Tata Docomo — Balance deducted by docomo for nothing | |||
Hi. Today at 0049 hrs I recharged my no. [protected] with rs 35 top-up and I got rs 28. I also have rs 69 rate cutter(local/std 1p/2s) activated on my mobile. I talked only 9 mins and in afternoon I saw my balance was 0. I called customer care they told may be we dont have your deduction details call after few hours. I am trying 198 now but unable to call. Its not connecting to customer care after pressing 9. Please help in returning my Rs. 23-24 by tata docomo. I am facing many problem with tata docomo now m recommending people not to purchase tata docomo SIM cards bcoz they are FRAUDS... Thank you. Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Mr.Vivek,
As per our discussion over the call on your number [protected], we would like to inform that, upon checking our records there is no data balance on your number at the time of browsing and you have been correctly charged of Rs. 25/- as per your GPRS usage for browsing.
Further, we like to inform you that for any queries or complaints write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care
Tata Docomo.
As per our discussion over the call on your number [protected], we would like to inform that, upon checking our records there is no data balance on your number at the time of browsing and you have been correctly charged of Rs. 25/- as per your GPRS usage for browsing.
Further, we like to inform you that for any queries or complaints write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care
Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
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Customer Care
Tata DOCOMO.