[Resolved]  Tamil Nadu State Transport Corporation [TNSTC] — Request for Refund - Bus Ticket Booking Failed Once the payment was done

Address:State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

On 30/10/2020, I tried to book a bus ticket from Chennai to Salem in SETC. Amount Rs.1145/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 30/10/2020
OB No : OB14759948
Amount : Rs.1145 /-

My Email ID : [protected]@gmail.com
Mobile No : [protected]
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Nov 1, 2020
Complaint marked as Resolved 
Amout has been refunded by TNSTC after 2 days. Thanks for your help. I'm happy now.
Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I tried to book a ticket from neyveli to chennai twice. Firrst time the payment has not been done, so the booking was failed
Second time I did the payment and the amount was debited, the webpage became blank and the status of booking became failed.Please rectify this problem and kindly refund the amount debited. The amount was rs.210
OB no. :OB14831302

Krithikkumar's reply, Oct 6, 2022
Refund aacha ?
On 06/10/2022 I tried to book a bus ticket from Ramanathapuram to Chennai in SETC. Amount Rs.575 has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 06/10/2022
OB No : OB19044964
Amount : Rs.575

My Email ID : [protected]@gmail.com
Mobile No : [protected]

While I was booking ticket and I paid using UPI and the amount got debited from my bank account but then after that the payment page got disappeared in setc Website. I have attached the transaction receipt.

Again I tried to book ticket now. Amount got debited but ticket wasn't booked.

I tried to book 2 times from Nagapattinam to Vallioor but two times it will be failed amount will be debited In my account when I get my refund

I tried to book 2 times but two times it will be failed amount will be debited In my account when I get my refund

On 23/01/2023, I tried to book 1 ticket from Tirunelveli to Pollachi in SETC. Amount Rs.390 has been debited from my account but ticket was not booked. TNSTC Reference Number: OB20659000 Please resolve this complaint and refund the amount as soon as possible

I hv tried to book ticket from chennai to karaikal for Rs. 1575. Payment was debited but the booking page was suddenly disappeared while processing ticket. Tickets were not booked and reference number also not generated. Pls help me

User id [protected]@gmail.com
Phone number [protected]

On 25/02/2023, I tried to book a bus ticket from Theni to Chennai in SETC. Amount Rs.555/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did login with Guest account as I don't have any SETC user account.

Booking Date : 26/02/2023
Bus Ultra Deluxe
Departure time from Theni :19:50
Trip Number: 1900CBACHE

Amount : Rs.555/-

My Email ID : [protected]@gmail.[protected]@gmail.com
Mobile No : [protected]

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    Tamil Nadu State Transport Corporation [TNSTC] Address
    Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002
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