Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Raguram bus from Tiruvannamalai to kalakurichi route bus.I am disappointed in bus driver and the conductor on arrogance behaviour towards me as a women.They asked me to get down from the bus and take another bus when I about to take ticket for vanapuram place Eve though the bus is half empty.I was not feeling well to stand.Need nesaccary action to be taken on both driver and the conductor.

Hi,
I tried to book ticket in tnstc website from CHIDAMBARAM to CHENNAI on 23rd Oct.
During transaction, I choose UPI to make payment, and my money(Rs. 290) got debited but seat not booked.

UTR:[protected]
Transaction ID: T2310141330219449951807
Collect Id: ICI9cc129d[protected]a26db[protected]

Request you to help to get a refund

Thanks

In every bus I saw so many passengers leave the rupees from 1 to 9. Why they all conductors taking money from passengers.
They are not giving the proper change to anyone

Dear Team,

Just now I tried to board Salem to Coimbatore bus to alight at my dropping point Avinashi bus stand.

There are many buses. I have asked conductor at one bus whether this bus goes to Avinashi or not. He rudely behaved at me as "all buses go everywhere, am I have to tell you this detail, get away. " in very harsh manner. Then he told me to board bus near to me which is Point to Point bus which does not enter into the Avinashi bus stand. What a hell mindset he has. Really frustrated. Please take necessary action immediately on him.

Details :
Bus number : TN 30 N 2038
Bus departure time from Salem : 16:00 hrs (04:00 PM)
Date : 12 October. 2023

Thanks

On 11/10/2023, I tried to book a bus ticket from Salem to Nagercoil vadacherry in SETC. Amount Rs.540/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 11/10/2023
OB No : OB24986798
Amount : Rs.540 /-

My Email ID : [protected]@gmail.com
Mobile No : [protected]

I have travelled from Tirunelveli to Sriviliputhur recently. While I return the bus I took at Sriviliputhur around 12:30. It was running very slow and stopped at all stops. Atleast this is acceptable as there are passengers from rural villages. But the driver stopped at rajapalayam for lunch and took break as 30mins. Almost 45 passengers in the bus was sitting at hot sun. Before dropping for lunch conductor didn't even inform the time for break. And later again they stopped for 15 mins at sankarankoil. Totally unfair. When a passenger asked conductor about such delay he started arguing and said that the government instruction is like that. I really appreciate for such a good higher official for maintaining such a discipline in their organisation.

Subject: Complaint Regarding Unsuccessful Bus Ticket Booking

Dear SETC Customer Support,
I am writing to report an issue I encountered while attempting to book 5 bus tickets from Chennai to Salem from TNSTC official website on 28/09/2023. I logged in as a Guest user since I do not have an SETC user account. Unfortunately, although the amount of Rs.2560/- was debited from my bank account, the ticket was not successfully booked. I kindly request your assistance in resolving this matter promptly and refunding the debited amount.

Below are the details of the transaction:
- Booking Date: 28/09/2023
- OB No: OB24716100
- Amount: Rs.2560/-
- My Email ID: [protected]@gmail.com
- Mobile No: [protected]

I would greatly appreciate your prompt attention to this issue and a timely resolution. Please do not hesitate to contact me at the provided email address or mobile number if you require any further information or clarification.

Thank you for your assistance.

Sincerely,
E.Suvaathii

I would like to let you know that on 27/09/2023 I tried to book ticket through https://www.tnstc.in/

My OB ref no. is OB24690728

My amount got debited through hdfc bank, but the ticket was not booked. I lost Rs. 2375.

Please do the needful.

Thanks
Shirly.

Hi,

I have booked a ticket from Tirunelveli to Chennai via Madurai and the bus timing is at 19.30 PM on Oct 3rd, 2023. My transaction is done through the UPI QR code from the website through my Paytm app. My Money is debited from my account and I have received no ticket. The website shows an NGIX error. Currently, I have booked an expensive private bus for my travel because my ticket is not being received. Kindly help to get back my rs 740 which I paid for the TNSTC website.
I have called multiple helplines but it's not working. I can share my transaction id if needed.

Personal details
Name: Manikandan
Email: manikandan.[protected]@gmail.com
UPI ref :[protected]
Amount : rs 740

Transaction ID is[protected]

Hi,

I had made a transaction of Rs.520 for a travel from Bengaluru to Coimbatore as on 2nd October 2023. It was a UPI transaction which shows successful in my Mobile and the money is debited. However, the ticket status shows failed and the Ticket is not booked. The Helpdesk numbers which are added in the site are not even working and the Site quality is too low.
Please check on this and kindly help me with the Refund initiaition to my bank account
UPI Reference ID[protected]

Hello Sir,
I am just now boarding a bus from Cuddalore to Chennai via tindivanam on Oct 2 2023. I had boarded the bus from Cuddalore bus stand. When the bus came the bus was almost full, when asked with driver\conductor they mentioned that the bus is occupied from Cuddalore bus depot. I am waiting in the bus stand for 1.5hrs and there was no bus in my route and even when it comes to its starting position I e., Cuddalore bus stand it was already full.

Can you please take a look into the matter and restrict the bus from picking passengers from bus depot. If not please do let us know we will also board the bus from bus depot rather than wasting time in bus stand.

On 27/09/2023, I tried to book 1 ticket from Tirunelveli to Coimbatore in SETC. Amount Rs.435 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB24700113 Please resolve this complaint and refund the amount as soon as possible. TNSTC username: Arulmozhi Rathiga Devi Mail Id:[protected]@gmail.com Regards

Am lokesh today morning 8.40am[protected] started traveling from kanchipuram to sriperumbudur ticket spare 36 only conductor giving 40 rs ticket vehicle number Tn25-N 0544 tiruvanamalai branch & cheyyar division and driver speaking unparlimentry

I tried to book 2 bus tickets from thiruvotriyur to velankanni trip code 2015TIIVEA..on.25.09.2023..from my mobikwik wallet. ..
Rs. 800 debited from my wallet ticket not booked. Wallet order id YMBK[protected]..tnstc O.B.ref .No OB24643970 kindly refund the amount Rs 800 to my mobikwik wallet

I tried to book 1 tickets from madurai to chennai in SETC. Amount Rs.505 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB24466444 Please resolve this complaint and refund the amount as soon as possible. MOB NO - [protected] Mail Id: [protected]@gmail.com Regards, Niranjan

I was booking a ticket from Coimbatore to Chennai from TNSTC app. The amount got deducted but I didn't received the ticket.
My upi reference ID is[protected]

Hi Team,

We have booked the bus ticket for 29th September from BANGALORE TO PUDUCHERRY in Trip code : 2100BANPUU, Route no : 623

Amount has been debited from our credit card but we did not receive any ticket confirmation.

Kindly look into this issue and provide resolution as soon as possible

Made a ticket booking.
Amount got debited but ticket not booked. Hence, refund is needed.

Kindly check and do the needful ASAP.

Transaction number:
0000232530770000232530775442

Date of transaction:
10/09/23

Amount:
6400

I'm Tushar Ravindra Chichkhede, I work in Nuclear Power corporation of India (NPCIL). Madras Atomic power Station. I was traveling from kalpakkam to Guindy & i lost my brown backpack in the bus
.I sat at kalpakkam ECR bus stop at 2:20 pm and arrived at Guindy bus stop at 4:00 pm. on 08/09/2023 and bus no is 719786.
.Please help me in locating my backpack
.I'm having my NPCIL id card & Mobile phone in backpack