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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 59

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K
Kalaiyarasan Palanisamy
from Pallipalayam Agraharam, Tamil Nadu
Aug 4, 2022
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I booked ticket from Erode to bangalore through setc mobile app, i followed all steps mentioned in app while booking i make upi transaction, transaction successful but ticket is not booked in the app, i didn't get any mail or mobile conformation for booking, i need refund, i have attached my payment billing for your reference
+1 photos
Aug 5, 2022
Complaint marked as Resolved 
i got know the ticket is booked from their end
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
I tried booking a seat from namakkal to chennai. I completed my transaction by UPI payment and the amount was deducted but booking a seat was not allotted if recheck show me failed. Transaction ref no. OB18117830

Amount debited but ticket not booked, need refund - Comment #4033910 - Image #0
I used the TNSTC mobile app and tried booking a ticket to CBE from BLR.
I had completed my transaction and my amount had been deducted from my account.
But, my seat had not been booked.
I will be needing a refund AS SOON AS POSSIBLE.
UPI reference number:[protected]
I will be attaching the payment details for reference.

Amount debited but ticket not booked, need refund - Comment #4035589 - Image #0
I booked ticket from Madurai to Chennai through setc mobile app, i followed all steps mentioned in app while booking i make upi transaction, transaction successful but ticket is not booked in the app, i didn't get any mail or mobile conformation for booking, i need refund, i have attached my payment billing for your reference. And the error snap on the app. My user ID for app is : [protected]@gmail.com

Amount debited but ticket not booked, need refund - Comment #4036022 - Image #0
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    Bala10
    Aug 4, 2022
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    I booked ticket from chennai to coimbatore on 05/08/2022 via tnstc app. The bus timing i booked was 21:15. Itself mentioned 2115checoi.

    The complaint is, the money 560 was debited my account but yet to receive the ticket confirmation, either on sms nor on mail.

    Kindly resolve my issue
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      Sridhivya Jaikumar
      Aug 4, 2022
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      Address: Old bus stand thanjavur

      He talking on the phone while driving the bus from the stoping old bus stand to the new bus stand. On 4th August 2022.
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        Dennis Joshua
        Aug 4, 2022
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        Hi I have tried booked a ticket from Coimbatore to Chennai on 15/08/2022. I have paid the money through UPI Payment (attached is the screenshot), money is debited from my account but ticket is not booked. kindly refund my money ASAP. Thanks
        +1 photos
        Aug 26, 2022
        Complaint marked as Resolved 
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          Helen Raj
          Aug 4, 2022
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          Address: Avadi

          120K from Avadi which started app.7.40 am was made to be stranded at veerapuram (in between) before reaching the final destination.
          ANJ-0009
          TN-1
          N-9789.
          WE COULDN'T REACH OUR WORK STATION ON TIME,

          UNSATISFIED PASSENGER
          HELEN
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            Balaji_Srini
            Aug 3, 2022
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            I have booked a ticket from bangalore to puducherry. The amount was debited from my account but ticket was not booked and the status is showing as transaction failure. Please provide the refund. Transaction Reference number is OB50371429
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              V
              vignesh saii
              Aug 3, 2022
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              Address: Mambakkam

              Bus number 5477 has been not waited and public person got injured
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                Prithviramo
                Aug 3, 2022
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                Hi I have tried booked a ticket from Poombukar to chennai for 10/07/2022 @ 9pm, trip code of bus is 2100POMCHE. I have paid the money through UPI Payment RS 320 (attached is the screenshot), money is debited from my account but ticket is not booked. kindly refund my money ASAP. Thanks
                +1 photos
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                  F
                  Farheen faru
                  from Chennai, Tamil Nadu
                  Aug 3, 2022
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                  Address: Krishna Nagar

                  Cri 1451 bus m52 from pozhichalur to guduvancheery. This number was written in bus back.Even many people's standing and waveing hands but the bus didn't stop. How rude behaviour must take action against it. We even ran back to stop the bus. The bus didn't stopped. Bus timings 11.50.It came 11.50 in krishnanagar side. Take a strict action against the both driver and conductor.
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                    S
                    Sreedevi G
                    Aug 2, 2022
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                    Address: Senganmmal

                    19 and 19 series has lot of service but there is no proper timings between the ses. Either all the bus come at the same time (5 buses at the same time) Or neither comes. Though lot of services there for these buses, neither of bus arrived for a gap of 45 mins. Requesting to take necessary action for maintaining time for this bus route.
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      A
                      Ari Sha
                      Aug 1, 2022
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                      Hello sir
                      I booked a ticket from coimbatore to banglore on august 9th in TNSTC.. tripcode 0090COIBAN seat number 12w.. made payment Rs520.. after payment done it shows error occurred..but money is debited from bank .. please repay amount ..I can book again ..
                      +1 photos
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                      Hi
                      I have booked bus ticket using tnstc mobile app. After payment using gpay upid, the page us loading for about 45 minutes. Kindly help me resolve the problem.
                      Today morning I Booked 2 ticket from Chennai to trichy on October 21. I am done with payment but haven't received any message regarding the booking.
                      Kindly check.
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                        Anantha Snega G
                        Aug 1, 2022
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                        Address: Thoothukudi

                        Sir, I want to draw you kind attention towards the rude and irresponsible behaviour of both the drivers and the bus conductors with the women passengers since we're not charged with the fee for ticket. So they're not waiting for women in every stop, even if we say them to stop, they're just taking off the bus.

