Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Hi I have tried booked a ticket from Theni to Chennai for 31/07/2022 @ 5:45 pm, trip code of bus is 1745THECHE . I have paid the money through UPI Payment (attached is the screenshot), money is debited from my account but ticket is not booked. kindly refund my money ASAP. Thanks

TN-68-N-1056, this bus not wait at old bus stand for passengers including me and 6 members, 2 aged ladies are not able to pick this bus, because of this bus conductor urgency, he not stopped more than 2 second, 2 aged ladies tried to catch this bus but not failed, because we wait more than 2 hours in Old bus stand, this is onlyone bus to Thiruthuraipoondi on time between 3. 00 am to 4.30 am, we totally disappointed on that conductor misactivity and his urgency, evenafter he asked me for additional charges more than ticket amount, i asked his about to know his name to register complain but he not tell, So please keep action on that disobedient BUS CONDUCTOR, (more details : i caught that bus at 4.25 am and this bus droped me in Thiruthuraipoondi at 5.05 am ) please take action on that Bus Conductor

I registerd this complaint 2nd time, From responce to My 1st complaint against this same problem, Bus available for Thiruthuraipoondi passengers only for one week only, (Eventhough that Bus conductor depart from Thiruvarur Railway station stop on before 3.05 am, How this is possible to catch this bus for Kamban train passengers like aged people etc, people need atleast 10 minutes to leave from railway station after train reaches, On sharply 3.00 am, The Train Kamban (16175) reaches Thiruvarur, Thiruthuraipoondi native bus passengers travelled in that train faces strugle again and again, because there is no Bus available for this passengers, so they wait for bus more than 1.5 hours in Thiruvarur old bus stand, Many Travellers, College students, Aged people, Ladies are also faces this strugle on that rare time, Between the time of 3AM TO 3.50 AM, there are 5 bus available for Velankanni, But NO BUS AVAILABLE FOR THIRUTHURAIPOONDI PASSENGERS, So we need BUS on 3.15 AM Sharply (or 3.30am) to Pick up Thiruthuraipoondi passengers at THIRUVARUR (OLD BUS STAND), Now Time is 4.15am iam also the passenger on that train, still no bus came to pickup Thiruthuraipoondi passengers, So Government need to notice this people problem, Jai Hind

Hii, I am Nirmal from Kumbakonam, I booked a bus from Kumbakonam to Chennai on 28/08/2022 through Redbus.
The bus was departed before the boarding time without contacting me. The bus operators also not provided the vehicle details.

Sir, Today morning 28.7.2022 around 4 am I came to Othakudarai bus stop for purpose of going to erode. From 4 am to 5.20 am three busses are crossed othakudarai bus stop, bust three busses are Point to Point. No busses will not stop here. Finally I got a bus around 5.25 am. We are around 20 persons are waiting at othakudurai bus stor more than an hour. My suggestion is atleast convert a Point to Point to Normal bus in this time or convert all Point to Point busses are normal bust up to 6 am. Please do the needful. Thanking You.

Today morning I came from office and for in to the bus and. Sat in the front seat and the conducter dis not come and give the ticket i was waiting and then when he came front i asked for a ticket then he started soulting at me front of all the passengers and I told him to you come and ask its your job he started fighting please bus number kuj 1829 bus 88k from nandampakkam to Broadway 27th morning 5am bus.

Conducter was wearing blue shirt.
Driver was baled. So please take the necessary action of these employees his superiors in how to behave with the public.

Jai hind
[protected]

today I'm book my setc seats via Salem to Ramnad. 2 times I was paid, money is debited from my account but my seats couldn't booked. So kindly refund my money as soon as possible. Screenshot attached for your reference.

வணக்கம், கன்னியாகுமரி மாவட்டத்தில் கீழ்குளம் முதல் நாகர்கோவில் செல்லும் 7ஜி பேருந்து ஓட்டுநர் மற்றும் நடத்துநர் இன்று சரியான நிறுத்தத்தில் நிறுத்தாமல் சென்றனர் அதை கேட்டதும் என்னை அவமானம் செய்துவிட்டார். அது மட்டுமல்லாமல் அப்பேருந்தில் பயணம் செய்யும் அனைவரையும் திட்டுவார்கள். அதனால் அவர்களுக்கு சரியான தண்டனை வழங்குமாறு தாழ்மையுடன் கேட்டுக்கொள்கிறேன்.நன்றி.

