[Resolved]  Tanishq — my car has bad hit due to negligence of tanishq staff

Address:

560102

Hi,
My name is sreepriya. I am a tanishq customer from past 16 plus years. Yest was the bitter exp i had at your tanishq kormangala store on my morning visit. On arrival at the store in my car, immediately the stuff who is responsible for valet parking took the car keys and asked me to goahead in the store stating he will takecare.in the process i handed over the keys and left thinking that the person will park my car immediately as per rule. But to my surprise wen i was in the store looking for the collection, ur store manager came and said that ur car got hit. This was a shock. I immediately ran and noticed that the person instead of parking my car after taking my car keys went ahead to service another customer leaving my car unattended and on road. Meanwhile my car ramped and went ahead hit a bolero. This has been a very negligent and irresponsible behaviour o[censored]r staff members for which i paid the penalty for. I had my own fight with bolero owner without my mistake. Tanishq management just took a back seat in entire scenario and played no role in taking the responsibility. There seem to b no human values and ethics left. I was at a big loss for no reason mentally and financially. I am writing this complaint so that it can be heard and taken care. I also claim compensation for my car repair which i am bearing becoz of someone’s mistake. I may have to go consumer court if this is unheard. Looking forward for ur support. Pics attached for your reference.