Tapzo
1
Submit a Complaint
50
COMPLAINTS

Tapzo Complaints & Reviews

Address:Easytrip planners limited, #223, Pratap Gunj, New Delhi-110092.

I have booked round ticket from Chennai to Varanasi through easemy trip planners. Due to Covid-19 the trip was cancelled. Till now my amount is not refunded into my account.
Kindly do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ramesh Babu Siddavatam
Report
Copy

Refund of amount not credited into my account

Address:13-7-911, Upstairs, Old Post Office Street, Korlagunta Main Road, TIRUPATI -

I have booked flight ticket through ease my trip ticket id 4172456. Indigo flights are cancelled due to covid 19. I asked refund of amount to easemy trip. They transfersd the amount to payment gate way tapzo.
Emt67579458 an amount of rs.65325 and above. The payment gate way tapzo is not responding to refund to credi inro my account.. I request the forum needful tome...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
moha towfiq
from Mumbai, Maharashtra
Report
Copy

refund hasn't credited back to me

Sir i have recharged a phone number [protected] on december 07, 2019 at 3:05 pm through bhim sbi pay and the recharge have been unsuccessful but amount is debited from my account and it hasn't been credited back to my account. So please sir its a humble request to you to solve this issue as soon as possible. Thank you.
My phone number is [protected] and the recharged amount deducted by tapzo but the recharge is unsuccessful and the amount...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
suvendhu19
from Mumbai, Maharashtra
Report
Copy

recharge of rs.119 to credit to mobile no:7890034081

Address:LIC PARA BOYS SCHOOL ROAD NABAPALLY, Kolkata, West Bengal, 700126

Recharge was made on 11/11/2019 at 12.:36:40 pm to mobile no:[protected] through bhim sbi pay for rs.119 [includes rs.10 from coupon redemption]. Though the amount of rs.109 was debited from my a/c no:xxxxxxx3297 instantly but the benefit has not been credited to my above mobile number so far.
Transaction ref. No:upi/dr/[protected]/coraza t/sbin/[protected]@sbi/payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Sir,
My atm and sim card has been stolen from my scooter at scooter parking in savita devi mahavidhalya mohiddinpur, meerut where, i went to appear in b. Ed examination in that college on above said date (11-00 a. M. To 2-00 p. M.) on[protected]. I have lodges fir no. 492/2019 dtd. When i came to know about theft. The thieves has paid amount on 16.7.2019 vide below mentioned transactions:
I. Upi/[protected]/p2m/[protected]@sbi/coraza...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
I booked airline ticket by tapzo via icici app. Amount got deducted instantly however ticket was not processed for next 6 hours. Neither icici support helped not tapzo reachable / available. Tapzo.com just show "thanks you" message. When i reached icici support, they said it is third party and need to be sorted by tapzo only. When i got ticket, it doesnot include meals and free cancellation. Even after a day, matter is not sorted out and...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sanjay Bawiskar
from Mumbai, Maharashtra
Report
Copy

recharge of mobile no 7028119606

Address:Pune, Maharashtra, 411038

Sir,
I had tried to recharge my mobile no [protected] on 02/06/2019 at 7.54:32 am
The recharge amount was rs.399/- my other details are as below:
1. App name: bhim (Sbi pay)
2. Cust ref. No[protected]
3. Debidebited vpa: [protected]@sbi
4. Credited to : [protected]@sbi
5. Remark: payment for recharge
The transaction is "timeout"
6. Disput status: closed
Thus the amount is...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Saritha Prasad
from Noida, Uttar Pradesh
Report
Copy

amount debited

Address:4-1-110/10,nacharam, 500076

This is regarding about my amount debited from [protected]@sbi for an amount of Rs.848 towards idea mobile postpaid payment on 2/06/2019 even iam raised dispute also but not clarified the refrence no[protected] pls clarify immediately what is the actual problem if it will happens like this nobody will do the transactions again complaint is short or long that is not a reply pls solve immediately otherwise i will file case in consumer...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sijinasudeep
from Bengaluru, Karnataka
Report
Copy

recharge failed amount deducted

Sir
I tried to recharge my phones three times through bhim sbi pay.It shows the transactions are successful.but my phones do not recharged and the amount is deducted from my account.I lost an amount of Rs.347as total (111+125+111).after the issue I deregistered and reregistered my account.so I lost all transaction history to provide you more informations.so I humbly request you to credit the amount back....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sijinasudeep
from Bengaluru, Karnataka
Report
Copy

recharge failure

I tried to recharge my phones three times using bhim sbi pay.it shows the trsnsaction is successful.but my phones do not recharged but the amount is deducted from my account.l lthought that it is because any change in the settings of my app .so l deregistered my account and reregistered.so lost transaction history . I lost an amount of Rs.347 (111+125+111) as total. l cannot provide more information.plese refund my amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sijinasudeep
from Bengaluru, Karnataka
Report
Copy

