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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Updated: Nov 28, 2025
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 67

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R
RajaiahCSN
from Coimbatore, Tamil Nadu
Jun 10, 2022
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Travel Concession refused for Escort of 50% disability of Orthopaedic Disabled

From Pudukottai to Coimbatore
TNSTC Bus conductor : 10/06/2022 (1.35am from Karur bus stand & reached Coimbatore singanallur @4.20 am). TNSTC bus conductor refused to give Differentially Abled person Escort concession . Even though I showed original and given copy of 50% Medical certificate. We were the only two passengers on board at Karur. I citied to him yesterday afternoon we were given only these two certificates and traveled...
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Angelin Sadik
from Mettupalayam, Tamil Nadu
Jun 10, 2022
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Hi,

I travelled in below mentioned bus from chennai to mettupalayam.

I lost my black colour wyber trolly bag.

Things in it: 2 New Green Colour Bedsheets, Dresses, white charger and new sling bag (Grey Colour) and some money around 5000Rupees.

When the bus reached Avinashi I noticed my bag missing. I searched all over the bus but I didn't get.

As per the conductor advice I'm filing my complaint of missing bag.

Contact number: Angelin [protected]

*TNSTC* Corporation:SETC,
PNR NO.:T35861088,
From:CHENNAI-PT Dr.M.G.R. BS To METTTUPALYAM,
Trip Code:1915CHEOOT,
Journey Date:09/06/2022, Time:09/06/2022, 19:15,
Seat No.:10.
Class:ULTRA DELUXE,
Boarding at:CHENNAI-PT Dr.M.G.R. BS.
PNR=T35861088
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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    KiruthikaSangeeth
    Jun 10, 2022
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    Hi Sir,

    This complaint is regarding the buses from Salem to Tiruppur and vice Versa is not stopping at a place called Chithode. But we can see the place name Chithode is displayed in the route display. It is happening with most of the buses which goes in this route. This is the 4th time I am facing this issue in the past 2 weeks. As a lady going to erode and then catch another bus from erode to chithode in the late night is very tuff as there will not be frequent buses. Hence will prefer to go direct bus from salem to chithode. But the buses are not stopping. June5 I got a bus from Uthukuli to chithode, because chithode route was there in display route. But the conductor said will not go to Chithode get down either in Perundurai or Bhavani bypass. It was raining night but he said bus will not go. After crossing perundurai again asked the conductor but he said will not go get down in Lakshmi nagar stop. I said okay since I don have any other option. After that he went and told to the driver that no ticket to chithode so don’t go. It was really disappointment as there is a route available to go but conductor says will not go. He even deny to drop a lady in the night. Whether the route has been decided by the government for people or decide by the bus conductors. The bus details are TN30N1770 Route: Tiruppur to Salem via Uthukuli June 5th Sunday night Conductor name : Nagarajan. The same kind of incident happened with me on June 3rd Friday late evening from Salem to Tiruppur. Since the place name chithode was present in display board and other bus drivers suggest this bus goes to chithode I got into the bus. While taking ticket he questioned me with whom you checked before getting into the bus whether it goes to Chithode. I said the route name was there in the display so I got into it. He said though it displays you have to check with us, we have to decide whether it goes or not. The bus details are TN30N1814 June 3rd Salem to Tiruppur via Uthukuli. And it’s again today this time I asked the conductor I want to go chithode he said this bus will not go.. I asked route is displayed in the board. But he neglected to answer me. They talked among themselves and the other bus conductor was saying don’t take chithode seat and all. Why is it like that when government gives the route service. He said like if you want get down in Bhavani bypass. It will be like I will reach bhavani bypass at late night after 12.30 and there is no possibility to get town bus at that time to chithode. This any common people knows but still he said like that. It was very much disappointed and painful moment to me. Bus details are June 9th TN30N1814 Salem to Pollachi via Uthukuli route. It starts from salem around 11.15-11.20. It really needs to be taken into action. These conductors runs route based on their interest? What’s the purpose of government and its decision. It’s very worst service done by TN transport. There is no use of giving free of services to ladies when synch kind of things are happening. It gives disrespectful on the government and transport ministry. We don’t get any hope that government is for people until such kind of issues are solved and when public servants Respect common people. It’s like they are feeling like they are the government and talk to public. I am begging the transport ministry to take necessary action on this and support ladies and safety and support common people. This has to be cleared and make a discipline among these transport service people. It will be greatest help to common people like us if you take this into notice and take necessary action. Many thanks in advance
    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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      Nalin Shylesh
      Jun 9, 2022
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      On 09/06/2022, I tried to book a bus ticket from Vellore to Madurai in TNSTC. Amount Rs.470/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

