[Resolved]  Tata AIA Life — No transparency and use of fake information by HDFC Bank Employees

Sir,

This Message is regarding about HDFC and their Employees fraudulently providing me Insurance by misleading me into buying it with fake information and details regarding the Insurance. By which they caused a huge loss to my family. The Information of the HDFC Bank, Bharuch is:

Mr. Siddharth Jain (Personal Banker) ([protected]) and Mr. Rupesh.

I hold multiple Bank accounts in HDFC Bank. I am a Multiple policy holder of TATA AIA of which the details are as provided below:

TATA AIA Life Insurance Value Income Plan (110N153V01)

Policy Holder Name: Hiren Manubhai Soni

Client Id:[protected]

Policy No:- C[protected]

&

TATA AIA Life Insurance Value Income Plan (110N153V01)

Policy Holder Name: Priti Hiren Soni

Client Id:[protected]

Policy No:- C[protected]

For the same issue I have been trying to contact in LIC as well as HDFC to get a solution but till date neither the bank nor LIC, has been able to identify the type of policy I hold.

I would believe that such a large company like TATA would not making these frauds on their own will. But they should be aware of the Banks which they keep in between being a master of these kind of manipulation if they want to protect the Company’s Reputation. It has also come to my notice that some of the banks reward their employees for reaching their target under any conditions without showing any consent of knowledge regarding the steps taken for the target to be acquired.

I request you to take a look into this matter as well as provide me a suggestion about the actions to be taken regarding this and who to file against.

Thanks & Regards
Hiren M Soni
H.M.Enterprise
D-17, Patel Super Market,
Station Road, Bharuch
Mob No. +91 [protected]
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Aug 19, 2023
Complaint marked as Resolved 
Tata AIA Life customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2023
Tata AIA Life Customer Care's response
Dear Hiren, information pertaining to your concern has been sent to you on your registered email ID. If you need any further assistance, you may write to us at [protected]@tataaia.com. Thank you.
Complaint comments 

Comments

Dear Customer,

At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on hdfcbk.io/k/DUvfZvrLAj0 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay, Service Manager
HDFC Bank Customer Assistance

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