Tata Capital — Extra charges he is adding. Without any information

Address:

Hyderabad, Andhra Pradesh, 500080

Hi.
From tata capital financial services
Extra charges he is adding. Without any information.. I have taken two wheeler loan.. And down payment i paid more than half of the full amount, from starting of the first month, ecs transaction as not done.. Due to some technical issue its as been not transaction as the collection agent said. And i have taken 6 months statement, in that from tata capital financial services
Charged the od charges amount (237.14) now almost i completed 1 year and still the charges is going on, now it is more then that amount. Before 6 months back i am telling that i am not going to pay this od charges amount. Because i paid document charges 2, 275 and the collection agent mr nagesh, i asked him so many times is there any extra amount is getting charged or not. He said no, when i have taken the statement od charges as been charged. The collection agent he call after 15 days that lone amount as not credited, and he wont come on his give date and time (Mr. Nagesh) starting 3-4 months there were other collection agent of your tata capital he so fine person he came in the give time and date.. But now this person what ever he talk is completly sence less, this person mr. Nagesh tell me that this not a big amount 300 or 400 hundread he talks like that. And this person make call to manger of tata capital financial service and that manager said me that he will reduce this od charges amount and after that area manager also said me to pay this january month installment amount but he also not did, suddenly in february the amount as been deducted form bank and now march again ecs problem, now you said me why should i have to pay this od charges.. After 6 months he is saying to me to submit ecs form to bank.. I said him i don"t have time to submit.. But the collection agent have not intimated me about od charges. Yesterday i recived a call from this number
[protected] time 5:44 pm 1 mins 1 secs.. He said he is calling from tata capital, customer care,, this person dont no how talk.. He is asking me you will pay amount or not... He did not said is name also.. I said him this not proper way to talk.. He saying me according to customer we will talk like that. The way he talk with me it is not good, i said him, if i wont pay what you do, he will take legal action... I dont knw what legal action he take..
Plz give me explanation on this call.. And (Mr nagesh collection agent plz dont send him for collection.. Because the above conversation he is not trust able..) and reduce that amont and take time to time your installments...
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Client : [protected]

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