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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Last updated Apr 27, 2024
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Tamil Nadu State Transport Corporation [TNSTC] Phone Numbers

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1800 419 4287
1623
899

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Tamil Nadu State Transport Corporation [TNSTC] Head Office Address

Head Office, Thiruvalluvar House, Pallavan Salai
Chennai
Chennai District
Tamil Nadu
India
600002

Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 81

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P
Padmanaban Janakiraman
Jan 15, 2022
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Full load during the covid period

I was travelling by no 87 route from pondicherry to chennai ( ticket no. 083625) - AM86.
I understand the government announced to run buses with 75% capacity, but bus was full with few standing and conductor was not wearing mask properly, and many passengers in the bus was not wearing mask. Conductor was not insisting the passengers to were mask.
Thanks...
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G
Gokul . S
Jan 15, 2022
Jan 15, 2022
This thread was updated on Jan 15, 2022
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I am not able to cancel the bus ticket

Address:Nsb tours and travels,N krishnaramanujam main road,near Padma hospital , kovilpatti

I am not able to cancel ticket I booked I contacted to the customer care they are not cancelling my ticket and they are not made refund...
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Řăjëşh Bîľļä
Jan 15, 2022
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Tamil nadu state corporation. Ticket not booked from Madurai to hosur

Address:Aundipatty, theni

Hi sir i booked SETC one ticket from Madurai to hosur in 17/01/2022 in time (19.00 pm) so amount 460 was debited for my account but ticket not booked UPI Reference ID:[protected]so kindly please refund the amount in my account... Mail id:[protected]@gmail.com...
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M
Meyyarasan chelladhurai
Jan 14, 2022
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Refund of payment

Payment got succeeded but there is no booking happened. Kindly look into to this. Following are the
1. Transaction ID :[protected]
2. Transaction ID:[protected]
Sum of 395+395 = 790 kindly do the needful thank you....
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J
Jancy Stella
Jan 13, 2022
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Complaint in driver and conductor

Address:திருநெல்வேலி, கட்டபொம்மன் போக்குவரத்து பணிமனை

பேருந்து‌செல்ல வேண்டிய ஊருக்கு போகாமல் வேறு ஊரீன் பெயர் வைத்து போகிறார்கள்.தடம்எண்14ஏ கரிசல்பட்டி இவர்கள் மீது கடும் நடவடிக்கை எடுக்க வேண்டும்....
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J
Janarthananbabu Thangavelu
from Chennai, Tamil Nadu
Jan 13, 2022
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Overcrowding in buses despite covid norms

Date 13/01/2021
Iam travelling in a government bus from Chennai to Salem …
Despite the Covid norms ..the bus which I travelled had more number of people than the Covid norms I.e to have only all the seats to be filled ..
That was not followed in the bus which I travelled ..
Which lead to too much overcrowding and chaos ..
The conductor is also allowing more passengers despite overcrowding.
This...
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V
Veera vr
from Nagercoil, Tamil Nadu
Jan 13, 2022
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I'm complaining about ticket not booked but amount debited from my account

Address:Marthandam, Kanyakumari, Tamilnadu PIN: 629178
Website:Tnstc Official Application

My name, Sajin
I Book Bus ticket on 09/01/2022 (tnstc Official App) from Marthandam to Chennai, when I Book, payment are deducted from my account but ticket not booked yet some error shows but cash debited from my account.. so I wanted my cash refund to my account.If you see this mail you should reply me.
Total ticket cost : 785 Rupees

Once you develop the app or completely close the app. This app are many bugs...
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1
189 SIVA KUMAR E
Jan 12, 2022
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Ticket not booked but amount is debited in my account

Hii sir, I'm Sivakumar I plan my journey in[protected]Chennai to Madurai).so book the ticket in TNSTC amount will be debited in my account but ticket is not booked.amount not yet refund....
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Address:Chennai

Sir, I am 09 Jan 2022 ( 21:10 hosur to Kovilpatti (booking ) money debited but not received ticket please refund my amount Rs. 620 ( UPI Ref no: Your a/c no. XXXXXXXXXX0035 is debited by Rs.620.00 (UPI Ref no[protected] SBI Bank. ( email ID: [protected]@gmail.com.( mobile number :[protected])...
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B
BHAGIYARAJ Raj
Jan 11, 2022
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Trying to run over the pedestrian

Mr.Santhosh a named bus driver who was driving tnstc deluxe bus vehicle No. TN38 N 3685 around 6.25pm at Thudiyalur bus stand. An old person named Mr. Kamalanathan (Rertd forest) who was crossing the road while the above mentioned bus coming on his way. He signelled to slow the bus as he unable to cross the road to be speed. But the above mentioned driver drove the vehicle ridiculously to clash with the pedistrain. He escaped narrowely from...
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P
palani-tnstc
from cuddalore, Tamil Nadu
Jan 11, 2022
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Bus No:4C(To Cuddalore) not stopped in stopping

