Tapzo Complaints & Reviews

I have booked round ticket from Chennai to Varanasi through easemy trip planners. Due to Covid-19 the trip was cancelled. Till now my amount is not refunded into my account.
Kindly do the needful.

I have booked flight ticket through ease my trip ticket id 4172456. Indigo flights are cancelled due to covid 19. I asked refund of amount to easemy trip. They transfersd the amount to payment gate way tapzo.
Emt67579458 an amount of rs.65325 and above. The payment gate way tapzo is not responding to refund to credi inro my account.. I request the forum needful tome

Sir i have recharged a phone number [protected] on december 07, 2019 at 3:05 pm through bhim sbi pay and the recharge have been unsuccessful but amount is debited from my account and it hasn't been credited back to my account. So please sir its a humble request to you to solve this issue as soon as possible. Thank you.
My phone number is [protected] and the recharged amount deducted by tapzo but the recharge is unsuccessful and the amount haven't been credited back to my account... For proof i have attached the photo of that transaction kindly solve the issue as soon as possible,.. Thank you

Recharge was made on 11/11/2019 at 12.:36:40 pm to mobile no:[protected] through bhim sbi pay for rs.119 [includes rs.10 from coupon redemption]. Though the amount of rs.109 was debited from my a/c no:xxxxxxx3297 instantly but the benefit has not been credited to my above mobile number so far.
Transaction ref. No:upi/dr/[protected]/coraza t/sbin/[protected]@sbi/payment

Sir,
My atm and sim card has been stolen from my scooter at scooter parking in savita devi mahavidhalya mohiddinpur, meerut where, i went to appear in b. Ed examination in that college on above said date (11-00 a. M. To 2-00 p. M.) on[protected]. I have lodges fir no. 492/2019 dtd. When i came to know about theft. The thieves has paid amount on 16.7.2019 vide below mentioned transactions:
I. Upi/[protected]/p2m/[protected]@sbi/coraza technologies.
Ii. Upi/[protected]/p2m/[protected]@sbi/coraza technologies.
Iii upi/[protected]/p2m/[protected]@sbi/coraza technologies.
The police is not interested in deep investigation and my pay tm is also blocked for safety purpose by company. Pl intimate the address of receipeint of money from my paytm through thieves.

I booked airline ticket by tapzo via icici app. Amount got deducted instantly however ticket was not processed for next 6 hours. Neither icici support helped not tapzo reachable / available. Tapzo.com just show "thanks you" message. When i reached icici support, they said it is third party and need to be sorted by tapzo only. When i got ticket, it doesnot include meals and free cancellation. Even after a day, matter is not sorted out and no where to contact tapzo.

Sir,
I had tried to recharge my mobile no [protected] on 02/06/2019 at 7.54:32 am
The recharge amount was rs.399/- my other details are as below:
1. App name: bhim (Sbi pay)
2. Cust ref. No[protected]
3. Debidebited vpa: [protected]@sbi
4. Credited to : [protected]@sbi
5. Remark: payment for recharge
The transaction is "timeout"
6. Disput status: closed
Thus the amount is debited from my account but no recharge is done.
Sm bawiskar

This is regarding about my amount debited from [protected]@sbi for an amount of Rs.848 towards idea mobile postpaid payment on 2/06/2019 even iam raised dispute also but not clarified the refrence no[protected] pls clarify immediately what is the actual problem if it will happens like this nobody will do the transactions again complaint is short or long that is not a reply pls solve immediately otherwise i will file case in consumer forum

Sir
I tried to recharge my phones three times through bhim sbi pay.It shows the transactions are successful.but my phones do not recharged and the amount is deducted from my account.I lost an amount of Rs.347as total (111+125+111).after the issue I deregistered and reregistered my account.so I lost all transaction history to provide you more informations.so I humbly request you to credit the amount back.

I tried to recharge my phones three times using bhim sbi pay.it shows the trsnsaction is successful.but my phones do not recharged but the amount is deducted from my account.l lthought that it is because any change in the settings of my app .so l deregistered my account and reregistered.so lost transaction history . I lost an amount of Rs.347 (111+125+111) as total. l cannot provide more information.plese refund my amount

Two times I recharged my phone and once my relatives phone through bhim sbi pay.total amount of Rs.347 (111+125+111) has been deducted from ny account and shows all transactions as successful.but the phones can not be recharged.thinking that it is because of my phones settings I deregistered my account and reregistered.so l lost all transaction history .so l cannot provide details of transaction here.so l humbly request you to credit back the amunt.

Earlier indraprastha gas ltd. New delhi was included in your base under gas utility & i was able to pay my png gas bills of my new delhi house from mumbai. But lately igl new delhi has been excluded from the utility base & i am not able to make payment using bhim sbi pay app using taapzo payment gateway. I am put to hardship due to this exclusion. I expect early action.

