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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 30, 2026
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 33

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S
s.ranjith16
Jan 18, 2023
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On 1st Jan 2023, I booked a ticket to travel on 17th Jan 2023 from Salem to Chennai. Due to change in my travel plans, I cancelled the ticket on 11th Jan 2023. But the refund is not yet done. Please do complete the refund as soon as possible.
OB ref number: OB20267811
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    Livi Ngstan Livi
    Jan 18, 2023
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    Address: 4, Arthanari palayam reddiarur post(642007),anaimapai taluka,coimbatore district

    I am lives in arthanaripalayam.anaimalai taluka, coimbatore district. I am study in college.route 27 and 34 (udumalai to arthanaripalayam) it s not coming regularly so i face many struggles and problems and my study affected.so sir/madam grand to help me.please inform to our department.thank u
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      S
      Sangilimuruganm
      Jan 18, 2023
      Oct 19, 2023
      This thread was updated on Oct 19, 2023
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      Payment was failure from merchant side when i booking my ticket on 14 jan.Refund was processed from merchant but not credited in my account .Please help to get the payment.This is merchant refund id

      Op20501984
      ARN 20230117
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
      Oct 19, 2023
      Updated by Sangilimuruganm       I booked a ticket from chennai to rajapalayam. Ticket booking is failed but amount was deducted.

      Ref id :OB[protected]

      Please refund the amount as soon as possible
      Oct 19, 2023
      Updated by Sangilimuruganm       I booked a ticket from chennai to rajapalayam. Ticket booking was failed but amount was deducted from my account.

      Ref id. OB[protected]

      Please refund the amount as soon as possible
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        D
        Dhayalan1025
        Jan 18, 2023
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        16th Jan 2023, booking a ticket from Erode to Chennai and made payment Rs.786/- through UPI. Payment is successful and amount was debited from my account but ticket is not booked. Please do refund my amount as soon as possible.
        Status / Reason : Successful Transaction
        Transaction Amount : 786.00
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          S
          s.krithi
          Jan 18, 2023
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          On 17th Jan 2023, I tried booking ticket from Salem to Chennai (Trip Code: 2040SALCHEDD01L) and made payment of Rs.337/- through UPI. Payment is successful and amount was debited from my account but ticket is not booked. Please do refund my amount as soon as possible.
          OB Ref NO : OB20562675
          Status / Reason : Successful Transaction
          Transaction Amount : 337.00
          Txn Reference No: YIC[protected]
          Bank Reference No :[protected]
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            G
            Gowtham pradeep
            from Karur, Tamil Nadu
            Jan 18, 2023
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            Address: Chennai

            On 17.01.2023 I tried to book a bus ticket from Chennai to vellakani in SETC. Amount Rs.2660/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

            I did login with Guest account as I don't have any SETC user account.

            Booking Date : 20/01/2023
            OB No : OB20566820
            Amount : Rs.2660 /-
            Mail id: [protected]@gmail.com
            Mobile no:[protected]
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              S
              sunil mohanta
              Jan 18, 2023
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              Address: Bus stand thrinvelli

              At 0100 hrs, Dt 18.01.2023 we reached thirunveli bus stand along with my family members onna state transport bus as we are travelling from Rameshwaram to Kanyakumari.

              Ladies from our family went for urinal section, wherein the care taker upfront demanded Rs 5 from everyone, when I checked found Re 1 and Rs 2 mentioned over the wall specifically, which was concealed by care taker.
              When reasoned with him he tried to threatened me and tried to hit physically.
              Even we reached bus conductor for the same, he asked to us to raise a complaint.

              Regard
              Sunil
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                M
                M.mathan
                Jan 17, 2023
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                Ticket booking failed

                I tried to book ticket from tenkasi to coimbatore in SETC. Amount Rs.430 has been debited from my account but ticket was not booked. TNSTC Reference Number:
                OB20552979 Please resolve this complaint and refund the amount as soon as possible. TNSTC Mail Id: [protected]@gmail.com Regards, Mathan M...
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                avr810
                Jan 17, 2023
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                Bus is not coming in proper timing, dont have proper time frame.. more than 1 hour or 2 hours sometimes more than 5 hour bus is not coming.
                mini bus chrompet to Medavakkam, Bus no: S2.
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  T
                  Triveni institute of commerce and manage
                  Jan 17, 2023
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                  On 16/01/2023, Monday, I travelled with my son (6yrs old) from Pallagoundapalayam (1 stop from Vijayamanagalam toll) to Perundurai..
                  I asked 2 ticket to conductor and it's about 10km, fare will be Rs.13/- each and he said Rs.26/-..
                  I had Rs.200/- note as well as Rs.20/- and i don't have any change,
                  For that he was very harsh and told why you are people travelling without change (Rs) and if you don't have change (Rs) means just walk...
                  And finally he dropped me with my son in mid of the road and it's around 1.3kms from Pallagoundapalayam...
                  Kindly take this complaint as serious and do the needful...

