Tata Docomo — A Minute Call Rs. 99!! | |||
A local call charged me Rs.99 just for a minute, where in the balance info it was showing as a data call... I want my money back.. I haven't give any confirmation for any subscription.. My DOCOMO - [protected] Email ID - [protected]@gmail.com Was this information helpful? | |||
Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We would like to inform you that for Glorious Models content, downloaded by you, dated[protected] at 05:43PM through SDP_WAP, the balance has got deducted of Rs.99/- and we do not activate or deduct any balance without customers consent. However, being a loyal customer of Tata Docomo, an amount of Rs.99/- has been already credited to your account as a one time goodwill gesture with the docket number ABAL[protected] on dated 14-NOV-20105 at 05:29PM.
Regards,
Customer Care
Tata Docomo
We would like to inform you that for Glorious Models content, downloaded by you, dated[protected] at 05:43PM through SDP_WAP, the balance has got deducted of Rs.99/- and we do not activate or deduct any balance without customers consent. However, being a loyal customer of Tata Docomo, an amount of Rs.99/- has been already credited to your account as a one time goodwill gesture with the docket number ABAL[protected] on dated 14-NOV-20105 at 05:29PM.
Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo