Comments
my complaint is
1.Duplicate signature of my mother pls remove my mother fake signature and she havent sighn any document what action you took against your employee
2. closure loan 2 % as they promised but havent mention and use fake signature .
your reply is
Dear Sir/Madam,
Thank you for reaching us at Tata Capital.
We have already forwarded your request to our resolution team regarding Cancellation of Insurance policy of your Personal loan account .
( Request number: 2932908 ). Our resolution team will get back to you till 28/08/2017.
At, Tata Capital we aim to be recognized for our customer-centricity and high standards of service.
Thank you,
Customer Care Team
Tata Capital Financial Services Limited.
but the response from your organisation
loan account no. 7519031
compalint no. or request no . 2932908
dheeraj arora
[protected]
1.Duplicate signature of my mother pls remove my mother fake signature and she havent sighn any document what action you took against your employee
2. closure loan 2 % as they promised but havent mention and use fake signature .
your reply is
Dear Sir/Madam,
Thank you for reaching us at Tata Capital.
We have already forwarded your request to our resolution team regarding Cancellation of Insurance policy of your Personal loan account .
( Request number: 2932908 ). Our resolution team will get back to you till 28/08/2017.
At, Tata Capital we aim to be recognized for our customer-centricity and high standards of service.
Thank you,
Customer Care Team
Tata Capital Financial Services Limited.
but the response from your organisation
loan account no. 7519031
compalint no. or request no . 2932908
dheeraj arora
[protected]
TATA Capital Customer Care's response, Sep 15, 2017
Verified Support
Dear Dheeraj,
We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
1. Wrongly updated CIBIL for continues 6 months as bounce. i have given so many request for last one year. no resolution.
2. while taking loan mentioned as no charges for loan forecloser. however while closing they kept forecloser charges and no one responding. and to get forecloser letter ETA 10 working days. very worst.
2. while taking loan mentioned as no charges for loan forecloser. however while closing they kept forecloser charges and no one responding. and to get forecloser letter ETA 10 working days. very worst.
TATA Capital Customer Care's response, Sep 18, 2017
Verified Support
Dear Venubabu,
We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
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As the above mentioned query has been addressed by our team, we deem the same resolved. Please do let us know in case you need any further assistance. Thank you.