[Resolved] Tata Capital — personal loan no. appl[protected] | |||
Sir, I am an officer of govt. undertaking. I have applied for personal loan of Rs.1, 20, 000/- from your bank and asked repayment in minimum payment duration from your site. Within 48 hours, on 7th of this month, your executive Ms Sumita chakraborty requested for requisite documents. The documents are like residential proof, salary slip, form 16, bank stmnt., adhar, pan card etc. After 3/4 days, somebody visited my office for verification. On the same day, a representative of your bank visited my house. I am widower and my son also not living with me. I have been transferred here in kolkata, about one year, from Odisha. Also I had taken personal loan from your bank at about 3-4 years' back, when I was in Odisha. After providing all the documents your customer executive informed me that one of representatives gave negative report and I need your residential proof again. I had provided scanned copy of deed of my house. They confirmed me the loan will be disbursed soon day after tomorrow, i.e, by 15 of this month. At last she confirmed your loan amt is about to disburse and you can issue cheque to third party. I had issued cheque, and the cheque got bounced(chq no[protected] of canara bank). On asking your bank now replying you can arrange loan elsewhere, we cannot confirm. I had wasted my time, if I had not been confirmed. I could have look for another branches, if I do not depend on your good will and assurance. Now since the case is urgent and i have no way left I have to look for the same amount at about 5% p.m. Thanks, requested at least do not harass your customer likeway. Was this information helpful? | |||
Apr 21, 2018 Complaint marked as Resolved TATA Capital customer support has been notified about the posted complaint. Verified Support Mar 21, 2018 TATA Capital Customer Care's response Dear Kaushik, We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. | |||
Add a Comment | |||
58%
Complaints
995
Pending
26
Resolved
558
+91 22 6745 9000
One Forbes, Dr. V.B. Gandhi Marg, Fort, Mumbai, Maharashtra, India - 400001
View all TATA Capital contact information
Post your Comment