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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Jul 9, 2026
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 37

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S
Sangilimuruganm
Jan 18, 2023
Oct 19, 2023
This thread was updated on Oct 19, 2023
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Payment was failure from merchant side when i booking my ticket on 14 jan.Refund was processed from merchant but not credited in my account .Please help to get the payment.This is merchant refund id

Op20501984
ARN 20230117
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Oct 19, 2023
Updated by Sangilimuruganm I booked a ticket from chennai to rajapalayam. Ticket booking is failed but amount was deducted.

Ref id :OB[protected]

Please refund the amount as soon as possible
Oct 19, 2023
Updated by Sangilimuruganm I booked a ticket from chennai to rajapalayam. Ticket booking was failed but amount was deducted from my account.

Ref id. OB[protected]

Please refund the amount as soon as possible
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    Dhayalan1025
    Jan 18, 2023
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    16th Jan 2023, booking a ticket from Erode to Chennai and made payment Rs.786/- through UPI. Payment is successful and amount was debited from my account but ticket is not booked. Please do refund my amount as soon as possible.
    Status / Reason : Successful Transaction
    Transaction Amount : 786.00
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      S
      s.krithi
      Jan 18, 2023
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      On 17th Jan 2023, I tried booking ticket from Salem to Chennai (Trip Code: 2040SALCHEDD01L) and made payment of Rs.337/- through UPI. Payment is successful and amount was debited from my account but ticket is not booked. Please do refund my amount as soon as possible.
      OB Ref NO : OB20562675
      Status / Reason : Successful Transaction
      Transaction Amount : 337.00
      Txn Reference No: YIC[protected]
      Bank Reference No :[protected]
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        G
        Gowtham pradeep
        from Karur, Tamil Nadu
        Jan 18, 2023
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        Address: Chennai

        On 17.01.2023 I tried to book a bus ticket from Chennai to vellakani in SETC. Amount Rs.2660/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

        I did login with Guest account as I don't have any SETC user account.

        Booking Date : 20/01/2023
        OB No : OB20566820
        Amount : Rs.2660 /-
        Mail id: [protected]@gmail.com
        Mobile no:[protected]
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          S
          sunil mohanta
          Jan 18, 2023
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          Address: Bus stand thrinvelli

          At 0100 hrs, Dt 18.01.2023 we reached thirunveli bus stand along with my family members onna state transport bus as we are travelling from Rameshwaram to Kanyakumari.

          Ladies from our family went for urinal section, wherein the care taker upfront demanded Rs 5 from everyone, when I checked found Re 1 and Rs 2 mentioned over the wall specifically, which was concealed by care taker.
          When reasoned with him he tried to threatened me and tried to hit physically.
          Even we reached bus conductor for the same, he asked to us to raise a complaint.

          Regard
          Sunil
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            avr810
            Jan 17, 2023
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            Bus is not coming in proper timing, dont have proper time frame.. more than 1 hour or 2 hours sometimes more than 5 hour bus is not coming.
            mini bus chrompet to Medavakkam, Bus no: S2.
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              T
              Triveni institute of commerce and manage
              Jan 17, 2023
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              On 16/01/2023, Monday, I travelled with my son (6yrs old) from Pallagoundapalayam (1 stop from Vijayamanagalam toll) to Perundurai..
              I asked 2 ticket to conductor and it's about 10km, fare will be Rs.13/- each and he said Rs.26/-..
              I had Rs.200/- note as well as Rs.20/- and i don't have any change,
              For that he was very harsh and told why you are people travelling without change (Rs) and if you don't have change (Rs) means just walk...
              And finally he dropped me with my son in mid of the road and it's around 1.3kms from Pallagoundapalayam...
              Kindly take this complaint as serious and do the needful...

              For your reference, below i shared his conductor ID, Name and bus number.
              Conductor ID : 8729
              Name : Prabhakaran
              Bus number : TN 33 N 3247
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                P
                Prathapjohn2494
                from Musiri, Tamil Nadu
                Jan 17, 2023
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                Address: Musiri

                Dear sir/madam
                Always not get in the musiri passanger including with children untime not allowed
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  A
                  Arunsanjay R
                  Jan 16, 2023
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                  Address: Coimbatore,

                  Worst travel experience was on TN 38 N 3206 SC: 5742, which took me from Pollachi to Coimbatore on January 16, 2023. The conductor was very rude to passengers and behaved badly toward the female passengers, demanding changes but failing to give them back with the correct ticket amount, failing to stop the buses at the proper stops, and the passengers were shouting on the buses for failing to properly maintain the vehicles at the proper bus stops. Please try to fix this problem, and you should warn the conductor to treat the consumer nicely. If he fails, he will undoubtedly ruin the TNSTC Name.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    D
                    dhaya29
                    Jan 16, 2023
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                    Hi Team,