To
The Branch Manager,
Cuddalore Branch,
Tamilnadu

Incident Date /Time : 11th Jan 2022, Time 9:02am

Dear Sir/Madam,

Town Bus No :4C(To Cuddalore), not stopped in the stopping Alapakkam Railway Gate today(11th Jan 2022), Time 9:02am.The bus is not too crowd, the driver not interested to stop in that stopping, he driven the bus very fastly.The particular bus stop having railway...
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J
Jéàñ Dãvid
from Nagercoil, Tamil Nadu
Jan 10, 2022
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Refund not provided

Address:https://www.tnstc.in/home.html

Hello,

I have booked ticket in SETC Bus on 9th jan-2022- sunday and a return ticket on 10th jan-2022- Monday.
Due to lockdown it's been cancelled as below :-

1) Your ticket is cancelled for JourneyDate:10/01/2022, Tripcode:1605OOTNAG, PNR:T34049672, Seat:12. Amount will be credited to your account/card within 15 working days.

2) Your ticket is cancelled for JourneyDate:09/01/2022, Tripcode:2045NAGOOT,...
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R
rajeshkanna7
from Chennai, Tamil Nadu
Jan 8, 2022
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Booking failed, Confirmation after 2 hrs

I tried booking my online ticket from Chennai to Karaikudi on 7 pm. The website showed error message after paying. However amount was deducted
on 7:01 pm, but there was no confirmation message whatsoever until 8:47 pm. Assuming I wil get a refund, I have boarded another bus unreserved on 8:15. There was no message, no email. Nothing to confirm my booking!. But they are fine with deducting the money first from my bank....
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D
Dhinukutty
Jan 8, 2022
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Point to point bus not following rules.

Dear Sir/Madam,
I'm travelling from Hosur to Salem in a 1 to 1 bus which is traveling between the points. The bus conductor collected price for 1 to 1 fair. But the bus went to Krishnagiri bus stand which was not supposed to do. Asking this, he replied that his superior asked him to do so. My point is, they should've informed us in the Hosur bus stand but they didn't. And the should've collected normal fair for this route which also...
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D
Divakar Krishnan
Jan 8, 2022
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Complaint for bus late

Address:Annappan pettai,andar mulli pallam post

Dear sir,
All buses arriving in our town do not arrive on time as scheduled by the Department of Transportation.
So the public is very vulnerable.
I therefore humbly request you to accept this complaint and take action as soon as possible...
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D
Deepika Chinni
Jan 7, 2022
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Conductor and driver

Address:17/a,nerkumdram

As per government rules they both are not wearing mask and they fully loaded the bus and not as like 50 percentage of passengers, please consider this as my request...
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On 06/01/22, I tried to book 3 tickets from Tambaram to Salem in SETC. Amount Rs.1060 has been debited from my account but ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. TNSTC Mail Id: [protected]@gmail.com

Regards, Aswin

P2A/[protected]KVB...
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Respected Sir/Madam on 2018 The hiked price for Devakottai karaikudi &karaikudi Devakottai is on government bus 17 Rs And pvt Bus 15Rs Bus And miniumum charge is 10 Rs Due To Under groud Drainage is Project is going on last 2 years the buses are Run Anonther way 7kms extra to reach karaikudi and Devakottai.Now 90% o[censored]nderground drainage work finished And all the buses are Runs in Old Way But they are not reduce the fare. So i kindly request...
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M
msk52095
from Bhusawal, Maharashtra
Jan 6, 2022
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Parking of BUS at Terminal at Multiple Roads culmination junction.

Good Morning.

I am a Senior Citizen staying at Sriram Nagar ( Eswar Nagar ) Chettipalayam Road Podanur.

This mail is sent as a last resort to get a long time issue resolved.

This is a grievance pertaining to the Bus No 4 R/ S which runs between Eswar Nagar to Kathirnaickenpalayam ( beyond Thudiyalur).

The Morning Trip which terminates at Eswar Nagar Chettipalayam Road Podanur...
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A
Amrudha
from Kallakurichi, Tamil Nadu
Jan 4, 2022
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Bus pass missing

Address:12, North Street, kattuetaiyar Palayam, ulundurpet taluk, kallakurichi district-605751

எனது பெயர் செல்வி ஜெயகுமார். நான் கள்ளக்குறிச்சி மாவட்டத்தில் வசித்து வருகின்றேன். 02.01.2022 அன்று கள்ளக்குறிச்சிக்கு பேருந்தில் பயணித்த போது எனது பஸ் பாஸ் தொலைந்து விட்டது....
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