Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

TN 25
N0669
Time 10 At gingee
Ticket for sathyamangalam refused and the conductor charged 15 rupees instead 12 rupees for kadaladi... Also said there is no stage for sathyanagalam. Pleasbgive ur kind attention to rectify and help the passenger on overcharging...

Respected sir/madam,
Tnstc buses are not following the exact time to departure because they are allowing private buses to operate freedomly in Devakottai Town (neighbourhood town of karaikudi) which comes under Sivagangai district. This should be strictly forbidden.If this issue didnot get resolved then I can strongly say you that TNSTC will get extra-odinary losses.Important MATTER is TNSTC empolyees are the first reason for this and TIME KEEPER of Devakottai Town too.

Date of incident from :[protected] TILL THIS ISSUE DIDNOT GET RESOLVED PROPERLY

Hello, I’m pavana saravanan M booked ultra deluxe bus ticket at 5.30 Pm in shanthi nagar bust stand, bangalore. The bus was pre ponded to 5.00 pm . I got information regarding this reschedule at 4.20 Pm. The bus staff expected to me come around by 5. How can i come by 5? As my home is 40 mins away from this bus stand. I came 15mins late, the bus staff abused me verbally that i have brain or what, you can’t understand once we say ah, even you being educated it’s waste you can’t come on time nu they said nearly 5 times and more. I got morr than 15 calls from them which put severe pressure on me. I ran and came to the bus. I m being a medical student it affect my mental health seriously, i hope you guys get good solutions for me. Thank you!

Yesterday 16/4/2022, I went to poombukar for tourism, while I was returning from poombukar to mayiladuthurai, time around 2-3pm, inwhich bus conductor sitting with passenger seat, and try to harrase,

People comes to tourism for piece our mind, but like this type of disturbing should be neglected.

I don't know his detail, if you send photo copy I confirm that person.

Please do some action, it will not happen again even a single other tourist.

Dear Sir,

We are facing night time very very rare bus available from salem to Attayampatty via Trichengode route. Time keeper not available for every time. More then 2 hours waiting for bus.

Need support for frequent bus service.

Thanks

I am travel from trichirapally to ulundurpet. But the conductor not give the proper instruction to me and he stand up me on 44Km to travel the ulundurpet.so please give the proper punishment to him because it will example for all the conductors.this after conductors not do tjis type of mistakes

Never seen such a worst travels. I have booked up and down in this travels before 2 weeks of my date of Journey. This travel owner used to cancel the bus saying bus is breakdown and they reinitiate the same bus with double the fare. This happened for both of my tickets. Friends, I strongly recommend you to avoid booking this bus.

They don't know how to respect passenger.

Krish Travel
Shop No. 93/556, G.P. Theatre Building, Sathy Rd, Opposite To Omni Bus Stand, C.K.Colony, B.K.R Nagar, Gandhipuram, Tamil Nadu 641012

This is Mohammed Hussain. I have booked AC sleeper 4PM bus on 16.04.2022 from Chennai to Shencottai (Rs920). But the bus didn't came and they have taken all of those booked for 4PM bus to 5.30PM and asked us to sit next to driver seat. At 4PM, they offered me a seat and in 10 minutes they said i don't have a seat. After having heavy fight with driver, they offered me sleeper birth that costs 1280Rs. I had to pay additional 460rupees for getting that 1 seat left.
So i need an explanation from authority on asking extra amount for someone's mistake and need the extra money that i paid. If they are cancelling a bus due to less travellers then they have to offer alternative at free of cost.

I have booked tickets in TNSTC from madurai to coimbatore, but my amount is debited and my ticket is not booked . So I tried two times and then the second process also the same condition. I want my money back to my account
Reference number for first transaction is Ref no:[protected].
Second transaction reference number is Ref no:
[protected]. Please concern my requirements give me good response. Thanks in advance.