I would be travel every day to nagercoil by govt bus. 2c bus which would have to come for nagercoil via Agasteeswaram often not come. This causes severe inconvenience to me as well as several people.

Bus driver is driving the vehicle very slow comparing to all other vilkupuram limit bus driver, he is too slow and making everyone sick and tired because of driving skills, Bus information
Bus no : TN-32N- 4312 departed from chidambaram 11:30 Pm, date 24-7-22

There is no sitting seats in vadalur to chennai... From 9 pm till now.. Its time around 1 am... Here we are waiting around 40 plus passengers in vadalur Cross road... Please arrange bus from vadalur dippo...

The driver of the bus closed the bus door while female passenger with baby entering the bus.
The two peopl (me and my baby) stuck inbetween the door and the driver saying it automatically got closed.

How can the driver close the bus without even noticing the passenger entering the bus and tell us lie that door automatically closed.

I need to take action on the bus driver.

Bus number TN01 AN 2363

Number inside bus - CRJ 1259

Who will take responsibility for the mistake done by the driver?

The driver of the bus closed the bus door while female passenger with baby entering the bus.
The two peopl (me and my baby) stuck inbetween the door and the driver saying it automatically got closed.

How can the driver close the bus without even noticing the passenger entering the bus.

I need to take action on the bus driver.

Bus number CRJ 1259

Hi, On 22/07/2022, I tried to book a ticket from kanchipuram to madurai in TNSTC app. Amount Rs. 450 has been debited from my account but the ticket was not secured. Trip code: 1645MDVTIU. Please resolve this complaint and refund the amount as soon as possible. TNSTC username:{guest} Mail Id: [[protected]@gmail.com]

I was driving a twowheeler in trichy Collector office road on 22/7/22 around 7 pm when a tnstc bus with reg no TN 45N 3930 blew a airhorn close to me for which i nearly fell into the bus.
When asked about this to the conductor, he behaved rudely and said i can complaint to anyone and he was not afraid of any higher official.
Kindly register this complaint and proceed
I am a government medical officer working in lalgudi block trichy

Dear sir, I am anand from thiruvarur. I traveled on 17th july night 12.15 from chidambaram-thiruvarur by the bus TN68N1049, Chennai-thiruthuraipoondi bus. For this bus I waited at chidambaram 1.30hrs. And they dropped me at early morning 3.00am at old busstand. But I want to go newbusstand to take my bike. The conductor refused that he will not go to new busstand. At 3.00am how we will go from old busstand-new busstand. Now only I am, nearly 4-5passangers are their. Then wat is the use of new busstand. I walked 3-4km at 3.00am and reached newbusstand. It's very bad experience and feel bad.

On 21/07/2022 I tried to book a ticket from Tuticorin to Chennai through UPI. The booking hasn't been completed but the amount was debited from my account. My UPI mobile no:[protected], UPI ID : [protected]@oksbi, UPI transaction ID:[protected], To ID: statetransportcorp.[protected]@hdfcbank, Google Transaction ID : CICAGJCwILvBUA

I am traveling on TNSTC bus from thanjavur new bus stand to trichy on fast express.TN[protected]/07/22 -RT No.478R) in this bus the AC is not working and giving higly discomfort to travel. take this as serious and take the action.
my contact no.[protected]

Hi

Today (July 20, 2022) I booked ticket from NAGERCOIL to COIMBATORE on July 20, 2022 in ULTRA DELUXE bus timing (20:45) around 8.45pm. Amount Rs.510 has been debited from my account but ticket was not booked. My Transaction UPI Reference Number:[protected].
Please refund the amount to my account as soon as possible.

Thank you.
Regards,
Vishak AL

I frequently use TNSTC bus travel from Thiruvannamalai to Chennai, 122 bus, The bus driver and conductor not stopping in Vandalur Zoo bus stop most of times, request concern department to resolve the issue and make convenient passenger