[Resolved] Tata AIA Life — miss behave of your staff branch kankurgachi yesterday dt 10-5-19

raghav.agarwal

from Kolkata, West Bengal

Address:

RABINDRA SARANI, Kolkata, West Bengal, 700007

Dear sir i raghav agarwal holding one policy no c[protected]
Went with my father to your br kakurgachi in customer care regarding change of ownership. I wait there atleast 45 mins in your branch i request them that i had my tution please call us. After few mins our turn came and the officer who attend us he does not satisfy us and help us what is the process of changing the ownership of policy and every time busy in his mobile. When i protest he give us threathning. I also lodge complain in your complain register but he does not give any complian no when we again protest they give one no 56967378. And told us now you all go from here and lodge complian customer care through e mail and give this refrence.
Please look into the matter.
Thanks
Regards
Raghav agarwal
[protected]
[protected]

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Jun 22, 2019

Complaint marked as Resolved

Tata AIA Life customer support has been notified about the posted complaint.

Verified Support

May 14, 2019

Tata AIA Life Customer Care's response Dear Customer(raghav.agarwal),

Apologies for the inconvenience caused. We have noted your concern and forwarded it to our team. We will have it checked and get back to you.
Thank you.

Verified Support

May 17, 2019

Tata AIA Life Customer Care's response Dear Customer(raghav.agarwal),

We understand that your issue has been resolved. Please let us know if there is anything else we may assist you with.

Thank you.