[Resolved] Tanishq — wrong making charge | |||
Dear sir, I have purchase a gold ear rings from your bharuch showroom. We have see your advertisement with rs 199 making charge but your showroom charged rs. 595. I have watching your add with amitabh bachan. He has committed there is hesitation in your showroom about making charge but you have make fool. My mail id - [protected]@yahoo.co.in Mobile - [protected] Purchase date - 7/5/2019 Was this information helpful? | |||
Jun 10, 2019 Complaint marked as Resolved Titan Company customer support has been notified about the posted complaint. Verified Support May 10, 2019 Titan Company Customer Care's response Dear Banti, Steve here from the Customer Relations team. Always here to help! Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. The making charges in Tanishq starts from 8% and it varies for each jewelry based on its product complexity. Kindly mail us the details of Tanishq advertisement which was seen at [protected]@titan.co.in so that we can check and revert soon. We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected]. Sincerely, Steve | |||
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
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