Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

TN29 N 3132 சேலம் to பெங்களூர் தற்போது இந்த bus நடத்துனர் பயணம் செய்யும் பயணிகளிடம் அவமரியாதை யாக பேசுகிறார் சின்ன dress bag க்கு luggage charge போடுகிறார் bag ல் என்ன‌ இருக்கிறது என்று பார்த்து விட்டு வீசி விட்டு செல்கிறார் பயணம் செய்யும் பயணிகள் ‌அனைவரிடமும் அவமரியாதையாக‌பேசுகிறார் தக்க நடவடிக்கை எடுக்கும் படி கேட்டுக் கொள்கிறோம்.

I was pressed the back door button to open the back door to get down in my stop. (When the bus is just 2 to 3 steps before the stop). Then Conductor used some irritating words to me. Like, Why did you use this button? Why we are here? finally in tamizh he said moonjeeya paru. Very worst behaviour. Actually there is no any sticker or sign placed near the door switch that the door switch should only for driver or conductor's use. So this was not my mistake there is no proper information about the usage of bus doors by a passenger. This unfair situation.

Bus no.438 (Kachipuram to Salem)
Incident location: Arani (8/05/2022. around 8.40pm)

Bus service from both theni to Coimbatore and Coimbatore to theni are not proper, very bad condition buses are always available which is very uncomfortable for such a 5 hours journey, No SETC buses are available. Since Coimbatore is the place of college hub, we students suffer a lot by such kind of buses, please do consider. Hoping for the best

74 bus conductor said every 30 mins have a bus... But yesterday 1.30 hrs waiting in the bus stand didn't coming even single bus... Drivers and conductors taking leave often so.. 3 buses only run in the route.. Said to the people by conductors... Every singles (round) completed parking to vellalore temple nearby.. After 2 or 3 buses came and reach, after 3 buses started another singles..

Dear Sir,

This M14 bus running from medavakam to NGO colony. I am daily traveling from medavakam to ngo colony through M14 at morning 8am to 8.30 am. But bus not starting on time from madavakam, as more then 3 to 5 buses standing almost 20 to 30 mins, and drivers are not available in bus and they are not starting bus on time. And lots of time i request this to the in-charge and drivers but no response from them . This happening daily and lots of people suffering the same . if this problem not resolved i will take a photo and video and i will share to you . please kindly take the necessary actions on this .

Thanks,

Passengers from medavakam bus stand

TN.32.N.4257's bus conductor collected about Rs.20 extra while travelling from Chengalpattu tollgate to Tindivanam. The original fare would be around Rs.70 whereas I was asked to give Rs.90. (Salem bus)

I will travel daily by bus with my kids from there school to home on ECR route chennai . Driver is starting the bus while we are getting into bus today ne and my son felt in the bus, i had got injured conductor is answering without responsibility, this happened afternoon, it's not even peak time, not only today this is happening many times, please do the needful . Thank you
BUS NO: TN-01AN-2196

I would like to complain about rash driving by Tamilnadu Transport bus near Chengalpattu.
Number plate : TN21 N2130
Bus route number is 308 - Chennai.
Time around 21:45
Date: 08/05/2022

I have not expected such kind of behaviour from bus driver. It is clearly unsafe for road travelers. It looks like the bus driver doesn't care about lives other than himself. I had been watching the bus for the past 1 hour in NH45, his driving is extremely rash and unsafe for other road users. We nearly had an accident at Chengalpattu tollgate because of his fault. I didn't expect such behaviour from TNSTC driver. Kindly take appropriate action on this kind of behaviours.
If this kind of activities continues, one day it will cost some innocent lives, by ignoring my complaint, you will also be responsible for it.
I'm doing this to save innocent lives, please consider it and take appropriate action.
I have attached the snap of the bus with the number plate on the attachments.
I believe the necessary actions will be taken and this kind of harsh driving will be avoided. Please do the needful

#saveinnocentlives

I booked Madurai Chennai for 20.4.22 AC Seater on 19.4.22, which was subsequently cancelled by me within 2 hours of booking, as I got train reservation for 19.4.22, through online booking. But even after 15 days the payment is not credited back to my SB account.

B Venkata Niranjan
[protected]
[protected]
Transaction ID:[protected]
19.4.22
Rs.685/-
Union Bank of India
Rs.450/- is due against Rs.685/-being therefundable amount.
When Enquired they confirm the amount but silent about the refund

Actually inbetween chennai and Trichy, there is a place called Tindivanam. I am in that bus. During this stop we people try to bought a water bottle. We gave 100 rupees for 20 rupees water bottle. When that seller try to give the change. The bus starts immediately even they knows. There is no urgency at that point of time. They did because of their ruthless behavior with no reason. We people shouted to stop the bus for collecting the change. Even that seller also try to give. But conductor take it as easy without any proper explanation. I felt really bad about our government servant. I hope you will take any actions regarding these staffs behaviors.
Bus Number : TN45 N-3654
Travel date :[protected]
Incident place : Tindivanam Bus stand

Request to take serious action on this issue please

Date: May 4, 2022
Time: 13:54pm

I am abirami, We were heading towards gingee to my friends place, near jayakondan there was a speedbreaker (you can see in the picture).

