Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

29B morning ladies express not stopping in bus stop ( my stop das prakash) . I once complainted to conductor bt no actions taken. I then went to next stop kmc to get bus there also same if people in that bus get down only bus stop otherwise they don't even if we show hands to driver. Sometimes they stop far from stop to get down their passengers so we passengers can't run that distance bt i ran when I reach there driver suddenly takes the bus he is so attitude.. I will send u the picture where bus once stopped.

Sir,
I am Rajesh, today early morning I travelled Coimbatore to Salem 1 to 1 bus. When I reached Salem busstand I missed my bag in bus. Mobile phone and some documents in the bag. Please help me. Contact number: [protected]

Sir / Madam
I am a regular traveller from tirupattur to uthangarai daily for last 1 year.

Today, I.e 20.04.2022, as usual I boarded a vellore bus @5.30 pm in uthangarai .Bus no is TN23N2563.

After 5 mins I got ticket for tirupattur by giving exact ticket charge - Rs 25/- ( one twenty rupee note and one 5 rupee coin).

I was carrying 10 school textbooks along with my backpack. To my utter shock, on seeing those books bus conductor was asking luggage charge for those 10 books, which was extremely shocking and barbaric.

At first, I politely asked conductor, sir why are u asking luggage charges for these few books .

But he threatened me buy luggage charges.

Sorry sir I can't and then I was trying to put those books in my backpack.
On seeing this, he again insisted me to buy luggage charge, while doing so..I can't zip the bag completely .

He again threatened me and said, i[censored] can't zip ur bag completely and if those book is visible frm your bag..u have to buy luggage charges and he kept staring at me fr 3 mins.

I was traveling in TN govt owned buses for last 20 yrs and I never saw this kind of atrocious, inhuman behavior and worst service from TNSTC.

I strongly condemn this act and take necessary action.

1.What parameters is required to buy luggage charges.? Like minimum kilograms of luggage and size of luggage.

Expecting prompt reply..

Hi sir this is kowsalya i am waiting for bus stop 30 mints then came the bus 48a i am standing bus stop townhall manikoondu indha bus driver nan bus la yerum podhu inga yerakoodathu kila irangunu sollitanga anga poi yerunu sonnanga nan road cross pandrathukulla bus poiduchu orey bus nambi ninduruntha indha driver ipdi kevalama pesi yerakkittanga netr yerum podhu irundha driver edhume sollala but today indha driver and contraictor kattayama irakkitanga innaiku vanga nalaiku varavendam apdinu kooda sollala please action the driver and contraictor

Hi sir this is kowsalya i am waiting 30 mints for townhall manikoondu waited bus number 48a velandhavalam bus, the bus driver asked for me bus la irundhu iranguku anga poi yeru apdinu solli bus la irundhu irakki vittutanga then road cross pandrathukulla bus move aagi poiduchu nan bus yerave ila this time crowd time eppavume same bus la tan povom but today driver yera koodathu sollitaru orey bus nambi iruka nanga epdi porathu please support my complaint and action for driver date:20.04.2022 bus time:4.11pm area townhall manikoondu

From DEVAKOTTAI(SIVAGANGAI DT) to KARAIKUDI the TNSTC charges 17 RUPEES & private charges 15 rupees till 2019 . Due to Drainage works carried in KARAIKUDI TOWN from[protected] the buses were diverted in TRICHY NH ROUTE which takes 5+ more KM to REACH KARAIKUDI, DUE to this reason the TNSTC & PRIVATE buses charged 20 RUPEES . The DRAINAGE works carried in KARAIKUDUI were COPMLPETED in the end of 2021 and buses were operated in the Usual ROUTE....

Hi, today (20.4.2022)afternoon we r reaching Rameswaram bus stand and get tha ac bus for Ramanathapuram at 3.10pm (it's Coimbatore destination ), we r asking ticket for Ramanathapuram bt conductor rudely replied, they r not taking the ticket for Ramanathapuram, they will only stop Madurai and Coimbatore.
We r having child and edler ppls with me, bt he s speeking rudely and dropped out of Ramanathapuram.

