[Resolved] Tanishq — gold rates | |||||
Hello sir/madam, As i understand, gold rates for 22 and 24 carat gold is declared by government everyday. The same is also displayed in newspapers on the money /market page. My querry is - can the different stores have a different rate on the same day. E. G on 28-07-19, the rate displayed by tanishq stores at dwarka was rs.34, 700/- while that at the senco stores at dwarka was rs. 33, 054/-. The gold rate in papers was rs. 33, 400/- Why so much of difference? Are the stores allowed to operate at different rates? If so, should they not declare that they are deviating from the government's rate! I shall be thankful for above information or guidance towards the relevant agency which can resolve my doubt. Kind regards and thanks in advance Virendra gupta Ps invoice no. Dwr/cm/5607 dt[protected]:52 pm Was this information helpful? | |||||
Aug 31, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Jul 31, 2019 Titan Company Customer Care's response Dear Virendra, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||||
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Payment of instalment of Golden harvest. The payment was done be before due date but was refunded back after a week. Again the payment was done and was refunded back after 5 days. Despite payment made a reminder was sent by tanishq regarding payment not done. Today once again tried payment and money also deducted please rectify ur payment app .
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