Tamil Nadu State Transport Corporation [TNSTC] — Complaint regarding violation of rules by bus conductor and TNsTC

Address:Chennai, Tamilnadu

Date: 19-Oct-2020 Bus No. TN23N2559 departed at 4PM from Chennai MGR bus terminal. From Chennai MGR CMBT bus stand to Hosur. This is a deluxe bus which supposed to operate by stopping at specific important bus terminals.
When the bus started from Chennai the seats were 60% full.
But, In this bus the conductor didn’t follow the bus stop rules and he stopped, boarded and dropped people at about 12 stops before reaching vellore itself and allowed more than 20 passengers by stand ( most of the people are not traveling between main bus stops, they are getting in Andy dropping off at local stops like local buses). Most importantly this act by conductor forced people to not to follow and violate the social distancing norms mentioned by the TN health department and also I believe there should be some rules for stops considering journey duration and passengers safety as well.
Attached the bus picture, journey tickets and passengers crows pictures.

Considering people safety and about the society in this pandemic situation, Strict action has to be taken to avoid these kind of violations in the future
+4 photos
Was this information helpful?
No (0)
Yes (0)
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Oct 19, 2020
Updated by Kavibharathi R
New complaint 19-Oct-2020
Oct 19, 2020
Updated by Kavibharathi R
Stopped and dropped passengers at kaveripattanam.
This is not some bus terminus where this bus supposed to drop passengers.
Oct 19, 2020
Updated by Kavibharathi R
Again stopped and boarded passengers in the middle of the highway at place next to palar bridge near arcot junction.
Complaint comments 

Comments

DATE:26/10/2022 - (08:13:18)
BUS NO:TN 45 N 3856
Manapparai to Trichy
Conductor name :Ramamurthy
Driver name:Muthukrishnen
I bought a ticket for Rs.33 rupees (20+10+3) while going from (Manapparai to Trichy) . The conductor (Ramamurthy) argued that you only paid 13 rupees, give 20 rupees again. I was a college student and could not argue with him. I lost 20 rupees. Those traveling there know that I paid Rs.33. But he didn't accept it and took 20 rupees more from me. He refused to give the remaining change to some of my fellow passengers. His name is not on his uniform. When I asked the driver what was the conductor's name, he said, “Can't tell the conductor's name, what can you do.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tamil Nadu State Transport Corporation [TNSTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    4182
    Pending
    0
    Resolved
    324
    Tamil Nadu State Transport Corporation [TNSTC] Address
    Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002
    View all Tamil Nadu State Transport Corporation [TNSTC] contact information