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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Last updated Apr 27, 2024
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Tamil Nadu State Transport Corporation [TNSTC] Phone Numbers

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1800 419 4287
1623
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Tamil Nadu State Transport Corporation [TNSTC] Head Office Address

Head Office, Thiruvalluvar House, Pallavan Salai
Chennai
Chennai District
Tamil Nadu
India
600002

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 42

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R
Ramsrii
Nov 16, 2022
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Transaction failed

On 14/11/2022, I tried to book ticket from bangalore to Trichy in SETC. Amount Rs.490 has been debited from my account but ticket was not booked. I have attached the transaction I'd.Please resolve this complaint and refund the amount as soon as possible....
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dhinesh2627
from Tiruchirappalli, Tamil Nadu
Nov 16, 2022
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TNSTC Transaction failed but amount debited

On 16/11/2022, i have booked ticket from Chennai( Perungaluthur) to Trichy in AC SLEEPER SEATER BUS. Bus timing 21:15 From Koyembedu. i have selected boarding point as perunglathur it will reach at 22:00. I have booked two AC SLEEPER TICKETS through upi transaction and finally transaction failed & amount debited from my account.

I hereby submit the trip details, amount details & UPI Transaction ID

UPI Transaction...
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K
krr94
Nov 14, 2022
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Tn 23 n 2153

Dear sir / madam,

The bus roof condition is very poor. There are lot of small holes on it, during rain the water spills on us. Atleast 20 passengers were affected due to this. Why this bus is still running without proper maintenance. Kindly request you to resolve this issue.

Vellore to Tamabram
Departed at 2:30pm[protected]...
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I tried to book the ticket to travel from Theni to Chennai on 12/11/2022 ( journey date 13/11/2022) through SETC official website. After selecting the seat, the portal was directed to payment. I have paid through UPI id. The payment was successful, but after the payment the ticket was not booked. It showed that there is an error in ticket processing. And the seat which I have selected was again vacant. Still I didn't get the refund for that....
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Hi I'm manjunath 41 years old I'm traveling from salem to Bangalore today that is on Monday 14th November 2022 in the bus number TN 30N 1800 here the driver is using the transport to personal use when there are lots of passengers where inside the bus, when i questioned this not the route he told yes we have in list and took inside where there a difficult to take a bus inside the road, some how he managed to take inside and stopped in a place...
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Ashwini senthilkumar
Nov 14, 2022
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Complaint Against Bus Conductor CT-7343

I am Ashwini, mother of 2 kids, was travelled in bus TN29 N2949 on saturday[protected].
As my son is 9.5 years, i bought half ticket for him and my daughter is 3 years, i didn't bought any ticket for her,
since to the bus is empty with many seats. he was forcing me to seat my daughter in lap, and shouting at me, using rubbish words and disrespecting manner,
he even warned me like if you cant make your daugther seat...
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DhineshTTP
from Thiruthuraipoondi, Tamil Nadu
Nov 14, 2022
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Bus Not available at time at 3.30 am in Thiruvarur old Bus stand to Thiruthuraipoondi

Bus Not available at time at 3.30 am in Thiruvarur old Bus stand to Thiruthuraipoondi, Many people waiting more than 1.15 hours from 3 am for this Thiruthuraipoondi Bus...
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K
Kopperunthdevi
Nov 13, 2022
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No proper bus service

Dear Team,

Am from Inamkulathur, Trichy(district).
Our bus route number is 120.

We don't have proper bus service in this route. Sepcially at night time from 8.30 pm to 10.30 pm there is no bus service in this route, we are waiting for a very long time. As there are lot of working women who will be returning back yo our home at this time we are facing lot of issues as we don't have any bus service during...
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Address:Thiruvalluvar house, pallavan road, chennai
Website:www.tnstc.in/TNSTCOnline/advanceBooking.do

Hi, I have booked a ticket from Puducherry - Bangalore on 14th, on 12/11/2022 at 11:27pm. The amount I paid through my Gpay (Transaction ID :[protected] to tntci.[protected]@icici. The transaction was successful and the amount Rs 960 was debited from my account. But on the booking page it showed an error and ticket was not booked. Please book the ticket or refund the amount. TNSTC customer care is worst, you would never be able to connect with...
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arun vijay13
Nov 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Debited but seat not booked