amount deducted is not refunded

Two times I recharged my phone and once my relatives phone through bhim sbi pay.total amount of Rs.347 (111+125+111) has been deducted from ny account and shows all transactions as successful.but the phones can not be recharged.thinking that it is because of my phones settings I deregistered my account and reregistered.so l lost all transaction history .so l cannot provide details of transaction here.so l humbly request you to credit back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abesaale
from Mumbai, Maharashtra
Report
Copy

exclusion of igl new delhi

Address:M/S.Taapzo thr their BHIMSBIPAY Gateway, 400101
Website:www.taapzo.co.in

Earlier indraprastha gas ltd. New delhi was included in your base under gas utility & i was able to pay my png gas bills of my new delhi house from mumbai. But lately igl new delhi has been excluded from the utility base & i am not able to make payment using bhim sbi pay app using taapzo payment gateway. I am put to hardship due to this exclusion. I expect early action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pandv
from Amarwara, Madhya Pradesh
Report
Copy

after app shutdown not refund my money in bank account

Website:Tapzo.com

I have a Tab 2 account and 202 rupees balance in my tab 2 app but still it shut down and comentment to refund balance into account but till now not refund my money into my account I am mail to this company many time then he told me after 10 to 15 business day your money credit into a bank account but after more than 50 days money not credited to my account then I am again many time mail to this company for money refund but he is not reply...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagarajkn
from Bengaluru, Karnataka
Report
Copy

complaining about bill payments reverse

Address:560022
Website:Tapzo@sbi

I had paid my electricity bill for rs.1291/- through bhim sbi pay to my merchant a/c id, which is not credited to biller a/c till now, while my bank a/c has been debited vide customer reference no[[protected]]on dated 5th nov, 2018. Sbi is debited and your vpa a/c [protected]@sbi has been credited but my merchant biller has not been credited. Please confirm the transaction and make payment to my biller, otherwise reverse payment to my a/c, so...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
ravi2050
from Rupnagar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

billing detail not received tapzo side

Address:160059
Website:imobile

I am booking a ticket 26/11/2018 but mychrges detct on my account i haveebooking a ticket imobile app but billing not recieved tapzo custore no not conect but i amun happy tapzo service very poor service send my email id [protected]@gmail.com billing detail... But billing detail no shre me my contactno this is [protected] ref no attched secreen short check reslove my issue i ma not happy ur service
I am booking a ticket 26/11/2018...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nagarajkn
from Bengaluru, Karnataka
Report
Copy

complaining about bill payments

I had paid my electricity bill for rs.1291/- through bhim sbi pay to my merchant a/c id, which is not credited to biller a/c till now, while my bank a/c has been debited vide customer reference no[protected] on dated 5th nov, 2018. Sbi is debited and your vpa a/c [protected]@sbi has been credited but my merchant biller has not been credited. Please confirm the transaction and make payment to my biller, otherwise reverse payment to my a/c, so that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harsha Jp
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the amount is not transferred from tapzo wallet to bank account

Address:560084

Hi,
I have paid the electricity bill but it didn't get submitted to the electricity board, so the amount of r. S 781, was still there in my tapzo wallet. I have submitted the request for refund multiple times and still, the company is not able to refund it. Please take this complaint. I still have the emails regarding this transaction refund process as a proof...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
I
Ishu1991
from Maler Kotla, Punjab
Report
Copy

recharge from bhim app

I recharge my prepaid number from bhim sbi app, they debited my account but recharge is not done by tapzo which is the merchant of sbi app. My transaction id was[protected].. After i made a complaint to sbi they clear raise up their hands by saying that they have debited my account and made the payment to my merchant i. E tapzo but i dnt choose this merchant for my recharge. By default sbi pay make payments thru tapzo they have their contract...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kana Ram Galwa
from Pune, Maharashtra
Report
Copy

payments not refund

Address:Nagaur, Rajasthan

I had paid my electricity bill for rs.3265/- through bhim sbi pay to my merchant a/c id, which is not credited to biller a/c till now, while my bank a/c has been debited vide customer reference No[protected] on dated 27 jun, 2018. My vpa a/c [protected]@sbi is debited and your vpa a/c [protected]@sbi has been credited but my merchant biller has not been credited. Please confirm the transaction and make payment to my biller, otherwise reverse...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BiltuBiplab
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted my money but dth recharge is not successful.

