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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Apr 30, 2026
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 37

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U
ulabalab
from Tirunelveli, Tamil Nadu
Jan 1, 2023
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Ticket booking issue and amount was debited

Address: 1/37, South Street, Ayan singampatti, Ambasamudram ( tk )627416, Tirunelveli, Tamilnadu

On 31/12/2022, I tried to book a ticket from Ambasamudram to Chennai in SETC. Amount Rs.720 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB20239350 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: [protected]@gmail.com Mail Id: [protected]@gmail.com Regards, BALU K...
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Saran kousik.S
from New Delhi, Delhi
Jan 1, 2023
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Address: Theni new bus stand

While I was sitting in the seat where there is full of ladies though I asked them do you have any problem me sitting right next to you and she replied I don't have any problem with that but the conductor said this is ladies seat and it has to occupied only by ladies but there were several people who were sitting as family (men, women and children) in ladies and then he touched me which is his first violation and secondly he gave me an example that will you allow some random men to sit right next your mother he asked me.
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    R
    Revathi21
    from New Delhi, Delhi
    Jan 1, 2023
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    We asked the bus conductor and the bus driver weather they will stop at Ariyur pillayar kovil, the said they will and they were saying ariyur means pillayar kovil stop only, so I believed and got into the bus and they did not give ticket for the people over there and they collected only money from that too extra 5 Rs per person and bus was standing there from 10.55 to 11.15 am nearly 20 mins they started the bus after collecting money from everyone in the bus that too over crowed and they did not stop the bus in pillayar kovil stop and took us to narayani hospital sripuram after we had a query and gave the ticket after a verbal fight so I took the photo of the bus with clearly visible of the bus number and they took the bus very fast that they denied us take photo .
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      R
      Rajalakshmi Manimaran
      from Tirunelveli, Tamil Nadu
      Jan 1, 2023
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      Address: Coimbatore

      On 01.01.2023 I have tried to book 2 tickets from Coimbatore to Tirunelveli in SETC (amnt-870). I tried many times but transactions got failed due to network issues and 2 to 3 times it got failed after entering the OTP due to domestic ecom settings in my dlite app-KVB. After that I tried with my UPI id and amnt deducted but transaction got failed. Tickets not yet booked. I tried many these transactions as a guest user.
      Booking date:01.01.2023
      OB No:OB20253670
      Amount :870
      Please resolve me with this issue and make refund ASAP.
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        A
        Anbalagan V
        Dec 31, 2022
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        I am anbalagan i was board bus no. Tn 25 0751 in vikrivandi toll gate

        take a ticket to villupuram
        and i was asked conductor to stop bus at annamalai hotel bus stop near bypass

        bus driver trying to stop the bus but conductor told him dont stop the bus

        i asked conductor why dont stop
        conductor behaves very wrong manner and slabbed and hitted me brutally

        please take immediate action against him
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          S
          Shanthini Natarajan
          Dec 31, 2022
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          No proper bus services are provided by bus no.96.
          Always people are made to wait more than a hour to board the bus.
          Drivers and conductors are not upto the time.
          Sometimes more than 2 buses are landed in gandhipuram and not getting ready for the depature at the time...
          It feels very difficult to go to certain places at time...
          Also requested and complained about this to the driver and conductors but they are behaving very harsh and aggressive.
          Please make sure that u take an action regarding this.
          Thank you
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            S
            Surya_13
            Dec 31, 2022
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            Hi,

            I tried to book a Ticket in TNSTC Official App at 11:52 AM on 31/12/2022. The amount ( ₹475 ) is debited from my account, but the ticket is not booked yet. After the amount got debited, the app showed this below error message which I have added in the screenshot below. I didn't get any PNR number or any mail/text to confirm my ticket has been booked. I have also attached the screenshot of the transaction done from my end through Paytm application below. I need a refund now.

            UPI Ref No :[protected]
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              S
              suganya ayyappan
              Dec 31, 2022
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              I booked my ticket on 30/12/2022 from srirangam to Chennai... amount was debited from my account my ticket booking is failed... kindly refund my amount.
              Transaction ID[protected]
              OB ref no-OB20228168
              Amount -425
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                A
                Ahamed jasim
                from Thanjavur, Tamil Nadu
                Dec 31, 2022
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                I tried booking bus in tnstc to travel on 3rd Jan 2023 from THANJAVUR to Chennai M.g.r B.s and travel time 12pm to 8pm. The transaction failed but the ticket amount 795rs debited from my bank account. Transaction ref no MHIN-NI033710-BDR00. Please, Kindly requesting a refund. Thanking you
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  Ahamed jasim
                  from Thanjavur, Tamil Nadu
                  Dec 31, 2022
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                  My Name Ahamed Jasim and I tried booking bus in tnstc /setc to travel on 3rd January and bus travel from THANJAVUR to Chennai M.g.r B.s and the bus time is 12:00 pm to 8pm. The seat i booked is 10 USB. While in transaction is failed but the ticket amount 795rs debited from my bank account. Transaction ref no. MHIN-NI033710-BDR00. Kindly requesting a refund. My contact No. Is [protected] Thanking you.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    S
                    samsu4292
                    from Aranthangi, Tamil Nadu
                    Dec 31, 2022
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                    My name is samsudeen I have booked ticket in tnstc app from aranthangi to Chennai on 29/12/2022 I don’t know why my ticket has been cancelled and my amount has been debited 460 from my account why I didn’t get my amount back
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      D
                      ds32
                      from Renigunta, Andhra Pradesh
                      Dec 31, 2022
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                      Address: renigunta