I have a Tab 2 account and 202 rupees balance in my tab 2 app but still it shut down and comentment to refund balance into account but till now not refund my money into my account I am mail to this company many time then he told me after 10 to 15 business day your money credit into a bank account but after more than 50 days money not credited to my account then I am again many time mail to this company for money refund but he is not reply to me.
My tapzo email id [protected]@gmail.com

I had paid my electricity bill for rs.1291/- through bhim sbi pay to my merchant a/c id, which is not credited to biller a/c till now, while my bank a/c has been debited vide customer reference no[[protected]]on dated 5th nov, 2018. Sbi is debited and your vpa a/c [protected]@sbi has been credited but my merchant biller has not been credited. Please confirm the transaction and make payment to my biller, otherwise reverse payment to my a/c, so that i may proceed again. It's not solve within 24 hours will go with legal action.
Thanks
Nagaraj [protected]

I am booking a ticket 26/11/2018 but mychrges detct on my account i haveebooking a ticket imobile app but billing not recieved tapzo custore no not conect but i amun happy tapzo service very poor service send my email id [protected]@gmail.com billing detail... But billing detail no shre me my contactno this is [protected] ref no attched secreen short check reslove my issue i ma not happy ur service
I am booking a ticket 26/11/2018 but mychrges detct on my account i haveebooking a ticket imobile app but billing not recieved tapzo custore no not conect but i amun happy tapzo service very poor service send my email id [protected]@gmail.com billing detail... But billing detail no shre me my contactno this is [protected] ref no attched secreen short check reslove my issue i ma not happy ur service
I am booking a ticket 26/11/2018 but mychrges detct on my account i haveebooking a ticket imobile app but billing not recieved tapzo custore no not conect but i amun happy tapzo service very poor service send my email id [protected]@gmail.com billing detail... But billing detail no shre me my contactno this is [protected] ref no attched secreen short check reslove my issue i ma not happy ur service

[protected]@gmail.com

I had paid my electricity bill for rs.1291/- through bhim sbi pay to my merchant a/c id, which is not credited to biller a/c till now, while my bank a/c has been debited vide customer reference no[protected] on dated 5th nov, 2018. Sbi is debited and your vpa a/c [protected]@sbi has been credited but my merchant biller has not been credited. Please confirm the transaction and make payment to my biller, otherwise reverse payment to my a/c, so that i may proceed again. Thanks
Nagaraj

Hi,
I have paid the electricity bill but it didn't get submitted to the electricity board, so the amount of r. S 781, was still there in my tapzo wallet. I have submitted the request for refund multiple times and still, the company is not able to refund it. Please take this complaint. I still have the emails regarding this transaction refund process as a proof

I recharge my prepaid number from bhim sbi app, they debited my account but recharge is not done by tapzo which is the merchant of sbi app. My transaction id was[protected].. After i made a complaint to sbi they clear raise up their hands by saying that they have debited my account and made the payment to my merchant i. E tapzo but i dnt choose this merchant for my recharge. By default sbi pay make payments thru tapzo they have their contract with them, so they have to take responsiblity for not recharging my number and tapzo are replying to my mail. Plz forum assist me to claim my money back or recharge my number.

I had paid my electricity bill for rs.3265/- through bhim sbi pay to my merchant a/c id, which is not credited to biller a/c till now, while my bank a/c has been debited vide customer reference No[protected] on dated 27 jun, 2018. My vpa a/c [protected]@sbi is debited and your vpa a/c [protected]@sbi has been credited but my merchant biller has not been credited. Please confirm the transaction and make payment to my biller, otherwise reverse payment to my a/c, so that i may proceed again. Thanks
Kana Ram

Dear sir, i tried to recharge dth by using bhim sbi pay app via [protected]@sbi on 15th june 2018 at 11:30:16am. My account was debited but dth recharge is not successful. And the money is not credited back to my account. Debited vpa: bk[protected]@sbi; mobile no: [protected]; cust ref no:[protected]; amount rs.100. The app shows the transaction is successful, but my dth tv is not recharged. Please refund my money.

I had paid my electricity bill for rs.1734/- through bhim sbi pay to my merchant (Uppcl) a/c id - [protected], which is not credited to biller a/c till now, while my bank a/c has been debited vide customer reference no[protected] on dated 17 may, 2018. My vpa a/c [protected]@sbi is debited and your vpa a/c [protected]@sbi has been credited but my merchant biller (Uppcl) a/c - id-[protected] has not been credited. Please confirm the transaction and make payment to my biller, otherwise reverse payment to my a/c, so that i may proceed again. Thanks
Shikhar chandra jain
Vpa id - [protected]@sbi
Mail id - shikharchandra. [protected]@gmail.com

This is regarding apdcl electricity bill payment that i did from tapzo app through debit card on 16th may 2018, 12:49 pm as my last date of paying electricity bill is 18th may 2018. Tapzo app showed the transaction is done. But the bill is not paid shown in the main site of apdcl. The amount is rs.1771.85

I have enclosed all the details.

