Tapzo — amount deducted is not refunded

Two times I recharged my phone and once my relatives phone through bhim sbi pay.total amount of Rs.347 (111+125+111) has been deducted from ny account and shows all transactions as successful.but the phones can not be recharged.thinking that it is because of my phones settings I deregistered my account and reregistered.so l lost all transaction history .so l cannot provide details of transaction here.so l humbly request you to credit back the amunt.
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