                    On jan 16th 12:50 PM, I tried to book a ticket from Trichy to chennai for 17-Jan via TNSTC official mobile app. The payment was done. But the app refreshed and I didn't receive any PNR number and any information related to booking. The UPI transaction ID is[protected]. I request you to refund the amount as soon as possible.
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      G
                      Gokul1680CCs
                      Jan 16, 2023
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                      Dear sir,
                      I’m travelling from arakkonam to tirutani in the bus which was running from Kanchipuram to Tirupati with the register number as TN21 N 2003 on 16/01/2003 (Monday - 11.00 AM). The ticket fare was 11/- rupees. I gave him 50/- since I didn’t have a proper change for tha fare . The conductor was scolding me in front of other passengers arrogantly for not having proper change. Please take any action as requested on the conductor.

                      Thanks in advance.
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        G
                        Gomanishwaran
                        Jan 16, 2023
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                        Address: Ayakkatur, pallipalayam, Namakkal.ph 6369758058

                        Bus from spb colony to erode GH
                        Bus not properly stop in bus Stop and starts before passengers are in..
                        Time 10 15 AM
                        Place Ayakkatur bus stop
                        Bus identity - bus comes before sri sentil bus service
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          A
                          Aswini2001_
                          Jan 15, 2023
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                          On 13 th Jan, I have booked ticket from Chennai to Coimbatore in TNSTC app . The amount got debited but it didn't show any traces of my booked ticket.I request you to refund my amount. I have attached my transaction details and snipshots below.
                          Dear User, your A/c XXXX -debited by Rs560.0 on 13Jan23 transfer to SETC TN LTD Ref No[protected].
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                            J
                            Jee a
                            Jan 15, 2023
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                            Address: 868 parasakthi colony sivakasi

                            Kovil Patti to vilathikulam in private bus
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              A
                              Ashok E
                              Jan 15, 2023
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                              On (12/01/2023) I had booked a ticket from chennai to Tirunelveli on 13 Jan 2023 (18:10 pm . Amount Rs. 590 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund.
                              google transaction id :CICAgJCZkYaZOw

                              Thanks & Regards,
                              Ashok E
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                J
                                jpraxsh
                                Jan 14, 2023
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                                On 13/01/2023, I tried to book 1 ticket from Tuticorin to Hosur in SETC. Amount Rs.820 has been debited from my account but ticket was not booked. My Transaction refernece No : YIC[protected]
                                Please resolve this complaint and refund the amount as soon as possible.
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  M
                                  Mohana Tamil
                                  from Coimbatore, Tamil Nadu
                                  Jan 14, 2023
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                                  Address: Salem

                                  Hi, I have travelled from Coimbatore to Salem at 4.40Am (14/01/2023).
                                  It reached Salem around 8.15 A.M. I don't know the bus number. Kindly help me to find my bag.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    KarthigaDurairaja
                                    from Pondicherry, Puducherry
                                    Jan 14, 2023
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                                    Address: Krishnagiri

                                    10 ₹ for urinals at Govt facility? Employees here are looting common man's money, literally.

                                    சந்தர்ப்பங்களை பயன்படுத்தி அணியாய பணம் பார்க்கும் இந்த இடம் விளங்காது.

                                    The QR code to complaint is also not working. Very strategic move.
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      R
                                      Ramki Muthuramalingam
                                      Jan 14, 2023
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                                      Address: Thindivanam to thrichy
                                      Website: [email protected]

                                      TN 11 1732
                                      I paid 190Rs but not issued ticket by contactor

                                      So many of contactors following this protacals rising time an holliday times

                                      What the government going on
                                      Shortout my problem an
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                        S
                                        Sowmya Sivakumar
                                        Jan 13, 2023
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                                        Dear Sir,

                                        Sub REQUEST FOR REFUND OF RESERVED BUS FARE

                                        AS THE BUS TRIP CANCELLED

                                        TNSTC Corporation:SETC, PNR NO.:T40659854, From:OOTY To TAMBARAM, Trip Code:1830OOTCHE, Journey Date:15/01/2023, Time:20:45, Seat No.:9.Class:ULTRA DELUXE, Boarding at:OOTY.
                                        For e-Ticket: https://www.tnstc.in/TNSTCOnlint.do?PNR=T40659854
                                        Please carry your photo ID during journey. T&C apply. www.tnstc.in

                                        PNR No T40659854

                                        On online have booked e-ticket to Chennai from Mettupalayam as detailed above, due to change in plan I've cancelled the bus trip from Mettupalayam. Please arrange to refund the fare in full to the original payment method.

                                        Yours faithfully
                                        Sowmya
                                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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