Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

As there is no sufficient buses in route no:101 from poonamalle to thiruvottiyur and from thiruvottiyur to poonamalle. We are suffering daily as we are waiting for more than an hour in the bus stand for the buses. Due to insufficient buses in this route most of the buses are crowded. So please arrange more number of buses (route no:101) in this route.
Thank you.

All busses are not come to new bus stand. Conductors step down passengers in old bus stand night time it's very pathetic to come new bus stand to get bus to kanchipuram. No bus available to kanchipuram in old bus stand. Please help to touch new bus stand. Thank you

I am from virudhunagar.There is no seperate bus from Madurai to virudhunagar like Madurai to dindigul .Kovilpatti bus also having stop in between new and old bus stand which is not near to both bus stands.virudhunagar passengers not allowed to travel in Tirunelveli and nagarkovil buses from Madurai.virudhunagar is a head quarters of our district .but since my school days it was not changed .in late night time also they have stopped in collector office only .as a woman how can I come into virudhunagar.new bus stand also still not functioning.kindly take action

Sir IA M waiting 3hours for bus, at kumbakonam to chennai, approximately 700 members waiting for bus 9.00pm still people's are waiting for bus, please arrange maximum buses for night time

ஐயா, வணக்கம்,
நான் தினமும் பணிக்கு சென்று வர கடலூர் பண்ருட்டி (பாலூர், திருவந்திபுரமà...⇄

Sir/Madam,
Hope you are doing well.
Thisis rajesh from Mathur-Tamilnadu. This complaint about conductor refused to stop at Mathur bus stand and stated that bus was not going to mathur bus stand and it was going by-pass.
Due to my personal work I went chennai and retired back at Thiruvannamalai at 8.30 pm and I was waiting for Bangalore bus or Hosur bus. In Bangalore bus conductor stated that go for hosur bus and you have to wait for till hosur bus arrives and stated that will go by pass and I asked him to stop at by pass and he refused and stated that go for hosur bus.
1.why mathur stop was not there for passengers. I kep seat and seated in some place and stated that to leave from bus.
2.some passenger asked to stop at uthangarai and he stated that to wait once Bangalore passenger occupies in seats.
Why this much of partiality for passenger.
3.Mathur is being the stop and not going some buses to bus stand at night times.
Kindly find the bus details below:-
TN25 N0603
Date:12.12.2021

I traveled from Gandhipuram ( Coimbatore, Tamilnadu) to Cheranmanagar today 11/12/2021 evening about 2:30 pm in a bus number 68 and the conductor made inappropriate comments about my dress in front of all the passengers though I was travelling with my husband he commented on the relationship status which hurt me a lot. I would like to notify that we are a Srilankan couple and our dressing sense does vary from the local public. My husband who arrived in India last 23rd was very upset about the way foreigners are treated in local transportation in India. Hope you would give me a reply on the action taken on this issue.

Really it's very pathetic very worst bus. I travelled PNR T33791343 route no 664UD 9.15 pm TN01AN1119 coimbatore to nagercoil. Actually i booked through online and website shows that new bus image but physically its very worst seat condition and worst windows. From coimbatore to nagercoil average 10hrs long journey but the condition of bus is very poor. Most of the buses are replaced only coimbatore to nagercoil buses not yet

I used to travel from Chengalpattu tollgate to sothupakkam for wedding reception on last Tuesday night 07-12-21 around 7pm. While bording I asked to the bus conductor the Bus will stop on the that station or not. He ensuring it will stops. After boarded me and wife after crossing Chengalpattu he gives me ticket for travel. And said bus will be not stopped that station and get down on melmaruvathor. I stunned because before boarding I asked 6 more buses will stop or not on sothupakkam station due to we kept my children home alone.to reach home earlier.he very desappointed me also put me in stressed.
My humble request is for the revenue of transportation don't play with passenger life. And train the conductor how treat a citizen's. Also take necessary action on him. I attached the bus conductor image for reference. And the bus number is TN21N1667.

