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Tata AIA Life

Tata AIA Life — Cheated by TATa AIA

Address:Indusind bank, Tollygunge, Kolkata

Myself mou saha, last year september i had signed up for policy no c[protected].
I was told by an lady agent named moumita das., that i will receive 9 lakhs plus on maturity & also every year on my birthday i will get 4k something credit on my account., later when i didn’t receive any credit this year on my birthday i contacted her & she said she will let me know but after that so many day passed she didn’t let me anything even when i cross checked with her so i had to contact customer care of tata aia & from there i found out that i will not get any such cash benefit from this policy. I can’t believe i am fooled in such a way., now i will pay 1 lakh plus premium every year for 5 years then on the 10 year i will just receive 6 lakhs something where i was told 9.5 lakhs by the agent., it is unbelievable how she fooled me & played with my hard earned money..
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Tata AIA Life customer support has been notified about the posted complaint.
Verified Support
May 12, 2021
Tata AIA Life Customer Care's response Hi Mou Pow, apologies for the inconvenience caused. We have made a note of your concern and forwarded it to our team. We will have it checked and get back to you. Thank you.
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Comments

I have been cheated the same way. I was told that I was guaranteed to get all my invested premiums on surrendering the policy after my policy payment term of 6 years. I only later noticed in the cryptic policy document did it say that I get only 50% back. I emailed TATA AIA to cancel my policy within my free look period. They agreed to everything and told me my policy is cancelled. It has been nearly a month and they still haven’t refunded the 12 lakes premium that I paid. Every time I email regarding it, I get a canned response saying the request will be processed in 3 or 6 days.

At this point I am believing that the whole company is just fraud.
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