Every bus went Ramanathapuram bus stand without fail, bt he never listen our request.

Kindly do needful, bcz lots of PPL suffering like us

So today morning i was about to travel from silkboard to hosur. I took the tnstc bus
( TN-29N- 2980 ) seeing that it was express bus. Immediately after taking the bus i asked if the bus goes through flyover or not . He replied as no . So i asked him to stop the bus, but instead he started yelling at me in tamil. Since im born n bought up in karnataka itself so im not familiar to tamil so i asked him to either tell it in kannada or hindi. For which he again started yelling in tamil. Later he took the same charge ( 60 rupees ) as any other bus takes which goes through flyover. When i tried asking him in calm he again shouted in tamil and bought his hands close to my face ...he has problem that i dont know tamil . Why the hell should i know tamil and most importantly i was in bangalore during the journey so its conductor responsibility to learn kannada or talk in hindi .. please try to see who it was and ask him to have some manners as in the end we are all Indians and mostly importantly im a customer who was travelling by paying money.

Hi sir

This picture was taken amidst ESO Bunk and Nava India. The road is already so crowded because of the bridge construction going on. This bus in the picture 115A, the registration number is TN 38 N 3566. The driver was in such a road rage that he was constantly speeding and blowing horn. The way he was driving was life threatening, he would have crushed a few vehicles on his way. We were before the vehicle, from Lakshmi Mills stop to ESO Bunk, he tried to scare us off the road every time we tried to over take him. The most disgusting thing was, he didn't give way for an ambulance which was on the way to PSG Hospitals. I don't understand how a person could drive so carelessly, he was simply careless and ignorant of other lives or vehicles on the road. It's a blessing that we reached home without a scratch. I wish there's someone to take steps on the few bus drivers who are ignorant and inhuman. Please spread this and I wish someone in the transport department sees this and atleast questions him for his behaviour.
I request the officials to take action on him so that there wouldn't be any accidents in the future.
Sir if there is anything you could do to help kindly help the people of Coimbatore from awaiting accidents.
hope u could spread awareness on this.

Bus route no: 115A
Bus registration no: TN38 N 3566
Route : Avinashi road

18/4/22
Bus Route: Tambaram West to Thiyagaraya Nagar(T.Nagar).
Evening 3.20pm
BUS NO:V 51
Complaint against Bus Conductor.
Respected Sir:
I travelled in the bus from Tambaram East(RAILWAY STATION).Conductor saw me getting in, I gave him ₹20 for ticket.to my destination VELLAKKAL.The destination ticket price is ₹19only.But he gave me KOVILAMBAKKAM Ticket which cost ₹21.When I enquired about this ticket price to him, He just pushed me asked me to JUST SHUT UP!!! And went to his seat.But I asked him about the price once again, which He said that I Have done mistake in asking ticket and I need to tell him from where I got in the bus.BUT THE THING IS HE SAW ME AS HE WAS STANDING NEAR THE DOOR.
HE SPOKE RUDELY.It may be no time that I just wanted to slap that guy, Such a rude behaviour 😠😠😠.He never accepted his mistake.
He wears Blue shirt, no spex, 5.5 feet tall
Work as a conductor in V 51 .
TELL THESE STUPID*#*"# IRRESPONSIBLE BUS PEOPLE TO BEHAVE POLITELY WITH THE PASSENGER'S.
THERE ARE SUCH A **####* WORKERS WHO MISNAME A GOOD PEOPLE.
KINDLY TAKE ACTION AGAINST SUCH PEOPLE.
THANK YOU

The bus is not rush, but the bus did not stoping in the bus stand .so that we are colleoge students coming from so long distinct, like this bus can't stop means how can we go to our place.How can we study please take the sireusly or provide more buses to this route.

