Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Payment got succeeded but there is no booking happened. Kindly look into to this. Following are the
1. Transaction ID :[protected]
2. Transaction ID:[protected]
Sum of 395+395 = 790 kindly do the needful thank you.

பேருந்து‌செல்ல வேண்டிய ஊருக்கு போகாமல் வேறு ஊரீன் பெயர் வைத்து போகிறார்கள்.தடம்எண்14ஏ கரிசல்பட்டி இவர்கள் மீது கடும் நடவடிக்கை எடுக்க வேண்டும்.

Date 13/01/2021
Iam travelling in a government bus from Chennai to Salem …
Despite the Covid norms ..the bus which I travelled had more number of people than the Covid norms I.e to have only all the seats to be filled ..
That was not followed in the bus which I travelled ..
Which lead to too much overcrowding and chaos ..
The conductor is also allowing more passengers despite overcrowding.
This will lead to more spread of Covid variant omicron as it is already at its peak

My name, Sajin
I Book Bus ticket on 09/01/2022 (tnstc Official App) from Marthandam to Chennai, when I Book, payment are deducted from my account but ticket not booked yet some error shows but cash debited from my account.. so I wanted my cash refund to my account.If you see this mail you should reply me.
Total ticket cost : 785 Rupees

Once you develop the app or completely close the app. This app are many bugs more options not available, They find hard to check there are mobile charger are there or not on bus, ...

My mail id [protected]@gmail.com

Hii sir, I'm Sivakumar I plan my journey in[protected]Chennai to Madurai).so book the ticket in TNSTC amount will be debited in my account but ticket is not booked.amount not yet refund.

Sir, I am 09 Jan 2022 ( 21:10 hosur to Kovilpatti (booking ) money debited but not received ticket please refund my amount Rs. 620 ( UPI Ref no: Your a/c no. XXXXXXXXXX0035 is debited by Rs.620.00 (UPI Ref no[protected] SBI Bank. ( email ID: [protected]@gmail.com.( mobile number :[protected])

Mr.Santhosh a named bus driver who was driving tnstc deluxe bus vehicle No. TN38 N 3685 around 6.25pm at Thudiyalur bus stand. An old person named Mr. Kamalanathan (Rertd forest) who was crossing the road while the above mentioned bus coming on his way. He signelled to slow the bus as he unable to cross the road to be speed. But the above mentioned driver drove the vehicle ridiculously to clash with the pedistrain. He escaped narrowely from the collision. While asking about after crossing the road, he replied in a rude manner which was witnessed by many people at that time, We request you to take proper action against him, We look forward to receiving a prompt reply, Thank you
Cell: [protected]

To
The Branch Manager,
Cuddalore Branch,
Tamilnadu

Incident Date /Time : 11th Jan 2022, Time 9:02am

Dear Sir/Madam,

Town Bus No :4C(To Cuddalore), not stopped in the stopping Alapakkam Railway Gate today(11th Jan 2022), Time 9:02am.The bus is not too crowd, the driver not interested to stop in that stopping, he driven the bus very fastly.The particular bus stop having railway track, speed breakers.

Due to this issue I have reached my office 15Minutes late, half day salary(Rs.750-) will be deducted from my account.

Requesting you to take necessary action on driver and get the half day salary from driver.

Thanks & Best Regards,

P.Palaniyappan
Mob:[protected]

Hello,

I have booked ticket in SETC Bus on 9th jan-2022- sunday and a return ticket on 10th jan-2022- Monday.
Due to lockdown it's been cancelled as below :-

1) Your ticket is cancelled for JourneyDate:10/01/2022, Tripcode:1605OOTNAG, PNR:T34049672, Seat:12. Amount will be credited to your account/card within 15 working days.

2) Your ticket is cancelled for JourneyDate:09/01/2022, Tripcode:2045NAGOOT,...

I tried booking my online ticket from Chennai to Karaikudi on 7 pm. The website showed error message after paying. However amount was deducted
on 7:01 pm, but there was no confirmation message whatsoever until 8:47 pm. Assuming I wil get a refund, I have boarded another bus unreserved on 8:15. There was no message, no email. Nothing to confirm my booking!. But they are fine with deducting the money first from my bank.

Dear Sir/Madam,
I'm travelling from Hosur to Salem in a 1 to 1 bus which is traveling between the points. The bus conductor collected price for 1 to 1 fair. But the bus went to Krishnagiri bus stand which was not supposed to do. Asking this, he replied that his superior asked him to do so. My point is, they should've informed us in the Hosur bus stand but they didn't. And the should've collected normal fair for this route which also they didn't. Why should people pay for a premium fair and take a travel for normal route.
Bus registration number - TN29N2785.
Please take it as serious issue and do the needful on top priority.

Dear sir,
All buses arriving in our town do not arrive on time as scheduled by the Department of Transportation.
So the public is very vulnerable.
I therefore humbly request you to accept this complaint and take action as soon as possible

As per government rules they both are not wearing mask and they fully loaded the bus and not as like 50 percentage of passengers, please consider this as my request

On 06/01/22, I tried to book 3 tickets from Tambaram to Salem in SETC. Amount Rs.1060 has been debited from my account but ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. TNSTC Mail Id: [protected]@gmail.com

Regards, Aswin

P2A/[protected]KVB

Respected Sir/Madam on 2018 The hiked price for Devakottai karaikudi &karaikudi Devakottai is on government bus 17 Rs And pvt Bus 15Rs Bus And miniumum charge is 10 Rs Due To Under groud Drainage is Project is going on last 2 years the buses are Run Anonther way 7kms extra to reach karaikudi and Devakottai.Now 90% o[censored]nderground drainage work finished And all the buses are Runs in Old Way But they are not reduce the fare. So i kindly request to take a action to reduce a fare Thanking you

Good Morning.

