[Resolved]  Tanishq — Tkt[protected] refund delay

This is regarding my golden harvest a/c no.[protected] which was started on 26.04.2019 and regularly paid all the installments through online.
Due to personal need change; I opted for not to redeem the scheme and waited for withdrawal for 421 days. The 421 days completed on 22.06.2020.
I approached customer center on 10.06.2020 and no proper information received and later I connected with local branch over phone on 12.06.2020. I was told that the cheque will be provided to my house address without any further need of me connecting with Tanishq.
On 22.06.2020, I received communication on voucher and I reverted to inform that I opted for closer and withdrawing of my payment of 30k through TKT[protected] on 23.06.2020, I received a mail asking the details which I provided on the same day. Which stated within 12 days payment will be received. However, I did not receive any transaction and I further connected through TKT[protected]. I received a communication on 11.07.2020 staying delay and further 12 more days required for getting the process completed.
Collectively Tanishq has taken 21 days extra as of today after 421 days of scheme completion.
I have written back on 11.07.2020 to process my money return or else I shall be escalating the matter. However, no one has replied till date.

Here with I am escalating this matter now and waiting for action. Also, I expect suitable interest payment for the extra days elapsed. If needed; I am also ready to take this matter with consumer forum!!!
I leave it to the discretion of Tata and group for their quick reply and return of money.

TSN swamy
[protected]@gmail.com