[Resolved] Tanishq — jewellery

Rajkumari Ramrakhyani

from Vasai-Virar, Maharashtra

Address:

Pune, Maharashtra, 411017

I have already lodged a complainer over customer care number but no response.
Such a pathtiec service tanshiq offers. It's just a brand name service is not worth
Tanshiq has cheated me.
I ordered bangle set to increase size and as well weight, but bangle was made in big size but know same weight. That really made me in shock, that bangles was ordered for my wedding.
Again at same time i ordered 2 finger rings and increase weight, but rings was made in similar pattern but not same which i selected
Also one finger got broken at time of trial

Tanshiq refused to make refund such a unexpected behavior will never ever reccomend friends and relatives for tanshiq

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Dec 13, 2018

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Nov 11, 2018

Updated by Rajkumari Ramrakhyani Tanshiq is not good at all at customize
They don't know customer satisfaction stF executive also are not able to good service and attend customer

Verified Support

Nov 12, 2018

Titan Company Customer Care's response Dear Rajkumari,

Steve here from the Customer Relations team. Always here to help!

We understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we want to reach out to you.
Could you please share your phone number or email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

Nov 14, 2018

Updated by Rajkumari Ramrakhyani Phone [protected]
Email [protected]@gmail.com
I have already given a call to customer care but no response it's been 2 weeks now . Tanshiq is money oriented but a customer orientated worst experience of my life

Nov 14, 2018

Updated by Rajkumari Ramrakhyani Not at all cutomer orientated, you cheat your customer