Tanishq — Refund of double payment of Rs 122451/-

Hello i have purchased items from your store at sector 17 chandigarh Tanishq on 14.09.2024. The items i purchased were of Rs 122451/- but due to technical issue double payment got deducted from my account anf you have received double payment. For that i have complained on same day and they issued me enclosed refund note on monday but till date no amount has been credited back to my account. Why it is taking so long its already been 5 days. Please take it on urgent basis and refund my money today itself otherwise i have to approach consumer forum, police and social media for this.
I must say i am really disappointed with your services.