Tanishq — for cheating customer

Address:Hathua market , Tanishq, Patna, Bihar, 800003
Website:wwwtanishq .com (tata product)

I bought bangle set from tanishq in my wedding. After 1 month when i wore it in one function i realise that it's size is small, so i told my in-law to change it but when went for exchanging the size, tanishq employees has deducted full making charge and gst. When we bought new one they have charged approx 12000 more making charge than the previous one i. E approx 42400. Previous making charge and gst was approx 31000 but when we bought new one they charged 42400. It's really a fraud company. Just on one bangle they have charged so high that's making charge. If we will go for sell it again i will receive zero making charge. My name is suruchi and yesterday this happened 0n 2nd february 2020. I will never buy an jewelry from tanishq. I was regular customer but with regular customer he behaved like this.
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Titan Company customer support has been notified about the posted complaint.
Feb 03, 2020
Updated by Suruchi Sonal
My father in-law's name is Chakreshwar Sharma and in every wedding of his son, he used to buy all jewellery from Tanishq i.e 9 -10 lakhs jewellery.
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Still I didn't get any reply . You challenge to satisfy your customer but sorry to say you don't take any steps towards your customer satisfaction . You keep your making charge on basis of you high profit .you make your customer fool in terms of making charge . Every time you are increasing 5000 extra in making charge . Please look into it otherwise it's reputation will go down . You don't have any right to cheat your customer.

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