| Address: REJI P G, VP & Regional Head, Federal Bank |
Subject High Dissatisfaction Regarding Insurance Claim processing & Settlement – Hyundai Creta - KL41Q7361
Insurance Company TATA AIG General Insurance Company Limited
Claim Number [protected]
Insurance policy number [protected]
Vehicle details Hyundai Creta - KL41Q7361 – Reji P G, Federal Bank
Driver’s license copy KL 40 [protected] – Valid upto 24/5/2032 – Reji P G
Complaint
1) Claim approval for repair/replacement was obtained only for part of the work (genuine claim rejected by the surveyor /company). The left side of the Bumper and left side of the body was damaged (scratches) in a single accident. However, part of the claim (left side body scratches) was rejected without any genuine reason.
2) The final bill amount was Rs 6645/-. Only Rs 3689/- was refunded by TATA Aig (50% of the bill amount).
3) Irresponsible behaviour of executives. I would say that I had the worst experience with TAT AIG team. No proper response a- no update etc.
Service / Car Repair Susee Engineering & Automobiles Pvt Ltd, Tirunelveli, Tamilnadu
Bill details Invoice No B[protected] dated 19/7/2025 for Rs 6645/-
The insurance company asked me to pay the amount and promised me to refund the amount within 3 days. Was this information helpful? | 
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