Tamil Nadu State Transport Corporation [TNSTC] — luggage charges non standard

I am travelling in bus no 221 from central to kelambakkam... I am carrying a mini trolley bag which will fit in the cabin and less than 4 kgs... He charged a luggage charges from me. I am travelling with this bag every month for the last 2 years and no one asked for luggage charges. He has collected the money and also very rude to the passengers. Do you have any specific description in the bus which consider as luggage and which are not. Travel date 15th march 2019. Cdj0009 tn-01n-9789.
I am ready to pay for luggage charges provided it is standard for all the buses and specifics are given inside the bus. One bus charging and another do not is not correct.
Was this information helpful?
No (1)
Yes (7)
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I am native of a village near harur which is 50 km from Salem.previously During festival time we can't find buses but now it is hard to find bus for harur I we ask the tnstc persons their answer is not in proper manner

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tamil Nadu State Transport Corporation [TNSTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    4182
    Pending
    0
    Resolved
    324
    Tamil Nadu State Transport Corporation [TNSTC] Address
    Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002
    View all Tamil Nadu State Transport Corporation [TNSTC] contact information