductor ID : 8729
          Name : Prabhakaran
          Bus number : TN 33 N 3247
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Prathapjohn2494
            from Musiri, Tamil Nadu
            Jan 17, 2023
            Report
            Copy

            Address: Musiri

            Dear sir/madam
            Always not get in the musiri passanger including with children untime not allowed
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Arunsanjay R
              Jan 16, 2023
              Report
              Copy

              Address: Coimbatore,

              Worst travel experience was on TN 38 N 3206 SC: 5742, which took me from Pollachi to Coimbatore on January 16, 2023. The conductor was very rude to passengers and behaved badly toward the female passengers, demanding changes but failing to give them back with the correct ticket amount, failing to stop the buses at the proper stops, and the passengers were shouting on the buses for failing to properly maintain the vehicles at the proper bus stops. Please try to fix this problem, and you should warn the conductor to treat the consumer nicely. If he fails, he will undoubtedly ruin the TNSTC Name.
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                dhaya29
                Jan 16, 2023
                Report
                Copy

                Hi Team,

                On jan 16th 12:50 PM, I tried to book a ticket from Trichy to chennai for 17-Jan via TNSTC official mobile app. The payment was done. But the app refreshed and I didn't receive any PNR number and any information related to booking. The UPI transaction ID is[protected]. I request you to refund the amount as soon as possible.
                +1 photos
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gokul1680CCs
                  Jan 16, 2023
                  Report
                  Copy

                  Dear sir,
                  I’m travelling from arakkonam to tirutani in the bus which was running from Kanchipuram to Tirupati with the register number as TN21 N 2003 on 16/01/2003 (Monday - 11.00 AM). The ticket fare was 11/- rupees. I gave him 50/- since I didn’t have a proper change for tha fare . The conductor was scolding me in front of other passengers arrogantly for not having proper change. Please take any action as requested on the conductor.

                  Thanks in advance.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    Gomanishwaran
                    Jan 16, 2023
                    Report
                    Copy

                    Address: Ayakkatur, pallipalayam, Namakkal.ph 6369758058

                    Bus from spb colony to erode GH
                    Bus not properly stop in bus Stop and starts before passengers are in..
                    Time 10 15 AM
                    Place Ayakkatur bus stop
                    Bus identity - bus comes before sri sentil bus service
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aswini2001_
                      Jan 15, 2023
                      Report
                      Copy

                      On 13 th Jan, I have booked ticket from Chennai to Coimbatore in TNSTC app . The amount got debited but it didn't show any traces of my booked ticket.I request you to refund my amount. I have attached my transaction details and snipshots below.
                      Dear User, your A/c XXXX -debited by Rs560.0 on 13Jan23 transfer to SETC TN LTD Ref No[protected].
                      +1 photos
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Jee a
                        Jan 15, 2023
                        Report
                        Copy

                        Address: 868 parasakthi colony sivakasi

                        Kovil Patti to vilathikulam in private bus
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ashok E
                          Jan 15, 2023
                          Report
                          Copy

                          On (12/01/2023) I had booked a ticket from chennai to Tirunelveli on 13 Jan 2023 (18:10 pm . Amount Rs. 590 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.
                          google transaction id :CICAgJCZkYaZOw

                          Thanks & Regards,
                          Ashok E
                          +1 photos
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            jpraxsh
                            Jan 14, 2023
                            Report
                            Copy

                            On 13/01/2023, I tried to book 1 ticket from Tuticorin to Hosur in SETC. Amount Rs.820 has been debited from my account but ticket was not booked. My Transaction refernece No : YIC[protected]
                            Please resolve this complaint and refund the amount as soon as possible.
                            +2 photos
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              Mohana Tamil
                              from Coimbatore, Tamil Nadu
                              Jan 14, 2023
                              Report
                              Copy

                              Address: Salem

                              Hi, I have travelled from Coimbatore to Salem at 4.40Am (14/01/2023).
                              It reached Salem around 8.15 A.M. I don't know the bus number. Kindly help me to find my bag.
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                KarthigaDurairaja
                                from Pondicherry, Puducherry
                                Jan 14, 2023
                                Report
                                Copy

                                Address: Krishnagiri

                                10 ₹ for urinals at Govt facility? Employees here are looting common man's money, literally.

                                சந்தர்ப்பங்களை பயன்படுத்தி அணியாய பணம் பார்க்கும் இந்த இடம் விளங்காது.

                                The QR code to complaint is also not working. Very strategic move.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Ramki Muthuramalingam
                                  Jan 14, 2023
                                  Report
                                  Copy

                                  Address: Thindivanam to thrichy
                                  Website: [email protected]

                                  TN 11 1732
                                  I paid 190Rs but not issued ticket by contactor

                                  So many of contactors following this protacals rising time an holliday times

                                  What the government going on
                                  Shortout my problem an
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sowmya Sivakumar
                                    Jan 13, 2023
                                    Report
                                    Copy

                                    Dear Sir,

                                    Sub REQUEST FOR REFUND OF RESERVED BUS FARE

                                    AS THE BUS TRIP CANCELLED

                                    TNSTC Corporation:SETC, PNR NO.:T40659854, From:OOTY To TAMBARAM, Trip Code:1830OOTCHE, Journey Date:15/01/2023, Time:20:45, Seat No.:9.Class:ULTRA DELUXE, Boarding at:OOTY.
                                    For e-Ticket: https://www.tnstc.in/TNSTCOnlint.do?PNR=T40659854
                                    Please carry your photo ID during journey. T&C apply. www.tnstc.in

                                    PNR No T40659854

                                    On online have booked e-ticket to Chennai from Mettupalayam as detailed above, due to change in plan I've cancelled the bus trip from Mettupalayam. Please arrange to refund the fare in full to the original payment method.

                                    Yours faithfully
                                    Sowmya
                                    +2 photos
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      Kirankumarachuu
                                      Jan 13, 2023
                                      Report
                                      Copy

                                      I was about to book my SETC ticket for Jan 15, 2023 from Chennai CMBT to Chidambaram (2.30pm) bus.
                                      The money has been debited for 3 tickets for the same but not booked yet.
                                      Kindly, help me to refund the amount as soon as possible.
                                      Transaction ID :[protected]
                                      Payment Mode : G-pay
                                      Payment date : 13/01/2023
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Bangalore Metropolitan Transport Corporation [BMTC]
                                        2.5
                                        (2868)
                                        Himachal Road Transport Corporation [HRTC]
                                        1
                                        (1026)
                                        Delhi Transport Corporation [DTC]
                                        1
                                        (1993)