[Resolved]  Tata Capital — car loan takeover case

Address:

New Delhi, Delhi, 110075

Please find below the details :
Login id : 5575555
Pan : afgpg4742l
Dob: 27 june 1978
Registered mobile no: [protected]
Registered address:
Flat no 211 dda sfs flats, pkt 1, sector 1, dwarka, new delhi-110075

My registered email id is : [protected]@yahoo.com

I was approached by tata capital through its direct sales agent m/s autonet marketing pvt ltd acting through its representative ms, kashish through her number [protected] on january 27, 2018 for a car loan balance transfer wherein they committed to transfer my car loan running with hdfc bank vide loan account no. 37341113 to tata capital and further offered me a cash loan offer of rs, 83, 800/-. They took my kyc documents and my original car rc on january 29, 2019 for disbursal of my consumer loan and further taken rs 4500/- via neft/imps towards re-hypoecation charge.

On february 12, 2018, i received a welcome letter from tata capital that my loan has been disbursed for rs. 3, 84, 000/- for a period of 60 months. I immediately called up their call centre at [protected] to know the details but they didnt have any information. Subsequently, i had received an image from the dsa m/s autonet marketing pvt ltd dated february 7, 2017 that a cheque has been deposited towards my loan closure with hdfc bank and subsequent takeover by tata capital. The loan no. 37341113 with hdfc bank was closed and i have received the closure sms on february 24, 2018.

Subsequently, the dsa was unreachable via phone and the call centre of tata capital didnt have an information about my loan no., finally, i received the images that my cash loan cheque of rs, 83, 800/- drawn by autonet marketing pvt ltd vide cheque no 040309 (Hdfc bank, lajpat nagar),. The cheque was supposedly deposited in my axis bank bank account through axis bank zamrudpur, new delhi branch (Deposit slip with bank confirmation attached) on sunday ( (I dont know how) feburary 25, 2017 by autonet marketing pvt ltd. Till today, feb 28, 2018 the cheque has not been received for clearance. I called up, tata capital call centre today but they still dont have my loan records. My first emi of rs. 9080/- is due on march 3, 2018 and till date no further communication is received by tata capital.

Request help in the same as i feel cheated and duped by tata capital and its agency m/s autonet marketing pvt ltd.