Dear sir, i tried to recharge dth by using bhim sbi pay app via [protected]@sbi on 15th june 2018 at 11:30:16am. My account was debited but dth recharge is not successful. And the money is not credited back to my account. Debited vpa: bk[protected]@sbi; mobile no: [protected]; cust ref no:[protected]; amount rs.100. The app shows the transaction is successful, but my dth tv is not recharged. Please refund my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shikhar chandra Jain
from Mathura, Uttar Pradesh
Report
Copy

complaint ticket no - 6281804 and customer reference no-813707467062

Website:UPPCL

I had paid my electricity bill for rs.1734/- through bhim sbi pay to my merchant (Uppcl) a/c id - [protected], which is not credited to biller a/c till now, while my bank a/c has been debited vide customer reference no[protected] on dated 17 may, 2018. My vpa a/c [protected]@sbi is debited and your vpa a/c [protected]@sbi has been credited but my merchant biller (Uppcl) a/c - id-[protected] has not been credited. Please confirm the transaction and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:TAPZO

This is regarding apdcl electricity bill payment that i did from tapzo app through debit card on 16th may 2018, 12:49 pm as my last date of paying electricity bill is 18th may 2018. Tapzo app showed the transaction is done. But the bill is not paid shown in the main site of apdcl. The amount is rs.1771.85

I have enclosed all the details.

Transaction id:u6367d2dd6ff800545ef81400
Transaction ref. Id:bd[protected]br...
+13 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Hitesh charaya
from Varanasi, Uttar Pradesh
Report
Copy

without otp type ticket confirmed

Address:Panipat, Haryana, 132103
Website:Tapzo

How this possible two times without otp type ticket confirmed. Tapzo team se koi response nhi milrha inka koi number bhi nahi milta. Mail kr sakte ha. Make my trip wale khte ha tapzo se contact kro. Tapzo wale khte ha make my trip se contact karo. Plz solve my problem. Plz contact me. Mere account se two' time money deducte ho gayi ha.
[protected]......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pallavikota15
from Bengaluru, Karnataka
Report
Copy

charged for undelivered food

Address:560087

I have ordered food on 6th april by tapzo of an amount 588.5 rupees, which actually was supposed to serve by zomato.
I got confirmation message from both but the food actually didn't get delivered to me.
I tried to contact many times to tapzo support team but got a very system generated reply and not the solution that too after a week. Now i tried contacting zomato for the same and they are telling they didn't receive any order...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pallavi033
from Turaiyur, Tamil Nadu
Report
Copy

money got deducted for recharge

Money got deducted for recharge and recharge not done because of wrong operator and state but the money is not refunded also. Now they are telling like it is success so it can't be refunded. And i need to contact with the operator. I have recharged same number with same operator previously also but that time it got cancelled and my money was refunded then how it got successful the next time. Now whom should i ask for the recharge tapzo or...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Poj
from Delhi, Delhi
Report
Copy

added 10000 and now unable to login

Address:New Delhi, Delhi, 110059
Website:Tapzo

Today on 16 january 2018 i added rs 10000/- and just then its loged out... And now i am trying again and again but unable to login... I am so much worried about my money financially i am not so much strong even i added the money to do someone bill payment... So please help to come out from this disaster problem... My contact no is [protected] and email address is [protected]@gmail.com... Please try to resolve as soon as possible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Ş
Ş Śåbir Éhsan
from Gurgaon, Haryana
Report
Copy

i added 500rs yesterday night at 09:58 pm but yet now i didn't get..

Address:New Delhi, Delhi, 110003

Yesterday night at 9:58pm i added 500rs in tapzo application.. But right now is 5:44pm of 29 november.. I didn't get my 500 rs which i was added..
And they are not picking up my calls also even i tried by registered number too..
So please do something and take it seriously i want my 500rs refund as soon as possible...
Thank you....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rahulbagga
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount charged to customer but not paid to airtel

Address:New Delhi, Delhi, 110034
Website:www.tapzo.com

This is regarding airtel fixedline payments that i did from tapzo app on 8th oct and 15th oct. I made 4 payments from tapzo i. E., 3 payments of rs. 1000 done on 8th oct and remaining 1 payment of rs.500 done on 15th oct.

I have enclosed all the screenshots along with details:

Transaction id : u5efcd719706f001bdd6fb700
Date : 8th oct
Airtel landline :[protected]
Amount : rs.1000
br...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Manas Bhaskaran
from Korampallam, Tamil Nadu
Report
Copy

airtel bill payment landline 044-43508819

Address:Chennai, Tamil Nadu, 600092
Website:Tapzo

I paid my airtel bill of rs.863 on 08/10/2017 through tapzo.
But airtel not received the payment.
Tapzo people not responding to my mails properly. They are sending the same mail regarding bill settled date continuously. They have no customercare number. The number provided is not picking the phone.
Kindly help me to settle the issue.
Airtel no :[protected]
Manas
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:110032

Transaction id:- r5ece[protected]ca346c400
Date of transaction:[protected]
Amount:-3187
My number:- [protected]
Email address:- [protected]@gmail.com
I recharge my airtel digital tv connection through your app at 9:07 pm it was not successful but my money was still deducted by my debit card there last four digits are 5362.
You please refund my money now
Its my humble request to you
Its...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy

Tapzo Recent Comments