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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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324
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Bad 😕 It seems that Tamil Nadu State Transport Corporation [TNSTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Tamil Nadu State Transport Corporation [TNSTC]

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 39

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D
Divyakrishnavel
from Tuticorin, Tamil Nadu
Dec 23, 2022
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I booked ticket from chennai koyembedu bus stand to tuticorin on 23.12.2022 for 24.12.2022 timing 7.30 pm 12w seat ultra deluxe setc bus. The transaction was completed and amount 950 has been debited from my account but the ticket was not booked and showed error occurred.As the ticket is not booked, I tried another time for the same ticket after sometime.I received the same error .Two time the amount was debited but ticket not booked. I have the receipt for my payment please refund my total amount 1300 as soon as possible.please let me know when will I get back my money.I have attached the 2 transaction details as photo .Thank you.
+2 photos
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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Is this refund process involve any SBI voucher ?I am receiving calls to use the voucher to get my refund amount. As I am not comfortable with that refund process, I denied to do it.Please let me know when my refund amount will be back and how to proceed. Thank you
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    A
    Ajin kumar T
    from Kanyakumari, Tamil Nadu
    Dec 22, 2022
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    On 22/12/2022, I tried to book 2 tickets from Nagercoil vadachery to Banglore in SETC. Amount Rs.2390 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB20053853 Please resolve this complaint and refund the amount as soon as possible

    Thanks & Regards
    Ajin kumar. T
    [protected]
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      P
      ponkarthik pon
      Dec 22, 2022
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      Money debited but ticket not booked(Refund required)

      Address: tamilnadu

      I tried booking a bus in the TNSTC app as a guest user on 19th December 2022 from Bengaluru to Bodi. When I booked the first time, the money got deducted from my bank account but the ticket was not booked. And i tried the second time, the ticket got booked. Requesting you to refund my money back at any cost and take necessary actions. Since I did not have the Booking reference number(OB number), I can provide you with the bank reference number...
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      S
      SriHarish N
      from Coimbatore, Tamil Nadu
      Dec 22, 2022
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      Website: Tnstc

      I have booked five tickets the amount was debited from my bank account but the ticket status is showing as failed. The ob ref number is OB20064721. Please resolve this issue.
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        S
        Sugan333
        Dec 22, 2022
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        Amount deducted & Ticket booking status failed

        OB Ref No : OB20033847
        UPI Transaction ID :[protected]
        Amount deducted : Rs.2970
        Date : 21/12/2022
        Bus info : Madurai to Tiruthani
        No. of Tickets : 6
        Booked from GUEST mode.

        So, here is the scenario..
        I tried booking 6 tickets from Madurai to Tiruthani. I used the UPI mode. When I switched the app from Phonepe to TNSTC, the transaction got cancelled.
        Amount debited from...
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        D
        Dhivakar .S
        Dec 22, 2022
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        I have booked Ticket from Chennai to Trichy but ticket was not booked my amount got debited . So please refund my amount ₹505 as soon as possible.
        My OB Ref No : OB20053568...Refund my amount to my bank account soon...
        +2 photos
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          A
          Arun manoh
          Dec 22, 2022
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          I have booked TNSTC tickets via mobile app and used UPI mode to transfer money. i did twice, both the times money debited without tickets. Please help in refund

