Tanishq — Faulty design of diamond bali

Address:

400016

Dear sir
I am regular costumer of tanishq for more than 10 years

My customer id no is[protected]
My registered mobile no is — [protected]

I have purchased diamond bali from
Your thane showroom in the year 2015
(Photo attached)
After purchasing i found that the clip of
The bali is very loose and the earring comes out very easily. Immediately i complained to your thane shop and
Ubsequently to bandra (Carter rd) shop from where i usually buy.
Every time your salesmen did some small adjustment and told me that now it is fine. I was never satisfied with their work but could not find better solution than the adjustments made by your team. I must have had it adjusted at least 5 to 6 times.
Now, unfortunately 10 days ago i lost one earring which fell down from my ear.

I request you to look into this matter and provide me a replacement piece as i am a loyal customer with tanishq.


Thanking you

Swati kulkarni