      TNSTC login ID: [protected]@gmail.com

      Booking Date : 09/06/2022
      Reference No : OB17489899
      UPI transaction ID:[protected]
      Amount : Rs.470 /-

      My Email ID : [protected]@gmail.com
      Mobile No : [protected]
      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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        S
        sethananth
        from Theni, Tamil Nadu
        Jun 9, 2022
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        Resolved

        On 09/06/2022, I tried to book 2 tickets from Chennai to Coimbatore in TNSETC. Amount Rs.560 has been debited from my account but the ticket was not secured. TNSTC Reference Number: OB17467579 and trip code: 2200CHECOINS. Please resolve this complaint and refund the amount as soon as possible. TNSTC username:{guest} Mail Id: [protected]@gmail.com Regards, sethananth s
        +1 photos
        Jun 18, 2022
        Complaint marked as Resolved 
        Make it quicker and more effeciently
        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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          S
          Sathamhussain ms
          from Namakkal, Tamil Nadu
          Jun 9, 2022
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          Address: 1,333 elampulipalayam varagurampatti

          Hi I am sathamhussain ms .. I was booking 2 female tickets salem to Chennai.. amount it's debited but ticket not booked amount its 770.
          Merchant name:TNSTCLTD
          Transaction upi re No:[protected]
          Fi transaction ID:3JHUhELRLCRA
          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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            Bharathi 122
            Jun 9, 2022
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            I had been booking for my ticket from kumbakonam to Chennai..My money has been debited, but my tickets was not booked..Refund my money as soon as possible
            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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              sethananth
              from Theni, Tamil Nadu
              Jun 9, 2022
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              On 09/06/2022, I tried to book 2 tickets from Chennai to Coimbatore in TNSETC. Amount Rs.560 has been debited from my account but the ticket was not secured. TNSTC Reference Number: OB17467579 and trip code: 2200CHECOINS. Please resolve this complaint and refund the amount as soon as possible. TNSTC username:{guest} Mail Id: [protected]@gmail.com Regards, sethananth s
              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
              here are the screenshots

              Amount debited but ticket is not booked - Comment #4004993 - Image #0
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                NIRMAL SHANKAR M
                Jun 9, 2022
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                So, I am a student of Pondicherry University travelling for a long time ended up in Pondicherry bus stand at midnight. We don't have any local buses available which leads us to depend on Pondicherry-chennai ECR vehicles. But those buses are not giving us rides in midnight. As a student and a tamilnadu native i strictly condemn this and i hope this issue will be sorted out soon.
                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                  8
                  8win
                  from Chennai, Tamil Nadu
                  Jun 9, 2022
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                  Hi,
                  I am travel from chennai to ramnad on 7.6.22 through ervadi bus . The bus reservation ticket is almost full, but that conductor filled some pasanger with extra ticket around 20 to 25 tickets. They all are sitting in the centre of the seats.. that reserved seat candidates all are feeling uncomfortable with their legs...that area are occupied by those pasangers... example i am almost 6.1ft i always use asile seat for free leg movement but this tym i am feeling very uncomfortable. This time i hate to travel in setc bus... kindly reply me in setc ultra delux bus has standees option available or not or why they give the permission...this is the not the good one...BUS NO TN01AN1981... contact me in d.v.[protected]@gmail.com or [protected]@gmail.com
                  Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                  Jun 09, 2022
                  Updated by 8win
                  That exact date was 8.6.22
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                    B
                    Bharathkumar 310
                    Jun 8, 2022
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                    Address: Chenni

                    My pickup point at Tambaram is 10.35, when I call a conductor by 10.40 pm, he said bus will come by another one hour.
                    How this can be acceptable in case of emergency
                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                      M
                      Mosina V
                      from Chennai, Tamil Nadu
                      Jun 8, 2022
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                      I was standing in kelambakkam bus stop near AP super Market near 7:15 pm.. I was waiting there for long time for bus but the bus is not stopped there in the bus stop.Bus number TN 2054 bus is not stopped there and the signal was there near by the bus stop. I asked them to stop because they haven't stopped the bus in bus stop. The driver and conductor insulated me and moved forward. 515 B route drivers are very irresponsible and maximum of them won't stop there kindly look into issue and rectify them for public convenience
                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                        S
                        Subin k
                        Jun 8, 2022
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                        Address: Kuttupatha

                        Dear sir my Bike Activa 08.06.2022 I was drive near by Kuttupatha, Chandranagar. TNSTC Vehicle No TN 38 N 3083, had hiddeen my mirror, and with luck i have escaped from death and the driver and conductor harasse me in public with bad words.

