Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

I tried to book tickets from Chennai to Tirunelveli... during payment I got directed to UPI and made a payment and money was debited from my account..but It shows error in that page and ticket not booked ...
OB REF NUMBER- OB20116783..
CHENNAI TO TIRUNELVELI
Pls refund the amount as soon as possible...

I was travelling in a MTC bus in Chennai. I boarded at Tidel park bus stand and took a ticket to IGP bus stand which is two stops from the Tidel park. While the IGP bus stand came, I was ready to get down from bus but the bus driver did not stopped the bus as the instructions from the bus conductor was not given. So, I asked the conductor why the bus did not stopped at that stop. He was claiming that he was busy at other works in writing something so he forgot to instruct the driver. Because of this I was taken to the next stop and I had to pay again and come back to the actual stop.
The bus number was TN01 AN3964, the route number of the bus is 95. My time of boarding was around 10:30 to 10:40 am on 24/12/2022

Hello everyone

I planned to travel from Chennai to virudhunagar on 23 Rd December 2022
I haven't booked any ticket because of negligence
I was searching for tickets in redbud and Paytm .the minimum fare was more than 2000 to 5000
This is really bad that no one is charging below 1000
Normal rate will be 800 to 1200

Due to high demand they are charging more than 2000

This is really unfair

Also government buses are very poor I sat in platform for 12 hrs and reached virudhunagar

This is not at all acceptable
Private companies like

Sms.vkv.vetri.orange, smart City, all charging very high

Pls take an action

I tired booking ticket on 23/12/2022 for the journey from Mettupalayam to Tambaram on 1/1/2023. TNSTC requested payment and paid through UPI and reference no:[protected], 715 INR was deducted but ticket was not booked. Please provide me the refund of my money deducted.

Booking details:
User : Guest
UPI reference no:[protected]
Trip code: 1600OOTCHEAB
Route no : 468AB

I booked ticket from chennai koyembedu bus stand to tuticorin on 23.12.2022 for 24.12.2022 timing 7.30 pm 12w seat ultra deluxe setc bus. The transaction was completed and amount 950 has been debited from my account but the ticket was not booked and showed error occurred.As the ticket is not booked, I tried another time for the same ticket after sometime.I received the same error .Two time the amount was debited but ticket not booked. I have the receipt for my payment please refund my total amount 1300 as soon as possible.please let me know when will I get back my money.I have attached the 2 transaction details as photo .Thank you.

On 22/12/2022, I tried to book 2 tickets from Nagercoil vadachery to Banglore in SETC. Amount Rs.2390 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB20053853 Please resolve this complaint and refund the amount as soon as possible

Thanks & Regards
Ajin kumar. T
[protected]

I tried booking a bus in the TNSTC app as a guest user on 19th December 2022 from Bengaluru to Bodi. When I booked the first time, the money got deducted from my bank account but the ticket was not booked. And i tried the second time, the ticket got booked. Requesting you to refund my money back at any cost and take necessary actions. Since I did not have the Booking reference number(OB number), I can provide you with the bank reference number...

I have booked five tickets the amount was debited from my bank account but the ticket status is showing as failed. The ob ref number is OB20064721. Please resolve this issue.

OB Ref No : OB20033847
UPI Transaction ID :[protected]
Amount deducted : Rs.2970
Date : 21/12/2022
Bus info : Madurai to Tiruthani
No. of Tickets : 6
Booked from GUEST mode.

So, here is the scenario..
I tried booking 6 tickets from Madurai to Tiruthani. I used the UPI mode. When I switched the app from Phonepe to TNSTC, the transaction got cancelled.
Amount debited from...

I have booked Ticket from Chennai to Trichy but ticket was not booked my amount got debited . So please refund my amount ₹505 as soon as possible.
My OB Ref No : OB20053568...Refund my amount to my bank account soon...

I have booked TNSTC tickets via mobile app and used UPI mode to transfer money. i did twice, both the times money debited without tickets. Please help in refund

Mail id used for tickets : [protected]@gmail.com

I have booked a ticket from Chennai to Trichy ..₹ 505 My amount got debited from my bank but ticket was not booked ..My OB Ref no is : OB20053568..

I booked 2 tickets from Chennai to Salem in AC Sleeper Class for Rs. 1535.
the amount was debited but I did not receive my ticket. when I visit the webpage after payment it shows error. So please refund my money. My transaction ID is[protected] and it was done on 22 December 2022 at 7:30A.M.

ஐயா, நான் 21.12.2022 அன்று தூத்துக்குடி பேருந்து நிலையத்தில் 4.20 மணிக்கு திருச்செந்தூர...⇄ செல்லவிருக்கà¯�...⇄ பேருந்தில் ஏறினேன், பேருந்தின் முன்புறம் இராமநாதபுரம் என்று எழுத பட்டிருந்தது. 5.30 மணிக்கு சண்முக புரம் ஸ்டாப்இல் இறங்க வேண்டும் என்று கேட்டதற்கு " இனி என் பேருந்தில் ஏறாதே" என்று என்னை மரியாதை குறைவாக பேசிவிட்டார்
இது எனக்கு மிகவும் மனஉளைச்சல் ஏற்படுத்தியது
ஆதலால் அந்த பஸ் conductor மீது தக்க நடவடிக்கை எடுக்குமாறு தாழ்மையுடன் கேட்டுக் கொள்கிறேன்
வழக்கறிஞர்
Durka

Iam a college student waiting for thirunelveli bus (349) on muttaikadu bus stop i show the hands to stop but the bus not at all slowed down and stopped in the stop . I wish th government to resolve this issue
Thank you

I have booked SETC ticket from chennai M.G.R bus terminal, koyembedu to trichy on 20.12.2022 seat no 24w on 9.30 pm ultra deluxe. The amount rs 375 was debited from account but ticket not booked and showed error occurred. So please refund the amount attaching the screenshot for reference.

I booked ticket from chennai koyembedu bus stand to trichy on 20.12.2022, time 9.30 pm 24w seat ultra deluxe setc bus. the transaction was completed and amount has been debited from my account but the ticket was not booked and showed error occurred. I have the receipt for my payment please refund my amount.

I booked ticket on 20 Dec 2022 from Erode to Chennai for the date 25 Dec 2022. Amount of Rs 910 has been debited from my account but the ticket is not booked. Bus time 23.00 and seat number is 4UB. Please refund the amount as early as possible.

OB ref: OB20022515

Hi sir i have booked the tickets on tnstc app amount has successfully debited from my account but ticket has failed please provide my refund soon

December 16, 2022. I booked ticket from Kovilpatti to Chennai on December 25, 2022 in Non AC SETC bus timing (20:00) . Amount Rs.610 has been debited from my account but ticket was not booked. My User Name is Madan Nirmal.

payment mode : Gpay

Payment no : [protected]

UPI Ref no :[protected]

OB Ref No: OB19960496