TATA Capital Complaints & Reviews

This was my 1st exp with tatacliq. I ordered Eureka Forbes Quick Clean DX 1200W Vacuum Cleaner (Red) and when product is delivered I found one upholstery nozzle is

missing and done process for return on 17th of aug then they said it takes 4 days
after 5 days I asked they told to wait more 2 days they are investigating (like CID)
after 7 days today(24 aug 2017) I found ans that sorry for inconvenience plz wait for more 2 days. they are now offering 500 rs coupan and ask me to dont initiate

refund
I said I just want to refund they told ok within 4-5 days no one came to pickup still my money is loacked
it is very frustrating refund is not possible they just give commitment and sorrys so all of you beware of TATACliq and dont buy from tatacliq
Proof:
order number is: Order #[protected]

I was not only one but many peaople are suffering from refund check

http://www.mouthshut.com/product-reviews/Tatacliq-com-reviews[protected]
https://www.complaintboard.in/complaints-reviews/tata-cliq-l533270.html
https://www.desidime.com/stores/tatacliq/reviews

Hi,

I have taken 1 tw loan from tata capital almost 15 months back and i always paid my emi thgrough ecs on time however this month it got bounced due to some personal reasons.

When i got the call from their collection executive, i asked him to come and collect the cheque from me but he never came. After 4 days he again called and said that we take only cash as it's closing time but i denied to give cash and ready to give cheque. He refused to take the same and used abusive language and disconnect the call.

After that i am getting calls from their mumbai office and everytime i said to collect the cheque but no one comes.

Today, a lady - poonam from mumbai call center called me and taken one of their local executive on call and he used abusive words and language over the call.

It's the limit of tolerance and now i am not going to accept the same.
First i want action against executive and make sure this will not happen again.

Waiting for your revert on priority as these kind of behaviours are not professional.

Since nov 2015 the interest rate has not been revised for my home loan and it stays at 10%. I called customer care and i was told the below
* pay 5900 as switch fee
* rate will reduce to 8.35%
* applicable to 3 months
* after that will be revised as per repo rate if the rate increases
* if the repo rate reduces mine will stay at 8.35% and i will have to pay another switch fee to get it further reduced

Essentially the repo rate revision is only when it increases and a customer will have to pay to get it reduced.

Mr. Mane your recovery agent visited my sister home today at 5.30 p. M. And accursed her with bad language and we are filing fir against him in wakad police station as his behaviour is not genuine. Request you kindly take corrective action against him. I have car loan from your finances company my car no. Is mh14fc1795 indicata vista's lx in the name khandoba tours and travel and there is one emi due till date. Please guide and confirm your action otherwise we will take deciplinary action against him we will confirm fir no. And copy tomorrow.

I have applied personal loan and it has been almost 20 days and still it's under process... And there is no urgency shown in processing.. It has been told to me that loan will be get processed and disperse the amount in 2 to 3 business days... Which is not seems to be right or true statement.. The person who collected docs seems to be very lazy and not shown interest in submitting the documents... These kind of lazy employees will delay the process and not sure why this person delaying if he is expecting anything from me... I had submitted all the documents on time and submitted which ever documents been asked... If this is the case it should have been told to me so that i should have gone with hdfc bank which was giving me less roi and should have got the money by now... Only reason i applied loan in tata is because of indian bank even after high roi compare to hdfc...

Name: mrityunjay s neeralagi
Bangalore.

Dear sir/madam I have taken two Wheeler loan in tata capital loan no [protected] and due to non payment of loan bike ceased and sold. After that I paid my outstanding amount of rs 45000 as per agreed installments from jan17 to may 17. Still my no due certificate not received and in tata capital portal showing outstanding and also in cibil score showing status as still outstanding I went branch 6times still issue not resolved pls confirm when...

I have taken a loan from them and i am ready to pay but as i am out of country my hdfc bank account is not working and asked their executives send me all the information that what i have to pay and where i have to pay but i never get any reply from them. Now after some time their executive"kanika arora" has sent me an threatening email where she didn't said that i have some legal implication towards the company but has written a blunt mail that if i will not pay not company but she will do something legal against me and also threatened me that she knows where i live, is this way to harass your customers on social media. I am really feeling low and want to tell tata capita to train their staff.