TN 25
N0669
Time 10 At gingee
Ticket for sathyamangalam refused and the conductor charged 15 rupees instead 12 rupees for kadaladi... Also said there is no stage for sathyanagalam. Pleasbgive ur kind attention to rectify and help the passenger on overcharging...

Respected sir/madam,
Tnstc buses are not following the exact time to departure because they are allowing private buses to operate freedomly in Devakottai Town (neighbourhood town of karaikudi) which comes under Sivagangai district. This should be strictly forbidden.If this issue didnot get resolved then I can strongly say you that TNSTC will get extra-odinary losses.Important MATTER is TNSTC empolyees are the first reason for this and TIME KEEPER of Devakottai Town too.

Date of incident from :[protected] TILL THIS ISSUE DIDNOT GET RESOLVED PROPERLY

Hello, I’m pavana saravanan M booked ultra deluxe bus ticket at 5.30 Pm in shanthi nagar bust stand, bangalore. The bus was pre ponded to 5.00 pm . I got information regarding this reschedule at 4.20 Pm. The bus staff expected to me come around by 5. How can i come by 5? As my home is 40 mins away from this bus stand. I came 15mins late, the bus staff abused me verbally that i have brain or what, you can’t understand once we say ah, even you being educated it’s waste you can’t come on time nu they said nearly 5 times and more. I got morr than 15 calls from them which put severe pressure on me. I ran and came to the bus. I m being a medical student it affect my mental health seriously, i hope you guys get good solutions for me. Thank you!

Yesterday 16/4/2022, I went to poombukar for tourism, while I was returning from poombukar to mayiladuthurai, time around 2-3pm, inwhich bus conductor sitting with passenger seat, and try to harrase,

People comes to tourism for piece our mind, but like this type of disturbing should be neglected.

I don't know his detail, if you send photo copy I confirm that person.

Please do some action, it will not happen again even a single other tourist.

Dear Sir,

We are facing night time very very rare bus available from salem to Attayampatty via Trichengode route. Time keeper not available for every time. More then 2 hours waiting for bus.

Need support for frequent bus service.

Thanks

I am travel from trichirapally to ulundurpet. But the conductor not give the proper instruction to me and he stand up me on 44Km to travel the ulundurpet.so please give the proper punishment to him because it will example for all the conductors.this after conductors not do tjis type of mistakes

Never seen such a worst travels. I have booked up and down in this travels before 2 weeks of my date of Journey. This travel owner used to cancel the bus saying bus is breakdown and they reinitiate the same bus with double the fare. This happened for both of my tickets. Friends, I strongly recommend you to avoid booking this bus.

They don't know how to respect passenger.

Krish Travel
Shop No. 93/556, G.P. Theatre Building, Sathy Rd, Opposite To Omni Bus Stand, C.K.Colony, B.K.R Nagar, Gandhipuram, Tamil Nadu 641012

This is Mohammed Hussain. I have booked AC sleeper 4PM bus on 16.04.2022 from Chennai to Shencottai (Rs920). But the bus didn't came and they have taken all of those booked for 4PM bus to 5.30PM and asked us to sit next to driver seat. At 4PM, they offered me a seat and in 10 minutes they said i don't have a seat. After having heavy fight with driver, they offered me sleeper birth that costs 1280Rs. I had to pay additional 460rupees for getting that 1 seat left.
So i need an explanation from authority on asking extra amount for someone's mistake and need the extra money that i paid. If they are cancelling a bus due to less travellers then they have to offer alternative at free of cost.

I have booked tickets in TNSTC from madurai to coimbatore, but my amount is debited and my ticket is not booked . So I tried two times and then the second process also the same condition. I want my money back to my account
Reference number for first transaction is Ref no:[protected].
Second transaction reference number is Ref no:
[protected]. Please concern my requirements give me good response. Thanks in advance.