                      I booked ticket on[protected], for the date of[protected], booked ticket from dindigul to Thirupathi, money was deducted but ticket not booked please help me...i dont know how to complaint to TNSTC, very worst service by TNSTC...no customer care number...
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        V
                        Vinoth6239
                        Dec 30, 2022
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                        Hi

                        I have booked ticket in setc website on 29 12 22. After the upi payment done suddenly windows crashed. I checked the booking history and there is no details of my booking.

                        Transaction id : T2212291227324474104529

                        Please help me to get the payment back.
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          S
                          Suthanthiraselvam
                          Dec 30, 2022
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                          திருப்பூரில் இருந்து பொள்ளாச்சி செல்லும் பேருந்துகள் தென்னம்பாளையம�...⇄ பஸ் நிலையத்தில் பயணிகள் கைகாட்டினாலும...⇄ நிற்காமல் செல்கிறது எனவே பேருந்துகள் தென்னம்பாளையம�...⇄ பஸ் ஸ்டாப்பில் நின்று செல்ல தகுந்த நடவடிக்கை எடுக்குமாறு கேட்டுக்கொள்à®...⇄
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            B
                            Bavi venkat
                            from Nagapattinam, Tamil Nadu
                            Dec 30, 2022
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                            I have booked 6 tickets from coimbatore to Chennai on 31st Dec 2022, money of rs.3340 has been debited from my account to SETC TN LTD but the tickets are not booked, kindly refer and take necessary action as soon as possible.
                            Transaction reference no. YIC[protected]
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              S
                              Siddharth PS
                              from MARTHANDAM, Tamil Nadu
                              Dec 30, 2022
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                              Address: Nagercoil

                              I have booked ticket from nagercoil to bangalore 20:00 on 31-12-22. Payment has been completed and the selected seat is booked but my ticket hasn't been received either through email or number.. please resolve it soon i have to travel tomorrow
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                S
                                [email protected]
                                Dec 30, 2022
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                                I tried booking a bus in the TNSTC website on 26 th December 2022 from Chennai to Madurai. When I booked the first time, the money got deducted from my bank account but the ticket was not booked. And i tried the second time, the ticket got booked. Requesting you to refund my money back at any cost and take necessary actions. Since I did not have the Booking reference number(OB number), I can provide you with the bank reference number if it is helpful to sort my refund issue. Please revert me back if you need any further information. waiting for your reply.

                                No of tickets - 3
                                Bus Booking date - 26th December 2022
                                Journey date - 27th December 2022
                                Refundable amount - 2280/-Rs
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  Aneesha6
                                  Dec 29, 2022
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                                  This is to inform about bus not halted in 2 to 3 stops on dec 29, 2022.myself and my friend waited for a bus once the bus came he not even stopped and move slowly any way we climb the bus eventhough he noticed, he take the bus with speed. My friend fell down from the bus. Most of the time they are not stopping the bus when the ladies standing in the stops due to free ticket.
                                  Bus number :
                                  (119) TN 01 AN 0840
                                  Bus stop:velachery check post 6.46 a.m
                                  I'll kindly request you to take action
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    Aneesha6
                                    Dec 29, 2022
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                                    This is to inform about bus not halted in 2 to 3 stops on dec 29, 2022.myself and my friend waited for a bus once the bus came he not even stopped and move slowly any way we climb the bus eventhough he noticed, he take the bus with speed. My friend fell down from the bus. Most of the time they are not stopping the bus when the ladies standing in the stops due to free ticket.
                                    Bus number :
                                    (119) TN 01 AN 0840
                                    Bus stop:velachery check post 6.46 a.m
                                    I'll kindly request you to take action.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      Vignesh2403
                                      from Nagercoil, Tamil Nadu
                                      Dec 29, 2022
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                                      Address: 12/64 kumari weavers colony vetturnimadam nagercoil

                                      OB ref number : OB20199461
                                      Transaction Amount : 3300
                                      Txn Reference No : YHMP[protected]
                                      Bank Reference No : 201535
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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