Dear Team,

ESIC contribution amt start deduction on January 2017.

January and February contribution amt deduct in my salary and this amt not credit my this IP no [protected] due to new IP generated and January and February amt credit new IP no and march month to till date credit old IP no [protected] and last six month consent followup my company but still they can not solve my problem and they will tell me many time given esic office your letter to new IP to old IP transfer January to February contribution amt but they will not transfer and this government department this reason delay .

please help to solve my problem due to my father health is not well and per month 2000 to 3000/ expense of medicine and our eisc office tell me after nine month you have take benefit of super specialty service.

please do the needful.

jayesh parmar
[protected]
ahmedabad

I had ordered Ambrane tablet from Tata Cliq which was delivered to me in a faulty condition on 20th July 2017. It was COD payment

The device was not working and just without any quality check it was mailed to me. I initiated the return on 21st July 2017 but since then I have been calling Tata Cliq helpline number for return pick up and refund.

Today on 12th Aug, Its been 23 days and the product has not been yet picked up. Virtually every day I am calling them but I am been given futile solutions that within 24 hrs my issue will be resolved. Seems in their watch 24 hours is never ending.
God knows when the will refund my money.

This has been a worst experience and the credibility associated with TATA name is definitely at stake. Should we start disbelieving in TATA now?

The order details are mentioned below

1-1 of 1 Orders
Order#[protected]
Placed on: July 18th, 2017 ORDER DETAILS TRACK ORDER
Ambrane AQ-11 8GB (White) 1GB RAM, Dual SIM Wi-Fi+3G
Ambrane
Ambrane AQ-11 8GB (White) 1GB RAM, Dual SIM Wi-Fi+3G
Price: ₹6499.00
Scheduled Delivery and Shipping Charges: 0.0
Seller Order Number:[protected]
Return Request Date: 21 Jul 2017

The topup plan loan a/c 6542754 should be only active for which through ECS 16870 RS is deducted every month.
this has been deducted since i opted for the top up plan last year october 2016.

Through the top up loan plan(a/c 6542754) which i already closed or discharged the previous loan a/c 4500191.
But this month again for the previous old loan (a/c 4500191) the amount of 9307 deducted through ECS from my account
Iam surprised for the loan which already closed 11months back again is active.

I have only one loan(a/c 6542754) in the active state.

Please find attached my bank statements for the month of August and July with loan amounts with new and old loan deduction through ECS.

Request you to please do the correction and confirm or i need to send a written complaint to the bank for incorrect ECS amount being claimed by TATA CAPITAL.

I had ordered philips hr1351/c 250w hand blender order no. (Order#[protected] from tata cliq site and made a online payment of rs1699- on 30 july 2017. I have received faulty product on 4 aug, 2017. I did complaint for return request on 5 aug 2017. But costumer care team not solving my problem. They are close my complaint without my confirmation.
Please resolve this as soon as possible.

Hi,

This is to inform you i am eligible of government subsidy of pradhanmantri awas yojna and tata capital committed to me while i take home loan from tata capital.

However, i have submit my subsidy form on time and the given criteria i have fix into that.

Please, when we take loan that time they have given the assurance and now they said please transfer your loan.

This is not accept from such reputed company.

Please check my details and advise what i have to do for next step or how can i avail the subsidy amount.

If i am not getting my subsidy amount i will file complaint to the pmo against tata capital.

Personal details :

Name : ritesh aspat
Mob : [protected]
(Loan account no. 9659157)

My pan no - aetpt8648a, mobile no - [protected]. I had applied for home loan & given cheq no-000035 for rs 1180/-, after that i informed to tata capital that i don't required the loan so please not process the same. I have not received any communication from your side & the cheque of rs. 1180/- has been deposited & cleared from my bank without processing my loan.
Please check the matter & refund the amount because you cannot take any fees without processing the loan/ documents.

Thanks
Subodh kumar tiwari
Email - sk. [protected]@gmail.com
[protected]

I have taken a car loan from Tata Capital loan account number [protected].