                        Kindly do the needful to take strict action against the driver and conductor of the TN 38 N 3083 Bus..

                        Incident happen at kuttupatha Junction
                        Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                          V
                          VivekS26
                          Jun 8, 2022
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                          Resolved

                          While I was booking the bus ticket in tnstc website, the amount gets debited but the ticket is not booked it shows error, ..after sometime I booked the bus ticket the amount has been debited but the ticket is not booked..kindly look upon the issue and refund my money
                          +2 photos
                          Jun 22, 2022
                          Complaint marked as Resolved 
                          My complaint has been resolved ...Thank you
                          Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
                          Jun 22, 2022
                          Updated by VivekS26
                          Again after some days, while I was booking the bus ticket in tnstc website, the amount gets debited but the ticket is not booked it shows error, ..after sometime I booked the bus ticket the amount has been debited but the ticket is not booked..kindly look upon the issue and refund my money

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                            I just now tried to book bus ticket from Chennai to kumbakonam amount debited but ticket not booked
                            Phone num: [protected]
                            Transaction ID : T2206080804252921513359
                            Date of Transaction: 8/06/2022
                            Please check in to it.
                            Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                              G
                              Gughan S
                              Jun 7, 2022
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                              Tamil Nadu State Transport Corporation [TNSTC] — Amount debited from a/c but ticket not booked, no confirmation mail or message received.

                              MODE OF BOOKING - ONLINE APP - TNSTC from playstore.

                              BOOKING DATE[protected]
                              BOOKING AMOUNT - 625 rupees
                              DEPARTURE TIME : 6: 30 PM
                              PLACE - OOTY - CHENNAI
                              PAYMENT MODE - UPI - GPAY

                              Need help to solve this issue. So that no public should face the same issue in future.
                              +2 photos
                              Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                KURALVENTHAN RT
                                Jun 7, 2022
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                                SIR IAM STUDYING IN SALEM ARTS COLLEGE AND MY HOME IS AT YERCAUD SO I NEED TO GO FOR SALEM NEW BUSSTAND FOR MY BUS SO USUALLY I GO TO GH FOR GETTING MY BUS BUT TODAY THE BUS NUMBER TN30N1190 town bus number 13 asking for ticket even I had my pass so please take action on it
                                Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                  Preethi Naidu
                                  Jun 7, 2022
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                                  We were driving from kovilpatti to chennai on 7th june, 2022. On the madurai to trichy bypass road at 4:35p.m., a state bus driver was driving very rashly and we were just missed from an accident. The bus no. Is TN 01 AN 1957.
                                  We want an immediate action taken against the driver.
                                  +1 photos
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                                    TAMIL MUSIC
                                    Jun 7, 2022
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                                    Sir iam studying in salem 7arts college and my home is at yercaud so i need to go for salem new busstand for my bus so usually i go to gh stoping for going new bus stand today number 13 town bus tn 30 na 1314 bus conductor asked me to take ticket for going to new busstand but i had my bus pass with me i showed him bust he told take ticket or get down at next stoping.This is not forst time happening like this so please take action on it
                                    Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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                                      E
                                      Er.C.Manoj babu
                                      from Coimbatore, Tamil Nadu
                                      Jun 7, 2022
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                                      Address: Kollihills

                                      On 07/06/2022, By 2:30 am people boarded the Kollihills bus from Namakkal bus stand (Local people named the bus as Valapur ATC) to reach kollihills. When the bus reaches Solakaadu the conductor said Since there are only 3 people took ticket to Semmedu the bus wont go there. Instead it will directly go to Arapaleeswarar temple from Solakkadu. Those 3 people includes aged people and ladies. At the midnight and in this hill station how can a government bus conductors and drivers are so irresponsible? When asked the people about this, they are saying it is happening frequently(Skipping Semmedu). I am not sure TNSTC whether will warn or take action against the driver and conductor of this kollihills bus. We the people only have to suffer at the midnight. Please dont trouble innocent peoples during midnight. If this issue is not resolved then we are ready to escalate the issue to Namakka Collector, Honourable CM Stalin Sir, and Honourable transport minister.
                                      Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
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