          Mail id used for tickets : [protected]@gmail.com
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            D
            Dhivakar .S
            Dec 22, 2022
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            I have booked a ticket from Chennai to Trichy ..₹ 505 My amount got debited from my bank but ticket was not booked ..My OB Ref no is : OB20053568..
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              S
              Science Fiction
              Dec 22, 2022
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              I booked 2 tickets from Chennai to Salem in AC Sleeper Class for Rs. 1535.
              the amount was debited but I did not receive my ticket. when I visit the webpage after payment it shows error. So please refund my money. My transaction ID is[protected] and it was done on 22 December 2022 at 7:30A.M.
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                D
                Durka
                from Tuticorin, Tamil Nadu
                Dec 21, 2022
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                ஐயா, நான் 21.12.2022 அன்று தூத்துக்குடி பேருந்து நிலையத்தில் 4.20 மணிக்கு திருச்செந்தூர் செல்லவிருக்கும் பேருந்தில் ஏறினேன், பேருந்தின் முன்புறம் இராமநாதபுரம் என்று எழுத பட்டிருந்தது. 5.30 மணிக்கு சண்முக புரம் ஸ்டாப்இல் இறங்க வேண்டும் என்று கேட்டதற்கு " இனி என் பேருந்தில் ஏறாதே" என்று என்னை மரியாதை குறைவாக பேசிவிட்டார்
                இது எனக்கு மிகவும் மனஉளைச்சல் ஏற்படுத்தியது
                ஆதலால் அந்த பஸ் conductor மீது தக்க நடவடிக்கை எடுக்குமாறு தாழ்மையுடன் கேட்டுக் கொள்கிறேன்
                வழக்கறிஞர்
                Durka
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  R
                  [email protected]
                  Dec 21, 2022
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                  Iam a college student waiting for thirunelveli bus (349) on muttaikadu bus stop i show the hands to stop but the bus not at all slowed down and stopped in the stop . I wish th government to resolve this issue
                  Thank you
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    N
                    Nirmalkumara
                    from Salem, Tamil Nadu
                    Dec 20, 2022
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                    I have booked SETC ticket from chennai M.G.R bus terminal, koyembedu to trichy on 20.12.2022 seat no 24w on 9.30 pm ultra deluxe. The amount rs 375 was debited from account but ticket not booked and showed error occurred. So please refund the amount attaching the screenshot for reference.
                    +3 photos
                    Dec 27, 2022
                    Complaint marked as Resolved 
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      N
                      Nirmalkumara
                      from Salem, Tamil Nadu
                      Dec 20, 2022
                      Resolved
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                      I booked ticket from chennai koyembedu bus stand to trichy on 20.12.2022, time 9.30 pm 24w seat ultra deluxe setc bus. the transaction was completed and amount has been debited from my account but the ticket was not booked and showed error occurred. I have the receipt for my payment please refund my amount.
                      +3 photos
                      Dec 27, 2022
                      Complaint marked as Resolved 
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        R
                        Rithans
                        Dec 20, 2022
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                        I booked ticket on 20 Dec 2022 from Erode to Chennai for the date 25 Dec 2022. Amount of Rs 910 has been debited from my account but the ticket is not booked. Bus time 23.00 and seat number is 4UB. Please refund the amount as early as possible.

                        OB ref: OB20022515
                        +1 photos
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                          J
                          jeyaramjegan
                          from Nagercoil, Tamil Nadu
                          Dec 20, 2022
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                          Hi sir i have booked the tickets on tnstc app amount has successfully debited from my account but ticket has failed please provide my refund soon
                          +2 photos
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                            M
                            Madan Nirmal
                            Dec 19, 2022
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                            Address: 10A/2 Ettiyapuram Road, Shanmugha Theatre Backside,Kovilpatti

                            December 16, 2022. I booked ticket from Kovilpatti to Chennai on December 25, 2022 in Non AC SETC bus timing (20:00) . Amount Rs.610 has been debited from my account but ticket was not booked. My User Name is Madan Nirmal.

                            payment mode : Gpay

                            Payment no : [protected]

                            UPI Ref no :[protected]

                            OB Ref No: OB19960496
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              B
                              baaseeth
                              Dec 19, 2022
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                              I Book my Ticket on 17/01/2023. Gobi to Tiruvarur, Amount Debited But, Ticket Not Booking and Not Showing.
                              Refund My Amount.

                              UPI REF NO :[protected] debited for payee SETC TN LTD for Rs. 495.00 on[protected], ref[protected].If not you, report to your bank immediately-ICIC
                              +1 photos
                              Dec 19, 2022
                              Complaint marked as Resolved 
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                G
                                GowsalyaMika
                                Dec 18, 2022
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                                Hi team,
                                Amount of Rs.3090 has been debited from canara bank account while I tried to book ticket from tirunelveli to Kanchipuram on the date of 17.1.2023 but ticket is not booked. So please revert my money bank.. I have attached the transaction details
                                +1 photos
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                                  G
                                  GowsalyaMika
                                  Dec 18, 2022
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                                  Hello sir/madam
                                  Amount of Rs.3090 has been debited while I tried to book ticket from tirunelveli to kancheepuram on the date of 17.1.2023 but ticket has not been booked.so please look into this problem and revert my money back. Attached the transaction details
                                  +1 photos
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                                    A
                                    Abubackar
                                    from Sivaganga, Tamil Nadu
                                    Dec 17, 2022
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                                    Address: Maduvinkarai,chennai

                                    Hi, unfortunatly I lost my laptop bag on saturday (16th December 2022) while I was travelling from taramani to koyambedu on M70 (thiruvanmayur -koyambedu). I took the bus at taramani around 8.10 pm and reached koyambedu around 9.15 pm . I've attached the bus ticket for reference. Kindly took action to retrieve the bag. The laptop bag will be found inside a yellow wooden handle bag(kattapai) .

                                    My mobile number - [protected]
                                    +1 photos
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