On 11/12/2021, I tried to book 2 tickets from Nagercoil to Chennai in SETC. Amount Rs.1500 has been debited from my account but ticket was not booked. Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Stephysm Mail Id: [protected]@gmail.com Regards, Stephy

On 11th December 2021, at 7'10 am the driver who drove the bus to Melmidalam from Marthandam didn't allow the 2 women passengers onboard, saying the bus wouldn't go to their destination, even when the bus go through their destination and bus was so empty. Please take necessary action against this kind of activities.

We book 10.45 pm non ac sleeper bus in koyembedu bus terminal three is delay in timing and alternate bus deployed for the Bangalore travel with old bus, because we feel inconvenience in the entire travel, if the alternate deploy means the same kind of bus need be there but we got an normal semi sleeper bus. We spent high spare and service is very annoyed.

வணக்கம் ஐயா, 9/12/2021, நேற்று மாலை 4.30 மணிக்கு நானும் என் தோழியும் சாராள் தக்கர் கல்லூரி அருகில் உள்ள பேருந்து நிலையத்தில் இராஜகோபாலபரமà¯�...⇄ த. நா 74, நா. 0871 இலவச பேருந்தில் பாளை பேருந்து நிலையம் செல்வதற்காக ஏறிணோம். அதில் நடத்துனர் எங்களிடம் காசு வசூலித்தார். இது இலவச பேருந்து இல்லையா ஏன் காசு என்று நான் பொருமையாக கேட்டதற்கு, அது என் இஷ்டம், என்று கூறி மிகவும் கடினமான வார்த்தைகள் கூறி எங்களை திட்டினார். ஐயா எனக்கு இலவச டிக்கெட் தர வேண்டியது தானே என்று கேட்டதற்கு, அது என் இஷ்டம் நீ எங்க வேண்டுமானாலும�...⇄ போய் சொல்லு என்று மிகவும் அலட்சியமாக பதில் கூறினார். நாங்கள் பாளை பேருந்து நிலையத்தில் இறங்கினோம். இறுதி வரை நடத்துனர் எங்களை கடினமான வார்த்தைகளை கூறி தீட்டினார். இலவச டிக்கெட் தராமல் பணமும் வசூலித்தார். தயவு செய்து நடத்துனர் மீது நடவடிக்கை எடுக்குமாறு வேண்டி கேட்டுக் கொள்கிறேன்.

Kadiyapadanam 14v bus is seen overspeed while I was waiting for the bus and it's not stopped since I was waving at it.somehow I noticed bus driver was speaking with phone while driving where approximately within 500 meter Stella Marys college was located.the driver is so dangerous.please take action against them. Thank you.

Sir/Madam,
This is to inform that 12X and 12 B buses arrives delayed to the respective stops. As a result bus gets crowded and passengers( students and employees) suffers a lot.
Therefore, I request you to take necessary action to provide frequent buses on time

Hello sir my name is jaikar from chennai arumbakkam. Now I am traveling from redhills bus terminus to gummudipoondi pethikuppam bus stand in cmbt to nellore bus. Bus number is TN-21 N1850 SC:41+2, I asked ticket to gummudipoondi gate bus stop ticket, conductor asked me Rs.50. Daily I am travelling by AC bus ticket around Rs.45 and normal bus by 35. Gummudipoondi is Rs.25. I want to know why he asked me extra charges and is it any special is there in this bus than the AC bus. I couldn't understand why you people steeling people's money. All you people's are public servant only know. My mobile number is [protected]

I'm from andhiyur to chennai bus coming erode on 7.30 but bus didn't move 8.40 but bus timing on 8.15 I'm waiting on more than one and half hour

Free ticket buses for ladies is implemented by Tamil Nadu Government. However, this bus conductor charged me a ticket price for my travel despite questioning.
Bus no. TN - 01N - 9634
TRI 3325

After the byepass has be put on ij Salem valapady .none of the govt buses goes inside valapady town after 9 PM... People are waiting a longer time in Salem bus stand to get local bus which goes inside the town.

Requesting tnstc officers to check this and help the public ...as in late night people are struggling a lot with transportation even though the town is situated near NH.

There is AC Sleeper/Seater bus available from Pudukottai to Chennai. But this bus is not listed in Tnstc website.

When we go and enquire in office, Vinoth the incharger charges 890 rs for a ticket and just notes down the passenger name.he dont give ticket.

Could you please take some action and provide online booking facility for this bus .

Thanks