Tata Consultancy Services — Unable to login to TCS alumni portal.

Address:TCS Hinjewadi, Pune.

Hi,

I have resigned from TCS on 12th June, 2023. According to standard SOP, I should register in TCS alumni portal 1 day after last working day where I will get my documents like Service certificate, Full and final settlement and others. I followed the SOP and registered in alumni portal on 13th June, after 1 day I received mail that registration information successfully processed. However, when I try to login to portal with my employee ID, it shows ‘user id not registered’. But when I try to register again, it shows ‘already registered’. Attaching the screenshots for reference.

I have raised 2 tickets (1087536 and 1085673) in the portal and even after 3 days, I did not get a single reply. I tried to search for any customer care number but in vain. Now, as I have resigned from my company, I have no contact to resolve this issue and the HR is not replying. After looking for every other resolution online, yet I am left with no solution and no reply from anyone even after 3 days.

I kindly request you to help me in this regard so that I can login to portal.

Regards,
Killamsetty Kapilesh.
Was this information helpful?
No (0)
Yes (0)
Tata Consultancy Services customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Consultancy Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    1265
    Pending
    0
    Resolved
    240
    Tata Consultancy Services Phone
    +91 79 6607 1100
    +91 80 6724 7777
    +91 80 6724 6666
    Tata Consultancy Services Address
    No 1, Near Nadigar Sangam, Habibullah Road, T Nagar, Chennai, Tamil Nadu, India - 600017
    View all Tata Consultancy Services contact information