[Resolved] Tanishq — gold chain- 22k | |||||
Got a 22k gold chain on 14th aug by exchanging 19gm chain of tanishq product & 6 gms of other shop gold, additionally paid 9k. Chain broke within 4 days of purchase & we replaced with new chain which they billed for a non market gold price of 3708. If product is defective, why it should be for customers purchase?. And how they are cheating marking product price as 3708? Was this information helpful? | |||||
Sep 28, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Aug 28, 2019 Titan Company Customer Care's response Dear Niru, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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