Transaction id:u6367d2dd6ff800545ef81400
Transaction ref. Id:bd[protected]
Agent id:bd01bd54mob[protected]
Consumer id:[protected]

How this possible two times without otp type ticket confirmed. Tapzo team se koi response nhi milrha inka koi number bhi nahi milta. Mail kr sakte ha. Make my trip wale khte ha tapzo se contact kro. Tapzo wale khte ha make my trip se contact karo. Plz solve my problem. Plz contact me. Mere account se two' time money deducte ho gayi ha.
[protected]...

I have ordered food on 6th april by tapzo of an amount 588.5 rupees, which actually was supposed to serve by zomato.
I got confirmation message from both but the food actually didn't get delivered to me.
I tried to contact many times to tapzo support team but got a very system generated reply and not the solution that too after a week. Now i tried contacting zomato for the same and they are telling they didn't receive any order of mine.
And its almost 8 days yet i didn't get my refund.

Money got deducted for recharge and recharge not done because of wrong operator and state but the money is not refunded also. Now they are telling like it is success so it can't be refunded. And i need to contact with the operator. I have recharged same number with same operator previously also but that time it got cancelled and my money was refunded then how it got successful the next time. Now whom should i ask for the recharge tapzo or operator. If the details were not correct then how can it become successful. I have already checked with the operator, that no. Doesn't belongs to anyone then where did the money went? Tapzo should absolutely answer this. They are working irresponsibly. How can they mention like i need to contact the operator if the operator was not only correct of that number. How they can recharge an invalid number and deduct the money of the user. This is so horrible that they are working without checking the proper details also.

Today on 16 january 2018 i added rs 10000/- and just then its loged out... And now i am trying again and again but unable to login... I am so much worried about my money financially i am not so much strong even i added the money to do someone bill payment... So please help to come out from this disaster problem... My contact no is [protected] and email address is [protected]@gmail.com... Please try to resolve as soon as possible

Yesterday night at 9:58pm i added 500rs in tapzo application.. But right now is 5:44pm of 29 november.. I didn't get my 500 rs which i was added..
And they are not picking up my calls also even i tried by registered number too..
So please do something and take it seriously i want my 500rs refund as soon as possible...
Thank you.

This is regarding airtel fixedline payments that i did from tapzo app on 8th oct and 15th oct. I made 4 payments from tapzo i. E., 3 payments of rs. 1000 done on 8th oct and remaining 1 payment of rs.500 done on 15th oct.

I have enclosed all the screenshots along with details:

Transaction id : u5efcd719706f001bdd6fb700
Date : 8th oct
Airtel landline :[protected]
Amount : rs.1000

Transaction id : u5efcf7c43345001ffe45b700
Date : 8th oct
Airtel landline :[protected]
Amount : rs.1000

Transaction id : u5efcf4ea2e45001ffe45b700
Date : 8th oct
Airtel landline :[protected]
Amount : rs.1000

Transaction id : u5f1f424cfe45001ffe45cf00
Date : 15th oct
Airtel landline :[protected]
Amount : rs.500

Tapzo app is showing that payment is successful but airtel is saying that they have not received a payment. I got a mail confirmation from airtel nodal as well wherein they have clearly mentioned that they have not received a payment yet and tapzo customer care needs to contacted for that matter.

Since then i m madly following up with tapzo (Complaint no. 6211638) but its been almost a week they are saying that they have escalated the matter internally. They are not taking the case seriously and swallowed my rs. 3500 in total.

Meanwhile i got a mail from airtel for clearing the payment as last due date is already crossed because of tapzo. Airtel will stop my services after 31st oct if they will not receive the dues.

This is my humble request from you to penalise tapzo for atleast clarifying where the funds actually are. Atleast they should make the payment to airtel now.

I paid my airtel bill of rs.863 on 08/10/2017 through tapzo.
But airtel not received the payment.
Tapzo people not responding to my mails properly. They are sending the same mail regarding bill settled date continuously. They have no customercare number. The number provided is not picking the phone.
Kindly help me to settle the issue.
Airtel no :[protected]
Manas
[protected]

Transaction id:- r5ece[protected]ca346c400
Date of transaction:[protected]
Amount:-3187
My number:- [protected]
Email address:- [protected]@gmail.com
I recharge my airtel digital tv connection through your app at 9:07 pm it was not successful but my money was still deducted by my debit card there last four digits are 5362.
You please refund my money now
Its my humble request to you
Its a huge amount for me