Tata Docomo — 3g net is not working

Karthik2686

from Tiruchirappalli, Tamil Nadu

Address:

600018

Hi,
I'm karthik.h. i have recharge my phone number ([protected]) tata docomo for ₹119/- unlimited call and 1.4 gp 3g per day.
On[protected]. My mobile net is not working and so i can't browse i can't check mails etc. I called to 121 customer care 5 times on[protected] for network issues. each time there said many option and i use to do it. Also same problem reflects. Then there took a complain (PNR[protected]) regards network issues there said it will resolved in 24 hours. But problem not resolved i called 121 again. There telling me to wait up to[protected]. To resolve the problem and there criticising me by laughing and telling me to change your network we dont have any problem and there telling there can't refund the reached amount.
I'm paying and i can't use anything such a bad network I'm so worried and got high BP because of this.
Please help me for refund my money and give them some penalty (₹50, 000/-) for there treating the customers.

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Tata DoCoMo customer support has been notified about the posted complaint.

Apr 28, 2018

Updated by Karthik2686 I have registered a complain about tata docomo mobile network issue on[protected]. But till now the issue was not resolved daily four times I'm getting call from tata docomo customer care office every one telling there ll resolve with in 24 hours with in 24 hours with in 24 hours same dialog there repeating but my issue was not resolved. There not resolving my problem and there not refunding my recharge amount also. I'm very sad and worried i got BP rise very high because of the peoples who spoken with me.
There are all cheating like something. There can't provide 3g mobile data but give offers for the customers and cheating them.
Need to take immediately action against the network. Thanks.

May 02, 2018

Updated by Karthik2686 The docomo service have refund a amount of ₹60/- for network issue.
Thanks for the helping from your side.
The problem is resolved.

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Comments

Karthik2686

from Tiruchirappalli, Tamil Nadu

I have registered a complain about tata docomo mobile network issue on[protected]. But till now the issue was not resolved daily four times I'm getting call from tata docomo customer care office every one telling there ll resolve with in 24 hours with in 24 hours with in 24 hours same dialog there repeating but my issue was not resolved. There not resolving my problem and there not refunding my recharge amount also. I'm very sad and worried i got BP rise very high because of the peoples who spoken with me.
There are all cheating like something. There can't provide 3g mobile data but give offers for the customers and cheating them.
Need to take immediately action against the network. Thanks.