Another bus was coming opposite route despite that bus this driver overtook over the speedbreaker and came straight towards my car and hit behind. Inspite of hitting he says its already there you went and hit it somewhere and asking me . Easily abusing since i am a women . Though people out there supported me since he came in wrong route, he still didnt come down to ask apology for it. He kept saying it wasnt his fault and nothing there in this.

If I hadn't turned left I would have ended with accident and injuries. He came so fast and bumped on my car backside that too only because I took left else I would not be there today. After hitting talking totally abusive since I am a women he started to raise his voice and talk local. He said "Ena pana mudiyumo panu.. Atha yaaru savala la apram ena kathura" and kept walking. He has got no proof with him no license no aadhar nothing when asked he says it's with the company.. he is CL itseems.. Blue shirt conductor coming for compromise with 500Rs. I asked if life gone what will you do ? for that he saying so cool nothing has happened why are you creating a scene here ..

He kept walking when we tried to reach police, meanwhile local that area VO came and stood at one corner trying to reach police .. We were standing in the road he just kept walking as we spoke. So my uncle went and stood in front of the bus without letting him start. He started raising the accelerator high.. so rude and harsh behaviour. I kept quite because he was elder person but he was on so low standard that he spoke so bad abusive on me.

I need immediate action over this issue. I request you to suspend that driver. He doesn't even feel guilty of what he has done.. I have given petition also in nearby gingee police station on the driver..

I will definitely take this to social media also .. I am really shocked by the answer he gave.. so easy to shout at a women on the road even though he has done a mistake.

Attaching his image and bus number. It's villupuram bus.

Regards
Abirami

Sir i trying to booked tickets from tnstc but money will detected from account but ticket was no booked it's showing in processing .this is all details (Dear Customer, transaction number WT[protected] for Rs.625.00 by SBI Debit Card X1535 done at 50000392 on 07May22 at 14:42:57)

The conductor was not following the government rules. The conductor was collect the ticket for 4 years child from the childs parrents on 07/05/2022 1:00 pm. We explain transport minister Mr. S S Sivasankar said rule but ingnore rule conductor....

This is to inform that the driver who was driving the bus TN-45 N 3474 was rash driving on 06.05.2022.

He overtook our car in our left side in Trichy - Coimbatore highways, near Vellakovil.

He was very fast and overtook us in such a way that we were pushed so close to the divider on the right side of our car.

His rash driving is a real threat to anyone travelling alongside the bus that he drives.

Kindly do the needful to prevent that driver from killing people with his rash driving.

Kindly verify the above complaint and inform the status at the earliest.

Dear sir,

My name Surendar living in Kk nagar chennai, kk nagar depo to Anna sqare huge bus only running, Morning 8.30 am to 10.10 am waiting for bus stand only, more than 20 peoples waiting for that bus only but there is no bus.school student are waiting at the same time, kindly help this issue sir, Metro city there is no bus

I am living in pallapatti karur (dt). It's time morning 06:15 still we waiting for the pallapatti to Coimbatore morning 05:30 bus. Every day that bus takes late or many times it didn't come.
Please take action against the conductor and bus driver.
We are around 25 people waiting for that bus.

I'm Madhushree. I'm pursuing my B A English degree in Trichy Indira Gandhi college. Today i travelled(Time 3.50 pm in musiri bridge) in a government bus (TN 45 N 3883. SC52+2 Trichy to selam bus) from Musiri bridge to thottiyam. That bus was slightly crowded. Door of the bus was not in good condition. While stepping on the bus itself he shouted at the passengers to move fast. He dont even give us time to move forward. The passengers who are already standing in the bus already placed their huge luggage on the pathway. There is no way for we passengers to move fast as he says because of the luggage. I asked him to give us time me move fast and i also explained our situation. He simply shouted at me and asked me to shut my mouth and move infront of 50 passengers. I felt really ashamed infront of them. He not only shouted at me but also at the passengers of next stop(manamedu) . He simply treated us like a non-human creature. I tried to know to name but i can't know as he was not wearing his name badge and his age might be between 27 and 35. And the driver who drove the bus was slightly blad. Please warn the conductor to respect the feelings of passengers.Just because we have to travel in the bus, it doesn't mean conductors and drivers can shout at the passengers if they have any mood swings or private problems. We also have self-respect like every one else.

Dear sir,

The driver not safe or convenient drive. He drives randomly (Track to Track).
He eligible for local buses.
He is not fit for AC bus.
Please train to AC bus.
Bus No: TN63N1841
TIMING : 9.35 AM
Date : 05.05.2022
Departure: MGR bus stand, Madurai.
Kindly change the very well experienced driver.

Regards,
Traveler

Hello. I am travelling from Salem to Bangalore in the TNSTC AC Bus. Unfortunately after taking the ticket, we came to know that AC is not at all working.
We are unable to sit in the bus as AC is not working and there is no option of getting air through windows.

Bus no: TN29 N 3137.
Salem to Bangalore 1to1 AC coach Bus.

We tried a lot to check with conductor and get the mechanic for repair or change of bus option. Unfortunately nothing works here.

Please take immediate action and provide compensation to me.