                        This happens mainly in the 6A bus which runs from Thoothukudi to kulayankarisal .

                        If we get down in any stop, they're so rude and they're shouting at us to get down mentioning that they can't wait for those who take free ticket and travel for free.

                        They look towards the passengers with indifference and behave with them in a very unfriendly way. They lack etiquettes and use filthy language.

                        This situation forces me to wait for more than an hour and many other travellers to either take the congested private bus and stand all the way in a miserable condition or wait for the next bus. I believe if this keeps happening, it would reduce people's trust in your service.
                        Kindly take action regarding this, this is my kind request
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          Guruprasath.perumal
                          from Chennai, Tamil Nadu
                          Aug 1, 2022
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                          Incident dated 29/07/2022, I was hit and run by a TNSTC bus while I was returning back to home from my office. Place of incident is at Ashok pillar traffic light junction, time of incident 5:10 pm. TNSTC bus no. TN32/N 4353 bound from Chennai - Chidambaram the driver was driving dangerously changing lanes without signalling and driving very close to other vehicles inspite of honking to warn the driver, he kept driving dangerously causing damage to my car and didn’t stop after the accident. After few metres I blocked the bus and asked the driver to get down to address the issue but the driver didn’t respond properly and kept saying he didn’t cause the accident and I was lying. Considering the passengers inside the bus I asked them to give their details and leave but the driver threatened me by saying do whatever you want I won’t give my details and kept driving the bus without stopping. This is unacceptable the way the bus driver threatens after doing a mistake shows that the bus drivers don’t fear their superior officers or the authority. I want the authority to take necessary disciplinary actions against the driver and also do the compensation for the damages caused.
                          +3 photos
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                            DivyaRa
                            from Chennai, Tamil Nadu
                            Aug 1, 2022
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                            Address: 2/303, Othaivadai Street ,ayyapanthangal , chennai - 56

                            Hi Sir/Mam

                            We are at bus stop. We were waiting for bus for about 15 minutes. Bus Number 16J (TN-01 ) ( AN - 1597) ANJ0873 at Time 10.40 after seeing women's (me and my sister) driver just closed the door of the bus and moved. We need proper support and respect from the Government. As Government Said, white boards are free for ladies, drivers and conductors are fully irrespective to ladies keep on doing these activities.Make this complaint and ask driver to apologize us.thank you for spending time on my complaint.Take ACTION ON THESE PEOPLE.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              Gobinat
                              from Chennai, Tamil Nadu
                              Aug 1, 2022
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                              Hi I have tried booked a ticket from chennai to karur for 01/07/2022 @ 08.45 pm, trip code of bus is 2045CHEKRU. I have paid the money Rs 440 2through UPI Payment (attached is the screenshot), money is debited from my account but ticket is not booked. kindly refund my money ASAP. Thanks
                              +1 photos
                              Aug 5, 2022
                              Complaint marked as Resolved 
                              Refund done...thanks
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                              Money was debited from my account but didnt got ticket due to technical error in machine
                              Can you please refund my money
                              Im a traveler and im new here please help

                              Money debited from my account ,but ticket not booking - Comment #4033686 - Image #0
                              Money debited from my account ,but ticket not booking - Comment #4033686 - Image #1
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                                Gobinat
                                from Chennai, Tamil Nadu
                                Aug 1, 2022
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                                Hi I have tried booked a ticket from Chennai to karur for 01/07/2022 @ 6pm, I have paid the money through UPI Payment (attached is the screenshot), money is debited from my account (Rs.440) but ticket is not booked. kindly refund my money ASAP. Thanks
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  sampath kumar Gowthaman
                                  from Chennai, Tamil Nadu
                                  Aug 1, 2022
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                                  On 1st of Aug 2022 there is no buses from gingee to Villupuram on 2.30 am to until 4am.
                                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                    KarizmaKalai
                                    from Chengalpattu, Tamil Nadu
                                    Jul 31, 2022
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                                    Today I have Boarded on a bus from Chengalpattu. 122 Thiruvannamalai to Chennai Bus. TN 21 N 1442. I asked for perungalathur ticket costs 30 rupees from Chengalpattu. Instead of that they have Porur ticket of 38 Rupees. Perungalathur is an important stage. Y they are giving Porur ticket. Such an ridiculous one
                                    +1 photos
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                                      Arunkumar0703
                                      Jul 30, 2022
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                                      Not collecting 10 Rs Coins

                                      I got into Vehicle # TN38N3541 and I asked for a bus ticket from Kmch hospital to Peelamedu and it is 15Rs.
                                      I gave 1 10rs Note and 10 Rs Coin, but conductor returned Coin and said we are not accepting, in Coimbatore if Government person itself not accepting means where will they accept, kindly take action against this and I am travelling in bus right away on 30th July 2022. I didn't try to take any discussion with conductor as it won't...
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                                      Subashree K
                                      Jul 30, 2022
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                                      I was in the process of booking my bus ticket vis TNSTC app. The required fare amount was deducted from my bank account. But the ticket was not booked. The journey date is on Aug 1, 2022 and the journey timing is 22:15. Kindly resolve the issue.
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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