[Resolved]  Tata Docomo — 3G Mobile Internet NOT working in GSM Mode

Address:Bangalore, Karnataka

Hi I have 3G mobile internet enabled on my mobile. But it is not working when I am on GSM Mode. If I switch to WCDMA mode, the 3G internet works fine. But then, my SIM stops working and I am unable to make / receive any calls. Pls fix this issue. I should be able to a) Either get 3G speed when on GSM mode b) Or be able to make / receive calls when on WCDMA mode. Handset type - Samsung Galaxy Grand.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

as you still not your contact details we assume dat your issue is resolved, in case you have any futher quries/issues you can mail us at [protected]@tatadocomomarketing, com

THANKS AND REGARDS,
TATA DOCOMO
customer care.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information