I used to pay the EMI every month and successfully completed my loan without any bounces. Now when I am asking for my NOC Tata Capital is goofing up.
They are not entertaining over email and not giving the NOC. Till now I wrote them 6 emails and called 9 times to their customer care but nobody is entertaining me stating my Loan is transferred to Kotak Mahindra Bank
I had not given any consent to transfer my loan to Kotak Mahindra and it's been fine fraudently but TATA CAPITAL is continuously ignoring my requests.
Need help and also process to submit this to consumer forum

Their was sufficient balance in a/c but company didn't debited the emi of tow wheeler loan of june month from my a/c on the due date and due date of my emi is[protected], and today on[protected] they called mean and telling me to pay over due emi of tow wheeler loan... And the amount is 3695 ₹ & it is not possible to pay that amount. I agree that i have to pay the emi but the amount of my emi will be only paid, no extra charges will be paid.

I ordered voltas ly 1.5 ton 5 star ac (Order no[protected] on 16th july 2017 and on 17 july 2017 i got a awb no[protected] in order to track the product realtime. However, when i use that number on gati website (The courier partner) it says invalid data. I had a word with the gati customer service and they said the awb is wrong.
As i ordered this product on 16 july 2017 i should get it within 4-7 working days however, under my order it shows that i will get it somewhere between 2 august 2017 - 4 august 2017. On the website it shows that the product has been shipped and this was updated on 17 july 2017.
I have called tata cliq customer service multiple times now and i have not received any resolution till now. I filed a complaint on 18 july regarding the awb number but still it has not been changed. I was promised a call back from the floor supervisor but that also didn't happen. We do not expect this kind of service from tata and above that the customer service is insane. The agent do not even take the ownership of the case and keeps on repeating the same line again and again. They don't even give any logical answer which is acceptable. I hope this complaint seeks their attention and i get my product as soon as possible or hence refund my money, i would love to purchase it from any other website. I myself is a tata employee and i am sure if someone hears tata the first thing that comes in their mind is trust. However, this trust is shattered by few people who do not understand the legacy of tata and their values. Many have worked day in day out for that.
Please look into my complaint and get me a resolution.
Thank you.
With regards,
Sheelendra partial singh
M-[protected]
E-sheelendra. [protected]@gmail
Com

Sir / madam,
I am ajit ranade, tax consultanant, pune.
I am having housing loan of the tata capital. I have obtained the loan in may 2014 against the housing property situated at girital co-op hsg. Soc., off s. B road, pune 411016. Since our society has decided to go for redevelopment of the society, we had approached to tata capital pune tilak road office on 09/06/2016 and submitted a letter regarding redevelopment procedure. Also i had conveyed this fact on the mail also.
Now when i approached today at the same office, (Mr. Gautam), it is learnt that, i will have to close the loan and there is not any provision to enter into tri party agreement.in fact, this thing would have conveyed one year before when i had approached in june 2016 only. (Mr. Anup). I think tata capital should take decision to finance for redevelopment society. At least my case should be considered. Otherwise it will be troublesome situation for the loan holders like me and we will loose faith in your organization.

Case id:2519828

Dear tata,

This is ashish r ghode, with below details of mine :

Loan account number : 9493542
Loan amount : 55, 80, 000.00
Current roi : 9.55
Emi :48, 301.00

I am escalating my concern for roi reduction.

I have asked many times to reduced my interest rate as per rbi mandate. But every time i am getting same response from customer care as "not eligible as per switch policy".

I wanted to know the reason, why i am not eligible, otherwise i would like to transfer my loan to other bank.

Also i am the employee of tcs, and currently tata finance offering roi 8.35% to tata employee.

Kindly revert at the earliest.

Hi,

Hi sir/madam,

I had card [protected] with me for last few year, and as i was charge a yearly activation charge i requested customer care people to de activate my account.

Attaching the response got back from customer care, but there after no action taken.

Now, because of this credit card my cibil score has came down.

Request, company should take action on this. Because of this my all loans are getting rejected.

Thanks
Neemesh
[protected]

Hi team,

This is seriously insane. Haven't done any browsing about a two wheeler loan on any of the websites and already have a two wheeler. Still receive a number stating that my loan application has been approved for credit assessment.

The loan application number:[protected] is not applied by me (Sudhakar rote). Hence, would request you to reject this application at the earliest.

Kindly share an update once this application has been rejected. Looking forward to hearing from you.

Screenshot for your reference: http://prntscr.com/ftuiy9