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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 37

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A
Anbalagan V
Dec 31, 2022
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I am anbalagan i was board bus no. Tn 25 0751 in vikrivandi toll gate

take a ticket to villupuram
and i was asked conductor to stop bus at annamalai hotel bus stop near bypass

bus driver trying to stop the bus but conductor told him dont stop the bus

i asked conductor why dont stop
conductor behaves very wrong manner and slabbed and hitted me brutally

please take immediate action against him
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    Shanthini Natarajan
    Dec 31, 2022
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    No proper bus services are provided by bus no.96.
    Always people are made to wait more than a hour to board the bus.
    Drivers and conductors are not upto the time.
    Sometimes more than 2 buses are landed in gandhipuram and not getting ready for the depature at the time...
    It feels very difficult to go to certain places at time...
    Also requested and complained about this to the driver and conductors but they are behaving very harsh and aggressive.
    Please make sure that u take an action regarding this.
    Thank you
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      S
      Surya_13
      Dec 31, 2022
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      Hi,

      I tried to book a Ticket in TNSTC Official App at 11:52 AM on 31/12/2022. The amount ( ₹475 ) is debited from my account, but the ticket is not booked yet. After the amount got debited, the app showed this below error message which I have added in the screenshot below. I didn't get any PNR number or any mail/text to confirm my ticket has been booked. I have also attached the screenshot of the transaction done from my end through Paytm application below. I need a refund now.

      UPI Ref No :[protected]
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        S
        suganya ayyappan
        Dec 31, 2022
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        I booked my ticket on 30/12/2022 from srirangam to Chennai... amount was debited from my account my ticket booking is failed... kindly refund my amount.
        Transaction ID[protected]
        OB ref no-OB20228168
        Amount -425
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          A
          Ahamed jasim
          from Thanjavur, Tamil Nadu
          Dec 31, 2022
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          I tried booking bus in tnstc to travel on 3rd Jan 2023 from THANJAVUR to Chennai M.g.r B.s and travel time 12pm to 8pm. The transaction failed but the ticket amount 795rs debited from my bank account. Transaction ref no MHIN-NI033710-BDR00. Please, Kindly requesting a refund. Thanking you
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            A
            Ahamed jasim
            from Thanjavur, Tamil Nadu
            Dec 31, 2022
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            My Name Ahamed Jasim and I tried booking bus in tnstc /setc to travel on 3rd January and bus travel from THANJAVUR to Chennai M.g.r B.s and the bus time is 12:00 pm to 8pm. The seat i booked is 10 USB. While in transaction is failed but the ticket amount 795rs debited from my bank account. Transaction ref no. MHIN-NI033710-BDR00. Kindly requesting a refund. My contact No. Is [protected] Thanking you.
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              S
              samsu4292
              from Aranthangi, Tamil Nadu
              Dec 31, 2022
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              My name is samsudeen I have booked ticket in tnstc app from aranthangi to Chennai on 29/12/2022 I don’t know why my ticket has been cancelled and my amount has been debited 460 from my account why I didn’t get my amount back
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                D
                ds32
                from Renigunta, Andhra Pradesh
                Dec 31, 2022
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                Address: renigunta

                I booked ticket on[protected], for the date of[protected], booked ticket from dindigul to Thirupathi, money was deducted but ticket not booked please help me...i dont know how to complaint to TNSTC, very worst service by TNSTC...no customer care number...
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                  V
                  Vinoth6239
                  Dec 30, 2022
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                  Hi

                  I have booked ticket in setc website on 29 12 22. After the upi payment done suddenly windows crashed. I checked the booking history and there is no details of my booking.

                  Transaction id : T2212291227324474104529

                  Please help me to get the payment back.
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                    S
                    Suthanthiraselvam
                    Dec 30, 2022
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                    திருப்பூரில் இருந்து பொள்ளாச்சி செல்லும் பேருந்துகள் தென்னம்பாளையம் பஸ் நிலையத்தில் பயணிகள் கைகாட்டினாலும் நிற்காமல் செல்கிறது எனவே பேருந்துகள் தென்னம்பாளையம் பஸ் ஸ்டாப்பில் நின்று செல்ல தகுந்த நடவடிக்கை எடுக்குமாறு கேட்டுக்கொள்கிறேன்
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                      B
                      Bavi venkat
                      from Nagapattinam, Tamil Nadu
                      Dec 30, 2022
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                      I have booked 6 tickets from coimbatore to Chennai on 31st Dec 2022, money of rs.3340 has been debited from my account to SETC TN LTD but the tickets are not booked, kindly refer and take necessary action as soon as possible.
                      Transaction reference no. YIC[protected]
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                        S
                        Siddharth PS
                        from MARTHANDAM, Tamil Nadu
                        Dec 30, 2022
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                        Address: Nagercoil