                  For your reference, below i shared his conductor ID, Name and bus number.
                  Conductor ID : 8729
                  Name : Prabhakaran
                  Bus number : TN 33 N 3247
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    P
                    Prathapjohn2494
                    from Musiri, Tamil Nadu
                    Jan 17, 2023
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                    Address: Musiri

                    Dear sir/madam
                    Always not get in the musiri passanger including with children untime not allowed
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      A
                      Arunsanjay R
                      Jan 16, 2023
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                      Address: Coimbatore,

                      Worst travel experience was on TN 38 N 3206 SC: 5742, which took me from Pollachi to Coimbatore on January 16, 2023. The conductor was very rude to passengers and behaved badly toward the female passengers, demanding changes but failing to give them back with the correct ticket amount, failing to stop the buses at the proper stops, and the passengers were shouting on the buses for failing to properly maintain the vehicles at the proper bus stops. Please try to fix this problem, and you should warn the conductor to treat the consumer nicely. If he fails, he will undoubtedly ruin the TNSTC Name.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        D
                        dhaya29
                        Jan 16, 2023
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                        Hi Team,

                        On jan 16th 12:50 PM, I tried to book a ticket from Trichy to chennai for 17-Jan via TNSTC official mobile app. The payment was done. But the app refreshed and I didn't receive any PNR number and any information related to booking. The UPI transaction ID is[protected]. I request you to refund the amount as soon as possible.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          G
                          Gokul1680CCs
                          Jan 16, 2023
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                          Dear sir,
                          I’m travelling from arakkonam to tirutani in the bus which was running from Kanchipuram to Tirupati with the register number as TN21 N 2003 on 16/01/2003 (Monday - 11.00 AM). The ticket fare was 11/- rupees. I gave him 50/- since I didn’t have a proper change for tha fare . The conductor was scolding me in front of other passengers arrogantly for not having proper change. Please take any action as requested on the conductor.

                          Thanks in advance.
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            G
                            Gomanishwaran
                            Jan 16, 2023
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                            Address: Ayakkatur, pallipalayam, Namakkal.ph 6369758058

                            Bus from spb colony to erode GH
                            Bus not properly stop in bus Stop and starts before passengers are in..
                            Time 10 15 AM
                            Place Ayakkatur bus stop
                            Bus identity - bus comes before sri sentil bus service
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              A
                              Aswini2001_
                              Jan 15, 2023
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                              On 13 th Jan, I have booked ticket from Chennai to Coimbatore in TNSTC app . The amount got debited but it didn't show any traces of my booked ticket.I request you to refund my amount. I have attached my transaction details and snipshots below.
                              Dear User, your A/c XXXX -debited by Rs560.0 on 13Jan23 transfer to SETC TN LTD Ref No[protected].
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                J
                                Jee a
                                Jan 15, 2023
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                                Address: 868 parasakthi colony sivakasi

                                Kovil Patti to vilathikulam in private bus
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  A
                                  Ashok E
                                  Jan 15, 2023
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                                  On (12/01/2023) I had booked a ticket from chennai to Tirunelveli on 13 Jan 2023 (18:10 pm . Amount Rs. 590 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.
                                  google transaction id :CICAgJCZkYaZOw

                                  Thanks & Regards,
                                  Ashok E
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    J
                                    jpraxsh
                                    Jan 14, 2023
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                                    On 13/01/2023, I tried to book 1 ticket from Tuticorin to Hosur in SETC. Amount Rs.820 has been debited from my account but ticket was not booked. My Transaction refernece No : YIC[protected]
                                    Please resolve this complaint and refund the amount as soon as possible.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      M
                                      Mohana Tamil
                                      from Coimbatore, Tamil Nadu
                                      Jan 14, 2023
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                                      Address: Salem

                                      Hi, I have travelled from Coimbatore to Salem at 4.40Am (14/01/2023).
                                      It reached Salem around 8.15 A.M. I don't know the bus number. Kindly help me to find my bag.
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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