[Resolved] Tanishq — misleading information to sell product - led to financial loss | |||||
On 25 apr 2019, i went to tanishq, pimpri (Pune) showroom and i was shown a diamond necklace falsifying a discount as 25% and asked to book with 25% of the total cost. On 29 apr, i again went to the showroom to exchange the product with something else but i was made to convince that the necklace was the best at that discount and i should freeze the gold rate by paying 50% of the total cost through "airpay link", so i would be left with only 25% of the remaining amount. But after i paid the 50% of the amount, i was informed that there have been some miscalculation by the staff of tanishq and the actual discount is only 20%. This is a plain cheating of customers. I thought of it as a good deal and investment so broke (Pre-closure) my fd and suffered a financial loss too.in addition, the amount (381000/-) is still pending with tanishq for which i could have earned interest had it been in my savings. The incident has put a bad impression of tanishq and it's staff in my mind and will always be a sour experience. Was this information helpful? | |||||
Jun 5, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support May 04, 2019 Titan Company Customer Care's response Dear Sushil, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced. Kindly mail us at [protected]@titan.co.in with your copy of advance order receipt and your contact details, so that our relevant team can check and clarify. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||||
1 Comment | |||||
Comments
Wrong product delivered n fake company n no contact number given so hw to we call n not answer ur call after delivered ur product even not answer mi call also plz dont purchase on dis website dis one is fake company
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