I have booked 2 tickets from Chennai to Tirunelveli on 20-Oct-2022. The timing for the bus for departing is at 13.00 IST. I have booked 2 tickets and the payment was completed successfully using UPI. But I didn't get any confirmation regarding the ticket. It was showing the payment processing page for about 20 minutes and then the app closed unfortunately.
My UPI ref no is.[protected]
So I kindly request you to kindly initiate...
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arun vijay13
Nov 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tamil Nadu State Transport Corporation [TNSTC] Payment successful but ticket not confirmed -reg

I have booked 1 tickets from Keeramangalam to Chennai on 11-Nov-2022. The timing for the bus for departing is at 20.00 IST. I have booked 1 tickets and the payment was completed successfully using UPI. But I didn't get any confirmation regarding the ticket. It was showing the payment processing page for about 20 minutes and then the app closed unfortunately.
My UPI ref no is[protected]
So I kindly request you to kindly initiate...
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S
Sajith krishna
Nov 11, 2022
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Regarding Vehicle issue

I took the Tn57 N2210 Palani to Theni bus to go Vathalagundu inside the bus it's completely rusted and rain water is leaking inside everywhere. Also the bus got right side tyre puncher to change it they don't have any equipment or additional pair of Tyre while try to stop other vechile every TN vechile is saying that local point vechile is on the way so wait for it we can't take the passenger almost we've stayed in the rain on middle of road...
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R
R MUTHU KUMAR
Nov 9, 2022
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Online Ticket not Book but Transaction Amount not Refund

Address:amil Nadu State Transport Corporation [TNSTC] , Tiruchirappalli

Journey Date: 30.10.2022

Trichy to Nagercoil

OB Ref. Number : OB[protected]

Amount Paid through Google Pay

Amount debited in my bank account. But Bus Ticket did not allotted.

Please Refund My money

Regards

R. MUTHUKUMAR
Mob No. [protected]...
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V
vishnuprasad92
from Hosur, Tamil Nadu
Nov 9, 2022
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Dropping the passengers in between the journey

I am from Hosur. My wife is travelling from Hosur to Bangalore(Town Hall) everyday. For the last two days, my wife and along with the co-passengers were dropped down near st. johns hospital for the reason unknown. They bought the tickets for town hall but bus fails to reach the destination. Conductors are failig to answer the reason for this drop. some says they are running out of time.

Its very difficult to go to the office...
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N Sakthivel
Nov 8, 2022
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Change the bus timing

Address:Kalikappan madurai

Bus timing chang sir respected sir madurai periyar bus stand to 42T thintiur change the bus time am 8 thintiur pm5 periyar bus stand for use the bus school student usr the bus thank you sir...
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S
Saro28
from Tirunelveli, Tamil Nadu
Nov 8, 2022
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Not Stop in busstand

Address:NGO B colony jawaharnaga palayamkottai Tirunelveli

I am college student in Tirunelveli today I got government bus to reach my location From my college the bus driver not Stop in NGO B colony Stop i told both of them to stop the bus driver and conducter but they not Stop and behaviour is so rude bus number 11 A in Tirunelveli...
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Dinesh4601
from ERODE, Tamil Nadu
Nov 8, 2022
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Regarding not stopping on appropriate stages..

The Buses from Trichy to Erode via karur..

Only there are 1 stop after karur is kodumudi..

Bus conductors are saying even unjalur, ganapati Palayam people not come in this bus...

They say go to private buses...

This is told by most of route bus conductors form tamilnadu..

Kindly rectify it!!!...
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I'm from Trichy I have faced many bad comments passed by conductors and drivers about women are traveling free in government bus. They are not stopping at the bus stop to avoid women getting into the bus...
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Sri Chandrika S
Nov 7, 2022
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I'm complaining about the bus has missed my stopping

Today 7/11/2022, the 5o clock bus has not arrived in the town 635111. It's from Krishnagiri to coimbatore bus. It usually crosses our stopping between 4:50-5:05 am. But today the bus has not arrived. They've gone in bypass. I request you to take the necessary action on the particular drive and conductor immediately....
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Pravithak
from New Delhi, Delhi
Nov 5, 2022
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Amount debited booking not confirmed

I booked two bus tickets from Trivandrum Puducherry. The amount of rs 1490 debited from my account but booking not confirmed. My reference number is OB19468977....
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