I am a Senior Citizen staying at Sriram Nagar ( Eswar Nagar ) Chettipalayam Road Podanur.

This mail is sent as a last resort to get a long time issue resolved.

This is a grievance pertaining to the Bus No 4 R/ S which runs between Eswar Nagar to Kathirnaickenpalayam ( beyond Thudiyalur).

The Morning Trip which terminates at Eswar Nagar Chettipalayam Road Podanur is terminated at Balaji Bakery at the entrance to Sriram Nagar Chettipalayam Road Podanur with the Driver parking the vehicle on the main Road and they leave the vehicle there and go for breakfast to Konar Mess at the location.

Inspite of repeated reminders to park the vehicle at the terminus point ( a little farther near Hotel Poongodi ) or at the opposite Bus Stop at location, the crew does not heed to the request .

Similarly since the vehicle is parked at the location, being a terminus, some citizens take to the freedom of being seated in the parked vehicle as the Bus is ready for its next trip starting from the Terminus ( of Eswar Nagar Chettipalayam Road Podanur) to its next destination. The crew object to this stating that the citizens need to get down and board the bus at the opposite location which is the Bus Stop.

The argument is agreed. But the Crew does not have the right to park the Bus on the Main Road, which is a crucial junction and being a multi roads culminating point, parking a vehicle near a Bakery ( adjacent to their breakfast location/ hotel ) for the convenience of the Crew is also an offence, which needs to be viewed seriously.

The Crew may kindly be advised suitably in the matter to

a. Stop immediately, the parking of the vehicle in front of Balaji Bakery at Sriram Nagar Chettipalayam Road Podanur
b. Avoid the problems created by the Public Transport carrier being parked at a multi roads converging point and accidents happening there
c. Get the vehicle Parked at the terminal point and facilitate the general public board the vehicle and be comfortably seated until the crew finish the breakfast at the hotel just opposite the parking lot which is at only a small walking distance.
d. Immediately ensure compliance of the request, which has been given a scant respect by the Crew of 4 R/ S Route Number operating from Eswar Nagar Chettipalayam Road Podanur ( especially at peak hour / Busy Hour of the starting time of 9 AM ) to Kathirnaickenpalayam beyond Thudiyalur.

The inconvenience caused by this communication is regretted Sir.

Can we have your kind attention to the matter and look forward to your favourable reply in the matter.

Suresh Kumar M
Mobile : [protected]

எனது பெயர் செல்வி ஜெயகுமார். நான் கள்ளக்குறிச்சி மாவட்டத்தில் வசித்து வருகின்றேன். 02.01.2022 அன்று கள்ளக்குறிச்சிக்கு பேருந்தில் பயணித்த போது எனது பஸ் பாஸ் தொலைந்து விட்டது. எனது பாஷை கண்டுபிடித்து தருமாறு தங்களை தாழ்மையுடன் கேட்டுக்கொள்கிறேன்.

On 04/01/2022, I tried to book a ticket from Chennai to Velankanni in SETC. Amount Rs.510 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB16009401 Please resolve this complaint and refund the amount as soon as possible. TNSTC Mail Id: [protected]@gmail.com
Phone number:[protected]
Regards, Gokul M

On 04/01/2022, I try to book a bus ticket from Chennai to velankanni using credit card, the amont of Rs:510.00 is deducted from credit card. But ticket is not generated.
Journey date 12/01/2022
Mail id: [protected]@gmail.com
Phone : [protected]

I have travelled from madurai to sattur and I was taken my laptop from my on tirumanglam due to offical reports to send immediately basis, but same time while opening my laptop conductor came to me asked for ticket I have informed I was taken ticket form madurai mattuthavani, he said I asked for lap top lauggege ticket

I asked him those products not then 5 kg above why u asking me for lauggaege ticket ( even I have used mini laptop which is 1.800 gm )

He not at explain any thing, but saying that to get out of from bus orelse take ticket

I have request to explain what is the process & procedure but he keep on telling that get out from bus

Am not noticed bus number & because lots office call in bus, , here I have to metion this also as per his said electronic materials not to take in bus ...then what's abt mobile he said that also not to take ...I said then all r using mobile now days ) how would able to charge for that

Finally I have more disappointed and relaxing my self and sir, go and see as ur duty am not take mobile also

Note :- due to my offical reports I have opened my laptop within 2 min this above explained happen

Note 2:-- if gov conductor following roles properly ... conductor not weard ask

And while giveing tickets he used to touch tongue taking out every tickets ??? Am not ready take video at the time

Still am from them they aksing rules and regulations am following already mask, social distance etc ..
I will capture all without mask conductor and make file and give justice court

My mobile number [protected]

I will try catch the bus in 2 month in we time ... 7.50 pm to 8.00 pm and reached sattur 9.55 pm