                        I have booked ticket from nagercoil to bangalore 20:00 on 31-12-22. Payment has been completed and the selected seat is booked but my ticket hasn't been received either through email or number.. please resolve it soon i have to travel tomorrow
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                          S
                          Dec 30, 2022
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                          I tried booking a bus in the TNSTC website on 26 th December 2022 from Chennai to Madurai. When I booked the first time, the money got deducted from my bank account but the ticket was not booked. And i tried the second time, the ticket got booked. Requesting you to refund my money back at any cost and take necessary actions. Since I did not have the Booking reference number(OB number), I can provide you with the bank reference number if it is helpful to sort my refund issue. Please revert me back if you need any further information. waiting for your reply.

                          No of tickets - 3
                          Bus Booking date - 26th December 2022
                          Journey date - 27th December 2022
                          Refundable amount - 2280/-Rs
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                            A
                            Aneesha6
                            Dec 29, 2022
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                            This is to inform about bus not halted in 2 to 3 stops on dec 29, 2022.myself and my friend waited for a bus once the bus came he not even stopped and move slowly any way we climb the bus eventhough he noticed, he take the bus with speed. My friend fell down from the bus. Most of the time they are not stopping the bus when the ladies standing in the stops due to free ticket.
                            Bus number :
                            (119) TN 01 AN 0840
                            Bus stop:velachery check post 6.46 a.m
                            I'll kindly request you to take action
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                              Aneesha6
                              Dec 29, 2022
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                              This is to inform about bus not halted in 2 to 3 stops on dec 29, 2022.myself and my friend waited for a bus once the bus came he not even stopped and move slowly any way we climb the bus eventhough he noticed, he take the bus with speed. My friend fell down from the bus. Most of the time they are not stopping the bus when the ladies standing in the stops due to free ticket.
                              Bus number :
                              (119) TN 01 AN 0840
                              Bus stop:velachery check post 6.46 a.m
                              I'll kindly request you to take action.
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                                V
                                Vignesh2403
                                from Nagercoil, Tamil Nadu
                                Dec 29, 2022
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                                Address: 12/64 kumari weavers colony vetturnimadam nagercoil

                                OB ref number : OB20199461
                                Transaction Amount : 3300
                                Txn Reference No : YHMP[protected]
                                Bank Reference No : 201535
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                                  Naidu7417
                                  from Hosur, Tamil Nadu
                                  Dec 29, 2022
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                                  Address: Shoolagiri

                                  Bus number TN29N2902 driver driving time in using headphones and I will ask how rash driving but he speaks bad words
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                                    Dafniya
                                    from Nagercoil, Tamil Nadu
                                    Dec 29, 2022
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                                    Address: Muttom

                                    I have booked a ticket for Jan 1st from Nagercoil to chennai, the ticket is not booked yet but the amount has been deducted from my account. This is the second time, this is happening. Please refund my money as soon as possible, I have to book tickets again
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                                      Abbas06
                                      from Coimbatore, Tamil Nadu
                                      Dec 29, 2022
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                                      I have booked 1 ticket from Coimbatore to Chennai using TNSTC app. 750 rs has been debited from my account but the ticket has booked.

                                      Booking date - 28/12/22
                                      OB ref number - OB20194113
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                                        Aneesha6
                                        Dec 29, 2022
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                                        Address: Velachery check post

                                        This is about bus not stopped in 2 to 3 stops.this is not the first time. Me and my friend waited for an bus once the bus came he stopped slowly and while entering into a bus he took up the speed.my friend fell down from the bus.he noticed it but not stopped the bus. We chased the bus but he not stopped at consequent stops.they are not even stopping the bus particularly for ladies due to free ticket. Kindly i'll request you to take action
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