[Resolved] Tanishq — chb/cm/3365

vaadiii

from Gagret, Himachal Pradesh

Address:	Chandigarh, Chandigarh
Website:	www.tanishque.co.in

I purchased a bangle (Product code:512017vejriaoo-bangles) yesterday.net weight of the bangle is 27.765grams.
Today morning when i wore it within 10mins. I realized that that it is not possible to wear it any more cause its edges on a joint are hurting continuously.
For me it is not possible to come immediately for repair but i hope it will be repaired on my next visit without any charges because it's none of my fault.

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Sep 4, 2018

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Jul 26, 2018

Titan Company Customer Care's response Dear Sir,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

Jul 26, 2018

Updated by vaadiii Thanks and here are my contact numbers
[protected]
[protected]
email. I'd
[protected]@gmail.com