Tamil Nadu State Transport Corporation [TNSTC] — Day to-day chengalpattu to tiruvallur bus not taken in right time morning 4.30am to 5.30 am

Dear sir,
I am workking in irugkattu tottai sipcot. So i go to daily sriperumathur
I watting daily monning 4.30am at chengalpattu bus stand. The 82c bus comming daily irregular time (4.30, 4.50.5.15. And 5.30 am) the four time b
Us not takken right time. If the bus will come right time but the conductor not come. He comes daily minimum 10 mints late so many workking people daily face to very dificult this problem sir, time keeper allso not respans please consider this porblem sir. Please...
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I traveled from Pondicherry to Chennai airport on 328934 ticket no.at 22.4 0.34 hr
Three tickets I carried 15kg two suitcases and 7 kg bag one.i was asked to luggage charge Rs.48. where as same tnstc kumbakonam had not changed any thing..
Please inform me luggage rules and refund Rs 48
Thanks

Respected Sir/ Mam
I am working in Sriperumbudur. My office time is 8.30 to 4 pm .
So i daily use the public transport Root number 82 C ( from Chengalpattu to Thiruvallur)
I reached everyday at 6.40 am in Chengalpattu bus stand. The bus timing is 6.50am, 7.05am and 7.30 am. ( In the mean time some private transport buses also there) .
Now a days the 82c bus comming daily in irregular time. Some times buses in the bus stand without Driver and conductor. Sometime no buses during 6.50 am to 7.30 am.
Plenty of peoples working inbetween Chengalpattu to Sriperumbudur. Every one was suffered this bus issue . Most of them working in a privet sector including me. Every day we faced lot of problems for this bus issue. Unwanted stress is also there.
So kindly take the necessary action and do the needful .
Thank you

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