Tata AIA Life — Funds transferred for a month but no issuance of policy

Address:

[email protected]

To,
The Concern Team.

This is in regards to my Policy enrollment under Param Rakshak (# U[protected]. To begin with, please note that I have enrolled mysel[censored]nder this policy almost a month back. I have already completed all my documentation & payments processes herewith as guided & mentioned by TATA terms. However in spite of completing the process & following up on the same since then I have not been treated well and neither there's any response from TATA customer care people or relevant team.

I have drafted 100's of emails & called on your customer care number for help even visited a local agency outlet yet no resolution has been provided to me till date. I was in contact with Mr. Swapnil (Policy executive) later Mr. Anurag Negi (who has introduced himself as Supervisor) both have asked me for further documents & payment acknowledgment which was provided by me 10 times on email as your online E-documents link didn't work out for me.

I have been chasing TATA AIA for a month now. My account is already debited on 22nd of Oct and I haven't received any acknowledgement on my policy as reference for me.

I didn't knew availing a single policy from TATA AIA can be so difficult, this is a pain now I write to you people every single day and I call on[protected] this number on daily basis but there's no response from your team, wherein this was number from which Mr. Swapnil is to call me for policy pitching and now he's bother less.

I am really frustrated now, I can't spend my time chasing your team every day. It's my humble request to you people kindly give me a solution here or refund my full amount ASAP. I'm done with this tortured. TATA is running with such dumb & irresponsible staff it's horrifying. Even a small tiny firm has good attentive customer care people but TATA is lacking here to a great extent.

I really don't know whether you guys are gonna grant me a solution or not, your customer care agent gave me this email ID to put my grievance and said I'll get a reply from here. God knows how seriously you people handle escalation/ grievance.

I have forwarded all my documents & required details on [protected]@tataaia.com email ID since 20th of October 2022 now. Kindly check and revert back here.

My register number is (India) [protected] (Kuwait) +[protected]
My registered email ID is [protected]@gmail.com
My policy details is Param Rakshak U[protected]
Payment made is NFT/FDRLM[protected]
Payment date 22/10/2022
TATA AIA LIFE INSURANCE. INR 95845/-

I LOOK FORWARD TO YOUR RESPONSE WITH REGARDS TO THIS COMPLAINT.