Dear sir/mam',
I work in a private organisation, an mnc named Atlas Export India Ltd. My company has provided me laptop for my official works and I regularly carry my laptop during my site visits to various places like salem, karur, cuddalore. Today I started to coimbatore from aravakurichi for official trip to coimbatore by tnstc bus, carrying my office laptop with me. I paid the usual ticket fare of rs.201 towards travel from trichy to salem and got the ticket.The bus conductor asked me to take ticket for luggage charges against carrying laptop which weighs less than 3 kgs, a dell latitude e6410 model. I refused that since I have been travelling carrying my office laptop for years. He showed me a rule book mentioning luggage charges for computer, monitor, keyboard n other accessories. I explained him clearly that the computer meant a desktop n not a laptop. He refused to accept without any reasons. This seriously undermines the purpose of laptops which we use for its portability.It raises questions on the improper understanding of the bus conductors and the revenue spent on educating and training them by the government. Requesting the concerned organisation to clarify and notify of any new rules imposed on luggage charges for carrying laptops

Amount debited but ticket not booked Today[protected] I had booked a ticket from Tirunelveli to Chennai on 17 Apr 2022 (non AC sleeper) . Amount Rs. 1020 was debited from my bank account, but no ticket has been booked. I request you to kindly provide the refund Ref id:OB16718131
Thanks

Hi Sir/mdm, on 13/04/2022 I tried to book 3 tickets from Chennai to tirunelveli in tnstc. Amount Rs 2015 has been debited from my account but ticket was not booked, UPI:[protected] Please resolve the complain refund the amount as soon... Pls my mail id:[protected]@gmail.com

Hi, Today(April 12, 2022) I booked a ticket in setc app from Bengaluru to Salem in Ultra deluxe bus timing 17.00 on 13/4/2022.Amount Rs.345 has been debited from my account. But ticket was not booked. Please resolve this issue as soon as possible and refund the amount to my account.
Thanks and regards,
Akalya. P

Hello My name is Pavan and I tried booking tickets for Puducherry to Bengaluru for 16th April through TNSTC website today..
But after entering all the details and successful payment I got a message saying transaction failed and booking not confirmed.
So my amount is deducted now But the booking is not confirmed.. Please help me resolve this issue
I have included the screenshot of the payment done through Phonepe

I booked ticket through billdesk payment. Payment was successful but ticket not booked. Upi transactionid :[protected]
Google transaction id : CICAgOCD5vrwHw

Hi I booked a bus from Chidambaram to Chennai on 11/04/2022. I booked via UPI Id, money gets debited from my bank account and ticket Booking is Failed. I didn't get the refund of the money( transaction ID: T2204111056160340681757) amount is Rs.290. refund the money ASAP.

Bus is not stopping in my area for asking that driver is behaving rudly to me on the road. The mufsal bus is not stopping in qmy area thanakulam peripalayam highway Chennai 67...

Dindigul district
Palani taluk

Town bus route: Palani to Vathagoundanvalasu

Time: 9.26PM
Date: April 11, 2022
Stopping: Thirunagar

I was waiting for the bus with my mother since 9 PM today.
This Palani to Vathagoundanvalasu town bus was crossed us.
We tried to stop the bus by waving the hands.
Yet the driver didn't notice that.
If there is no passenger for that stop, might be the driver didn't consider this stops.. No issues.

But a passenger was there to get down.
And the bus was stopped far away from the stop.

What will be the condition of the people who are waiting for that particular bus for a long time.

Also he argued with us that we were late and running for the bus.

If he stopped near the stopping, why we want to run after the bus..

I request the department to handle the issue and to warn the driver who was on duty at the above mentioned time.

Please let us know if we are women, don't we have any rights to travel at night time. Don't we come out of the home. Whether Tamilnadu becomes that must worst for women.

We are not asking for the protection.
Instead we are asking for the freedom to roam around the city without any objection and without any negative actions whenever we need.

Awaiting your reply..

Thanks in advance.

Team,

Went to Board a bus at Tiruppur Bus stand to Avinashi Bus Stand, bus route is Tiruppur to Kothagiri via Avinashi, Mettupalayam.

Conductor denied the boarding saying that Avinashi passengers are not allowed to board, which was so rude. Kindly take some action immediately.

Bus Number : TN 43 N 0752
Conductor Name: Murugan
Travel Date: April 11th 2022
Time of Boarding: 3.20pm

On7/4/2022, I tried to book 1tickets from rameswaram to madurai in SETC. Amount Rs.1050 has been debited from my account but ticket was not booked.Please resolve this complaint and refund the amount as soon as possible. TNSTC Mail Id;[protected]@gmail.com