[Resolved] Tanishq — gold chain | |||||
I bought a gold chain (Rhodium polish) worth rs. 19, 000/- from tanishq store located at sec-18, noida in 2013. When i went to exchange it under the old gold exchange scheme in the month of june 2017, i was astonished when the tansihq staff informed that the chain is artificial. The staff was able to easily locate purchase details but insisted that it was not gold. Was this information helpful? | |||||
Aug 25, 2017 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Jul 25, 2017 Titan Company Customer Care's response Dear Rekha, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||||
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+91 80 6660 9028
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3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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