[Resolved] Tanishq — online payment not acknowledged | |||
My account no. Is pnd/11342286/2018. Scheme no. Is 10m. 1st inst. Was paid directly. 2nd inst. Was paid via tanishq app. It was acknowledged. 3rd inst. Was again paid via tanishq app. Ii was never acknowledged. Because of this lapse on your part i have unwillfully defaulted payment. And the responsibility must be borne by you. I would like to know the date of the instalment of rs. 5000.00 paid through your app. I have furnished proof of payment to tanishq pondicherry but they are simply evasive in their replies. I have also enclosed bank statement for the months of september and october for your reference. I trust you would do the needful at the earliest so as the missed amount may be credited to my account as november instalment. Thank you. Mrs. Chengol mary. [protected]@gmail.com [protected]. Was this information helpful? | |||
Dec 5, 2018 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support Nov 04, 2018 Titan Company Customer Care's response Dear Chengol Mary, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced. As per our records, your complaint was already registered with our social care team on 04/11/2018 and the ticket number is as follows :[protected]. Your ticket would be addressed & closed at the earliest. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
View all Titan Company contact information
Price - [protected]@ each
Total paid -₹3996
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-266-0123.
Sincerely,
Steve